Riza Tiles

Home & Garden90% confidence

Riza Tiles is a local tile and home goods retailer in Kogarah, New South Wales, offering floor and wall tiles and related home improvement products to residential and trade customers.

Kogarah, New South Wales, Australia

About Riza Tiles

Riza Tiles is a local tile and home goods retailer based in Kogarah, New South Wales, Australia. They specialize in floor and wall tiles for kitchens, bathrooms, living areas, and outdoor spaces, serving both residential homeowners and trade customers such as builders, tilers, and designers. In addition to tiles, they may stock related home improvement products like adhesives, grouts, trims, and basic tiling accessories, allowing customers to source most of what they need for a renovation or new build from one place.

A charge from Riza Tiles on your bank or card statement usually relates to an in-store purchase of tiles or tiling supplies, a special order, or a payment towards a renovation project. Customers may see one-off charges for retail purchases, deposits for custom or bulk orders, and subsequent balance payments when goods are collected or delivered. Trade customers might also see repeated or higher-value charges as they place multiple project orders over time. In some cases, your bank may show a temporary authorization or “pending” charge if your card was used to secure a quote or order, with the final amount posting once the invoice is processed.

If you’re unsure about a Riza Tiles charge, start by checking any recent renovation work, tile purchases, or orders you or someone in your household may have placed, and compare the amount with your invoices or receipts. Because Riza Tiles appears to operate primarily as a local bricks-and-mortar retailer, the best way to resolve questions is usually to contact the store directly—use the phone number or email printed on your receipt, or search "Riza Tiles Kogarah" online to find their current contact details and opening hours. When you contact them, have your transaction date, amount, and the last four digits of the card ready so staff can look up the sale, reissue receipts, clarify split or deposit payments, and explain any refunds, adjustments, or restocking fees that may apply.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Riza Tiles.

  1. RIZA TILES PTY LTD KOGARAH AUS

Frequently Asked Questions

Why do I see a charge from Riza Tiles on my bank statement?

Most Riza Tiles charges are from in-store purchases of tiles or related home improvement products made at their Kogarah location. This can include bulk orders for renovations, deposits for special orders, or balance payments when goods are collected. If someone in your household or a contractor purchased materials on your behalf, the charge may be related to that project.

Does Riza Tiles offer subscriptions or recurring billing?

Riza Tiles functions as a traditional retail tile store and does not typically offer subscription services like a streaming or software company would. Any charge from them is usually a one-time transaction tied to a specific purchase or invoice. If you see multiple charges over time, it is likely due to separate orders, staged deliveries, or deposit and balance payments, not an automatic recurring subscription.

Why was I charged twice or see two similar amounts from Riza Tiles?

You may see multiple Riza Tiles charges if you paid a deposit and then later paid the remaining balance on an order, or if your purchase was split across more than one invoice. In some cases, your bank might display a temporary pending authorization as well as the final posted charge, making it look like a duplicate until the hold drops off. If the amounts don’t match your receipts, contact the store with the dates and exact figures so they can confirm whether there were separate transactions or an error.

How can I get a copy of my receipt or invoice from Riza Tiles?

If you’ve misplaced your receipt, Riza Tiles can usually reprint or email a copy if you provide the purchase date, approximate amount, and the last four digits of the card used. Visit the store in Kogarah with your ID and payment card, or call/email them using the contact details shown on any previous paperwork. If a contractor bought on your behalf, they may hold the invoice in their name, so you may need to request a copy from them as well.

What is Riza Tiles’ policy on refunds, returns, or exchanges?

Return and refund policies can vary by tile retailer, but Riza Tiles will typically require that tiles are unopened, in saleable condition, and returned within a specified time frame stated on your invoice. Special orders, clearance items, and custom-cut products are often non-refundable or may incur a restocking fee. To avoid issues, check the terms printed on your receipt and contact the store before bringing goods back, especially for large or special-order quantities.

How do I dispute a charge from Riza Tiles or request a refund to my card?

Start by contacting Riza Tiles directly with your invoice number, purchase date, and the exact amount in question so they can check their point-of-sale records. If an overcharge, duplicate charge, or incorrect item is confirmed, they can usually process a refund back to the original payment method, which may take a few business days to appear on your statement. If you cannot resolve it with the store, your bank or card issuer may allow you to lodge a transaction dispute, but they will generally ask first whether you’ve tried to resolve it with the merchant.

Can Riza Tiles charge my card without me being in the store (phone or email payments)?

Some local retailers, including tile stores, may accept card payments over the phone or via a payment link for deposits or to finalize orders before delivery. In those cases, your statement will still show Riza Tiles as the merchant, even if you didn’t physically visit the store that day. If you don’t recognize such a charge, check whether a builder, tiler, or household member used your card details to pay for materials, and then contact Riza Tiles to confirm the transaction details.

Why is there a pending or small test charge from Riza Tiles on my account?

If Riza Tiles processed your card to secure an order or verify the card details, your bank might first display a pending amount or a small authorization before the final sale is completed. This is common when orders are created, modified, or partially refunded, and the pending amount should adjust or disappear once the transaction settles. If a pending charge remains unusually long or looks incorrect, contact both your bank and Riza Tiles with the transaction date so they can investigate.

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