Roadie

Delivery96% confidence

Roadie is a crowdsourced delivery platform that connects individuals and businesses with drivers to deliver items locally and nationwide. It specializes in same‑day and next‑day deliveries for everything from retail purchases to personal items.

Atlanta, Georgia, United States
roadie.com
Owned by United Parcel Service (UPS)

About Roadie

Roadie is a crowdsourced delivery and logistics company that connects people and businesses that need to send items with independent drivers already heading in the right direction. Founded in 2014 and acquired by UPS, Roadie focuses on same‑day and next‑day delivery for a wide range of items, including retail purchases, home improvement goods, lost luggage, and personal packages that may be too bulky or time‑sensitive for traditional shipping. Many major retailers, airlines, and enterprises use Roadie to enable flexible, on‑demand delivery to homes and businesses.

A charge labeled “Roadie” or “Roadie WWW.ROADIE.CO GA” on your card statement typically relates to a delivery you scheduled through Roadie’s app or website, or a delivery arranged on your behalf by a retailer, airline, or business partner using Roadie’s service. This might be a one‑time delivery fee, a same‑day or scheduled delivery of a purchase, or a service used to transport personal items (such as luggage, equipment, or large store purchases). Occasionally, you may see a small temporary authorization when you add or update a payment method.

If you have questions about a Roadie charge, start by checking your email for delivery confirmations or receipts from Roadie or from the retailer/airline that arranged the delivery. You can also review your delivery history by logging into your Roadie account in the app or at their website, where each delivery shows the associated price and date. For further help or to dispute a charge, contact Roadie support through their help center or in‑app support; provide the last four digits of your card, the charge date, and amount so they can locate the transaction quickly. If you still cannot recognize the charge, your bank can help you block the card and initiate a dispute if needed.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Roadie.

  1. Card Purchase 11/12 Roadie Www.Roadie.CO GA Card 1907
  2. Card Purchase 02/06 Roadie Www.Roadie.CO GA Card 4794

Frequently Asked Questions

Why do I see a charge from Roadie on my card statement?

A Roadie charge usually corresponds to a delivery you scheduled through the Roadie app or website, or a same‑day/next‑day delivery arranged by a retailer or airline using Roadie’s services. Check your recent online orders, store deliveries, or airline baggage services for a matching date and amount.

What is the typical cost of a Roadie delivery?

Roadie pricing varies based on distance, item size/weight, and delivery urgency, but many local consumer deliveries fall in the range of tens of dollars rather than small $1–$5 charges. The exact amount for each gig is shown at checkout before you confirm the delivery and in your confirmation email.

How can I see the details of the Roadie delivery associated with this charge?

Log into your Roadie account via the app or at roadie.com, go to your Delivery History or Past Gigs, and look for a delivery dated the same day as the charge (or within a day or two). The delivery details page will show the price, route, and status tied to that transaction.

How do I request a refund or dispute a Roadie delivery charge?

If there was an issue with your delivery—such as damage, non‑delivery, or incorrect billing—contact Roadie support via their help center or in‑app support. Provide the delivery ID, charge amount, and date. Roadie will review the case and, if appropriate, issue a partial or full refund back to your original payment method.

Can I cancel a Roadie delivery after I’ve been charged?

You can cancel a Roadie delivery within the app or website, but cancellation policies depend on how close it is to pickup time and whether a driver has already been assigned. In some cases, you may receive a full refund; in others, a cancellation fee may apply. The applicable terms are displayed when you submit the gig and in the confirmation email.

Why do I see a small or temporary Roadie charge that later disappeared?

Roadie may place a small temporary authorization hold when you add a new card or before a delivery is accepted to verify your payment method. These holds are not final charges and should automatically drop off your statement within a few business days, depending on your bank.

How do I contact Roadie about an unrecognized charge?

Visit roadie.com and go to the Help or Support section, or open the Roadie app and use in‑app support. Include a screenshot of the statement line, the charge date, and the last four digits of your card so support can locate the transaction. You can also check if a retailer or airline you recently used lists Roadie in their delivery or baggage communications.

Could a Roadie charge be related to a purchase from a store or airline rather than directly from the app?

Yes. Many retailers and some airlines use Roadie behind the scenes to handle same‑day delivery or baggage services. In those cases, even if you scheduled the service through the store or airline’s website, the delivery fee itself may appear on your statement directly as a Roadie charge.

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