SafetyCulture

Software95% confidence

SafetyCulture is a technology company that provides workplace safety, inspections, and operations software, best known for its iAuditor inspection app. It helps businesses conduct digital checklists, audits, and incident reporting to improve safety and quality compliance.

Sydney, Australia
safetyculture.com

About SafetyCulture

SafetyCulture is a workplace operations and safety software company headquartered in Sydney, Australia, best known for its iAuditor inspection app. The SafetyCulture platform helps organizations digitize checklists, inspections, audits, and incident reporting so they can manage risk, maintain compliance, and improve quality across multiple sites. Customers range from small businesses to large enterprises in construction, manufacturing, retail, hospitality, facilities management, and more, using the software to standardize procedures, assign actions, and analyze safety and performance data in real time.

A SafetyCulture charge usually appears on your bank or card statement when you or your company have signed up for a paid SafetyCulture (or iAuditor) subscription, upgraded from a free plan, or added more user seats. Charges may be billed monthly or annually, typically on a per‑user basis, and you may see descriptors such as “SAFETYCULTURE,” “SAFETYCULTURE.COM,” or “IAUDITOR SAFETYCULTURE.” You might also see temporary authorization holds when you first add or update a card, when starting a trial that rolls into a paid plan, or when changing your subscription tier or number of licenses.

If you don’t recognize a SafetyCulture charge, first log into your account at safetyculture.com (or via the iAuditor app) and check the Billing or Subscription section for invoices and payment history. Many companies have multiple teams or locations using SafetyCulture, so you may need to check with your workplace admin, finance team, or whoever manages safety/operations tools to confirm the subscription. For unresolved billing questions, you can visit support.safetyculture.com, use the in‑product chat, or contact their support team through the Help/Support option in your account; have your invoice number, statement line item, and the last 4 digits of the card ready to speed up resolution.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to SafetyCulture.

  1. SAFETYCULTURE +61744088208 AU

Frequently Asked Questions

Why am I seeing a SafetyCulture or iAuditor subscription charge on my card?

You are typically charged by SafetyCulture when you or your organization have an active paid subscription for the SafetyCulture platform or the iAuditor inspections app. This can include per‑user licenses, add‑ons, or an annual plan renewal. In many companies, the subscription is managed centrally, so the charge may relate to licenses assigned to you or your team even if you didn’t personally enter the card details.

What are typical SafetyCulture subscription prices and billing cycles?

SafetyCulture generally offers a Free plan plus paid tiers, commonly billed either monthly or annually on a per‑user basis. Many customers are on a Premium or similar plan that is often in the range of tens of dollars per user per month, with discounts for annual billing and larger teams; invoice totals can therefore appear as rounded amounts like $240, $480, or higher depending on user count and term. Exact pricing and tiers can vary by region and contract, so you should check the Billing or Subscription page in your SafetyCulture account or your latest invoice for current rates.

Why was I charged by SafetyCulture after a free trial or when I thought I had cancelled?

SafetyCulture trials typically convert automatically to a paid subscription at the end of the trial period unless you cancel before the renewal date. If you cancelled after your billing date, your account usually remains active until the end of the paid period and no partial refunds are automatically given. To verify, log into safetyculture.com, go to your billing settings, and check your next renewal date and cancellation status, then contact SafetyCulture support if you believe you were billed in error.

How do I cancel or reduce my SafetyCulture subscription to stop future charges?

To cancel or change your SafetyCulture subscription, the account owner or billing admin should log into safetyculture.com, go to the Account, Billing, or Subscription area, and select the option to downgrade, cancel, or reduce the number of licenses. Changes generally take effect at the end of your current billing cycle, so you’ll retain access until that date. For enterprise or invoiced contracts, you may need to contact your account manager or SafetyCulture sales/support directly to adjust terms.

How can I request a refund or dispute a SafetyCulture charge I don’t recognize?

Before disputing with your bank, log into your SafetyCulture account (or ask your company admin) to review invoices and user licenses tied to the card. If you still believe the charge is incorrect, contact SafetyCulture via their Help Center at support.safetyculture.com or through the in‑app support/chat, providing the date, amount, currency of the charge, and the last 4 digits of the card. Refunds are reviewed on a case‑by‑case basis according to their billing and cancellation policies, and they may require confirmation that the charge is not associated with another team or location in your organization.

Why do I see a small or duplicate SafetyCulture charge or a $0–$2 pending amount?

SafetyCulture or its payment processor may place a small temporary authorization hold when you first add or update a payment method, validate a card, or adjust your plan. These are not actual charges and typically appear as $0, $1, or a small amount that will automatically reverse within a few business days. If a pending hold does not clear after about a week, contact your bank and SafetyCulture support with a screenshot of the transaction.

What statement descriptors or charge patterns are common for SafetyCulture?

Charges may appear on your statement with descriptors such as “SAFETYCULTURE,” “SAFETYCULTURE.COM,” “SAFETYCULTURE IAUDITOR,” or similar variations. Many customers see recurring monthly or annual amounts that correspond to the number of active user seats or sites on their plan, so charges may increase when new users are added and decrease when seats are removed before renewal. Reviewing your latest invoice in the Billing section of your account will usually show a line‑by‑line breakdown matching the statement amount.

How do I contact SafetyCulture about billing, invoices, or account ownership issues?

For billing support, log into your SafetyCulture account and use the Help/Support or in‑app chat option, which routes your request with your account details. You can also visit support.safetyculture.com to access the Help Center, submit a support request, or find region‑specific contact options. Have your company name, admin email, invoice number (if available), and a screenshot of the bank statement charge ready so they can locate the correct account quickly.

This merchant is in the Software category

Browse all

Related Merchants

Google
Trello
Dext
Atlassian
OpenAI

Compare SafetyCulture

vsGooglevsTrellovsDext

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you