Sai Restaurants Pty Ltd is an Australian proprietary company that operates restaurant and food service businesses in Queensland, likely trading under a specific local restaurant brand rather than its corporate name.
Queensland 4209, Australia
About Sai Restaurants Pty Ltd
Sai Restaurants Pty Ltd is an Australian proprietary company that operated restaurant and food service businesses in Queensland under a local trading name rather than its corporate name. The company was registered on 25 November 2014 and is based in postcode 4209 in Queensland, having previously been registered in postcode 4151. It was registered for Goods and Services Tax (GST) from 25 November 2014 until 30 September 2021, and its Australian Business Number (ABN) was cancelled on 29 April 2022, which typically indicates that the entity is no longer actively registered for tax purposes under that ABN.
If you see “SAI RESTAURANTS PTY LTD” or a similar description on your bank or card statement, it most likely relates to a food and beverage purchase at a restaurant this company owned or operated, or to an order placed through a food‑delivery platform or online ordering system routed through this corporate entity. The charge will almost always be a one‑time amount in Australian dollars and may represent dine‑in meals, takeaway, catering, bar purchases, or a deposit for a group booking or event. In some cases you might see a small temporary pre‑authorisation (for example when opening a bar tab or when a card is held to secure a booking) that later “drops off” or is replaced by the final settled amount.
To verify or resolve questions about this charge, first match the transaction date and amount with any receipts, email confirmations, or food‑delivery app orders (such as Uber Eats, Menulog, DoorDash or similar) around the same time. Check the full merchant descriptor in your banking app—this may include the restaurant’s trading name and suburb, which you can search online to find the venue’s current phone number or contact details. If you don’t recognise the transaction, ask any family members or colleagues with access to the card if they recently dined at a local restaurant in Queensland, then contact your bank or card issuer promptly to query or dispute the charge if it still appears unauthorised. Because Sai Restaurants Pty Ltd’s ABN is cancelled, your bank may also be able to confirm whether the charge is historical (from before 2022) or processed via an associated trading name.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Sai Restaurants Pty Ltd.
Why does my statement show SAI RESTAURANTS PTY LTD instead of the restaurant name I visited?
Many Australian venues process card payments under their legal company name, not the public‑facing restaurant brand. Sai Restaurants Pty Ltd is the corporate entity, while the restaurant you visited likely trades under a different name that appears on signage and menus. Match the transaction date and amount with your dining receipts or food‑delivery orders to identify which venue this relates to, then search the trading name plus “QLD” online if you need current contact details.
What types of charges does Sai Restaurants Pty Ltd typically place on a card?
Charges from Sai Restaurants Pty Ltd are usually one‑off transactions in AUD for restaurant services such as dine‑in meals, takeaway, bar purchases, or catering. You might also see a pre‑payment or deposit for group bookings or special events, or a charge processed via a delivery platform where the back‑end merchant of record is this company. They do not generally operate subscription or membership billing, so repeating charges are more likely to be multiple separate visits or orders rather than a formal subscription.
Could this be a temporary pre‑authorisation or pending charge from Sai Restaurants Pty Ltd?
Yes. Some restaurants and bars temporarily pre‑authorise your card to confirm it has sufficient funds, especially when opening a tab or holding a deposit. In these cases you may see a pending amount from Sai Restaurants Pty Ltd that later disappears or is replaced by the final bill total. If a pending amount does not clear or convert to the correct final charge within 7–10 days, contact your bank to investigate and, if needed, reverse the hold.
I don’t live in Queensland—why am I seeing a charge from a Queensland restaurant company?
Card payments are routed to the merchant’s registered processing account, which may be linked to a company based in Queensland even if you ordered from a different location (for example, while travelling or ordering delivery to a hotel or short‑stay accommodation). It’s also possible that someone else with access to your card details used it for a purchase with a venue operated by Sai Restaurants Pty Ltd. Review your recent travel, delivery orders, and any shared card usage, and if you still don’t recognise it, report the transaction to your bank as potentially unauthorised.
How can I get a receipt or tax invoice for a charge from Sai Restaurants Pty Ltd?
Start by checking your physical receipts from the date of the charge and any email confirmations from online ordering or delivery platforms, as these often include the restaurant’s trading name and ABN details. If you no longer have a receipt, use the full merchant description from your bank statement (including any trading name or suburb) to search online for the venue’s current contact number and ask them to reissue a tax invoice for that date and amount. Your bank statement alone is generally not sufficient as a tax invoice for Australian tax purposes, especially since Sai Restaurants Pty Ltd ceased GST registration on 30 September 2021.
Can I cancel or reverse a charge from Sai Restaurants Pty Ltd directly with the restaurant?
If the charge relates to a legitimate booking or meal but there was an error (such as being charged twice or for the wrong amount), contact the restaurant venue first—once you identify it via the trading name and suburb—to request a correction or refund. Provide the date, exact amount, and the last four digits of your card so staff can locate the transaction in their point‑of‑sale system. If you cannot reach the venue or dispute the charge as unauthorised, contact your bank or card issuer instead and initiate a dispute or chargeback request.
How do refunds or charge adjustments from Sai Restaurants Pty Ltd appear on my statement?
Refunds and adjustments are normally processed back to the same card that was originally charged and usually display the same merchant descriptor (for example, “SAI RESTAURANTS PTY LTD – REFUND” or similar). Depending on your bank, refunds may take 3–10 business days to appear, and exchange‑rate differences can slightly change the final amount for overseas cardholders. If a promised refund does not show up after this period, follow up with the restaurant first and then with your bank, providing any email or written confirmation you received.
What should I do if I suspect this Sai Restaurants Pty Ltd charge is fraudulent?
If nobody with authorised access to your card recognises the charge after checking recent dining and delivery activity, treat it as potentially fraudulent. Immediately lock or cancel your card via your banking app or by calling your bank, ask for a new card to be issued, and lodge a formal dispute for the Sai Restaurants Pty Ltd transaction. Your bank will investigate with the payment processor and may request supporting information from you; keep an eye on your account for any additional unfamiliar charges while the investigation is in progress.