Salsas Fresh Mex

Fast Food96% confidence

Salsas Fresh Mex is an Australian fast-food chain serving Tex-Mex style food such as tacos, burritos, nachos, and quesadillas, with locations in shopping centers and airports including Melbourne Airport.

Chadstone, Victoria, Australia
salsas.com.au
Owned by Retail Zoo

About Salsas Fresh Mex

Salsas Fresh Mex is an Australian fast-food chain specialising in Tex-Mex style food, including tacos, burritos, nachos, quesadillas, salads, and snack-sized items. Known for quick service and customisable meals, Salsas focuses on fresh ingredients and made-to-order options, with outlets commonly located in major shopping centres, food courts, and transit hubs such as Melbourne Airport. The Chadstone, Victoria location is one of many franchised and company-operated stores around Australia, and customers can order in-store, for takeaway, or via selected delivery partners.

A Salsas Fresh Mex charge on your bank or credit card statement typically appears after you’ve made an in-person purchase at one of their restaurants, ordered through their website (salsas.com.au) if online ordering is enabled in your area, or placed an order through a food delivery platform that bills under the restaurant’s name. Charges can be for a single meal, combo deals, add-ons, or group orders, and may include GST and surcharges such as weekend or public holiday loading depending on local regulations. In some cases, you might see a small pending or pre-authorisation amount if a terminal briefly tests your card, with the final, correct transaction amount posting shortly afterward.

If you’re unsure about a Salsas Fresh Mex charge, start by checking your recent receipts, food delivery app order history, or bank statement for the purchase date, outlet location (e.g., Chadstone, Melbourne Airport), and exact amount. Compare that with any recent in-person visits, family member purchases using your card, or online orders. For further clarification, you can contact the specific store listed on your receipt or use the contact form or location finder on salsas.com.au to obtain store phone numbers and support details. If you suspect an error—such as being charged twice, incorrect amount, or not receiving your order—speak with the store directly first; if it cannot be resolved, you can then contact your bank or card provider to dispute the transaction.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Salsas Fresh Mex.

  1. SALSAS M/AIR/DEPARTURE D MELB AIRPORT AU

Frequently Asked Questions

Why do I see a charge from “Salsas Fresh Mex Chadstone” on my bank statement?

This charge usually means you or someone with access to your card made a purchase at the Salsas Fresh Mex restaurant in Chadstone, Victoria (often in the shopping centre food court). The amount will typically match the cost of Tex-Mex items such as burritos, tacos, nachos, drinks, and any extras like guacamole or double meat, plus GST and any applicable surcharges. Check your recent visit history to Chadstone, as well as receipts or food delivery app orders tied to that date.

What are typical amounts I might be charged by Salsas Fresh Mex?

Typical individual meal purchases at Salsas Fresh Mex are often in the range of about AUD $10–$25, depending on whether you order a single item or a combo with sides and a drink. Larger group or family orders can range from around AUD $30–$70 or more. Your exact amount will reflect your specific items, any upgrades (e.g., extra protein, guacamole), and surcharges such as public holiday or card processing fees where applicable.

Why is there a small or duplicate-looking Salsas Fresh Mex charge on my account?

Sometimes payment terminals place a small pre-authorisation or a brief test transaction on your card (often a low amount such as $1) before finalising the full bill. This temporary amount should drop off automatically within a few business days and will not be collected as an additional charge. If you see two identical final amounts posted (not just one pending and one posted), contact the Salsas store where you paid and then your bank to investigate a possible duplicate charge.

Can I get a refund if I was overcharged or billed incorrectly at Salsas Fresh Mex?

If you believe you were overcharged, charged twice, or billed for the wrong amount, visit or call the specific Salsas Fresh Mex store where the purchase occurred as soon as possible, bringing your bank statement and any receipt you have. Most issues such as incorrect amounts or duplicate charges can be resolved at store level, and staff may process a partial or full refund back to your original payment method if an error is confirmed. If you cannot reach the store, use the contact details or enquiry form at salsas.com.au with your transaction date, approximate time, amount, and last four digits of your card.

Does Salsas Fresh Mex offer subscriptions or recurring billing?

Salsas Fresh Mex does not typically run subscription-style meal plans or memberships that bill you on a recurring basis; most transactions are one-time purchases for individual orders. If you see multiple Salsas charges, they are usually separate visits or delivery orders made on different dates. Review your order history in any food delivery apps you use (like Uber Eats, DoorDash, or Menulog) to see if the charges line up with individual orders from Salsas.

How can I verify which Salsas Fresh Mex location charged my card?

On many bank statements, the merchant description will include a location identifier such as “Salsas Fresh Mex Chadstone” or a suburb/centre name. You can cross-check this with your recent movements (e.g., visiting Chadstone Shopping Centre or Melbourne Airport) on that date. If you still can’t identify the location, use the store locator on salsas.com.au to find contact details, and provide staff with the transaction date, time, and amount so they can confirm whether it matches their records.

How do I resolve a missing order or incorrect items issue that I paid Salsas Fresh Mex for?

If you ordered in-store or for takeaway and there was a problem with your meal, return to the store or call them directly with your receipt to discuss a replacement or refund. For delivery orders placed via a third-party app, you typically need to report the issue through that app’s support or “Help” section first, as they manage refunds and credits on behalf of the restaurant. In all cases, note the time of the order, items missing or incorrect, and keep any receipts or order confirmations.

How can I contact Salsas Fresh Mex about a charge I don’t recognise?

Start by identifying the date and amount of the charge, then check if it lists a location like Chadstone or Melbourne Airport. Use the store locator on salsas.com.au to find the phone number for that specific outlet and call them with your transaction details so they can check their POS records. If you’re unable to identify the store or still dispute the transaction after speaking with them, contact your bank or card issuer to raise an unauthorised transaction claim.

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