Sarku Japan is a quick-service Japanese restaurant chain best known for its made-to-order teriyaki chicken and other Japanese-style rice and noodle dishes, primarily located in shopping mall food courts and strip centers across the United States.
Sarku Japan is a fast-casual Japanese restaurant chain that specializes in American-style Japanese cuisine, particularly grilled teriyaki dishes prepared on a hot griddle in front of customers. Typical menu items include chicken and beef teriyaki, shrimp, tempura, dumplings, sushi rolls, and combination platters served with rice and vegetables. Many locations are situated in shopping mall food courts and retail centers, offering quick, cooked-to-order meals for dine-in or takeaway.
A charge labeled “SARKU JAPAN 352 SAN ANTONIO TX” on your card statement most likely corresponds to a purchase at a specific Sarku Japan location (store #352) in San Antonio, Texas. These are usually one-time charges for meals, combo platters, or add-ons like drinks and sides. The amount will typically match the total on your in-store receipt, including any applicable tax and tip (if a tip option was available and selected).
If you have questions about a Sarku Japan charge, start by checking your recent food court or mall visits and looking for a corresponding paper receipt or email receipt if you paid via a mobile wallet. For issues such as incorrect amounts or duplicate charges, you can contact the specific restaurant location (using the mall or shopping center directory) or reach out via the contact information on sarkujapan.com. If the location cannot resolve the issue or you suspect fraud, you should also contact your card issuer to dispute the transaction and request further investigation.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Sarku Japan.
Why do I see a charge from “SARKU JAPAN 352 SAN ANTONIO TX” on my statement?
This charge is from a Sarku Japan restaurant location identified as store #352 in San Antonio, Texas. It typically represents a one-time purchase of food and beverages, such as a teriyaki meal or combo, made in person at that location.
What are typical charge amounts from Sarku Japan?
Typical charges range from around $8 to $20 USD for individual meals and combos, with higher totals if you purchased multiple meals, added drinks, sides, or upgraded portions. The final amount should match your receipt including tax and any tip if you added one.
Does Sarku Japan offer subscriptions or recurring billing?
No, Sarku Japan does not offer subscriptions or recurring billing. All charges are tied to individual in-person purchases. If you see repeated Sarku Japan charges that you don’t recognize, review your dining history and contact your bank if they still appear suspicious.
How can I get a receipt or verify the total for my Sarku Japan purchase?
If you dined recently, check the paper receipt provided at the counter. If you used a mobile wallet (like Apple Pay or Google Pay), you may find a record of the transaction in your wallet app. For detailed verification, you can call or visit the specific San Antonio location (store #352) and provide the date, approximate time, and amount of the charge so they can look it up in their point-of-sale system.
How do I request a refund or correction for a wrong amount charged by Sarku Japan?
Visit or call the Sarku Japan location that processed the charge—here, store #352 in San Antonio—and explain the discrepancy with your receipt and statement. Bring or share a copy of your receipt and a screenshot of the transaction if possible. If the restaurant cannot or will not correct an obvious error, contact your card issuer to dispute the charge.
Can Sarku Japan place an authorization hold on my card?
Most Sarku Japan transactions are straightforward one-time charges. However, if you paid using a mobile wallet or certain card terminals, you might briefly see a pending authorization that can differ slightly from the final amount. This pending status typically updates to the final posted amount within a few business days.
How can I contact Sarku Japan customer service about a charge?
For specific transaction issues, your best option is to contact the exact restaurant location shown on your receipt or indicated by the city on your statement (in this case, San Antonio, TX). For broader brand or corporate inquiries, you can use the contact form or information provided on sarkujapan.com.
What should I do if I don’t recognize any visit to Sarku Japan in San Antonio?
First, confirm that no authorized card user (family member, spouse, etc.) made a purchase there. If no one recognizes the transaction and you have not been in San Antonio recently, treat it as potentially unauthorized: lock your card if your bank offers that option, report the charge to your card issuer immediately, and request a new card if advised.