Screaming Frog Ltd

Software95% confidence

Screaming Frog is a UK-based search marketing agency and software company best known for its SEO Spider website crawling and technical SEO analysis tool.

Henley-on-Thames, Oxfordshire, United Kingdom
screamingfrog.co.uk

About Screaming Frog Ltd

Screaming Frog Ltd is a UK-based search marketing agency and software company headquartered in Henley-on-Thames, Oxfordshire. They are best known for the Screaming Frog SEO Spider, a desktop application used by marketers, SEOs, and web developers to crawl websites and audit technical SEO issues such as broken links, redirects, metadata, duplication, and more. In addition to their software, Screaming Frog operates a digital marketing agency offering services including SEO, PPC, and content marketing for clients of various sizes.

A charge from Screaming Frog on your bank or card statement most commonly relates to a paid licence for the Screaming Frog SEO Spider software. This is usually billed as an annual subscription per licence (often around £199 per year, or the approximate equivalent in your local currency, though prices can change). You may also see a charge if you purchased multiple licences for a team, renewed an existing subscription, upgraded from the free version, or paid an invoice for their agency/consulting services. Some users may see a temporary authorization when first adding or updating a card, which should drop off once the actual payment is processed (or if the transaction fails).

To verify the charge, first check any confirmation emails from Screaming Frog for licence keys or invoices—these are typically sent to the email address used at checkout. You can also log into your Screaming Frog account (if created during purchase) or search your email for “Screaming Frog SEO Spider” or “screamingfrog.co.uk” to match dates and amounts. If you still have questions, contact Screaming Frog via the support/contact details on screamingfrog.co.uk, providing the last 4 digits of the card, charge date, currency, and amount so they can locate the transaction. Common issues—such as being billed for an auto-renewed annual licence, duplicate purchases, or needing to move a licence to a new machine—are usually resolved by adjusting your subscription settings or requesting a correction from their support team.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Screaming Frog Ltd.

  1. Screaming Frog Ltd Henley-on-Tha GBR

Frequently Asked Questions

Why did Screaming Frog charge me an annual fee?

Screaming Frog SEO Spider licences are billed on an annual subscription basis per user/machine. If you see an annual fee (commonly around £199 per year or local currency equivalent), it is likely an auto-renewal of an existing SEO Spider licence or the initial purchase of a new licence. Check the original order confirmation email for your renewal date, or search your inbox for “Screaming Frog SEO Spider licence” to confirm.

What are the typical amounts Screaming Frog charges for the SEO Spider?

Most individuals and small teams will see a charge corresponding to a single or small number of annual licences, usually in the region of £199 per licence per year (plus VAT where applicable), converted into your local currency by your card issuer. Larger organizations may see higher amounts when purchasing multiple licences in one transaction. Agency or consulting retainers and project work are usually billed via invoice and may appear as higher, less regular charges tied to specific marketing services.

How do I cancel my Screaming Frog SEO Spider licence so I’m not charged again?

If you purchased directly via screamingfrog.co.uk, your licence is typically set to renew annually unless cancelled. To cancel, go to the purchase/renewal or licence management link in your original order confirmation email, or log in to your Screaming Frog account if you created one, and disable auto-renewal for your subscription. Cancelling stops future renewals but does not usually generate a partial refund for the remaining period; you retain access until the end of the current paid term.

I don’t recognize this Screaming Frog charge—could it be from an agency project?

Yes. If you or your company engaged Screaming Frog’s search marketing agency for SEO, PPC, or other digital marketing services, charges may appear as “SCREAMINGFROG.CO.UK” or similar descriptors on your statement. These are often tied to agreed monthly retainers or project fees and may match an invoice number in your accounts. Check with your marketing team or finance department for a Screaming Frog invoice dated near the charge.

Why do I see a small or temporary Screaming Frog charge on my card?

When you update your payment method or attempt a purchase, your bank or card provider may show a small pending or temporary authorization related to Screaming Frog. This is used to verify that the card is valid and has available funds. These authorizations are typically reversed automatically and should disappear from your online banking within a few business days if no actual transaction is completed.

How can I get a receipt or VAT invoice for my Screaming Frog payment?

After purchasing or renewing a Screaming Frog SEO Spider licence, you should receive a confirmation email containing your order details and a VAT invoice, sent to the email address entered at checkout. If you cannot find it, search your inbox (and spam/junk folders) for “Screaming Frog” or “licence key.” If it’s still missing, contact Screaming Frog support via the contact form on screamingfrog.co.uk with your company name, email address, and approximate charge date so they can resend the invoice.

How do I contact Screaming Frog about an unexpected or duplicate charge?

Visit screamingfrog.co.uk and use the contact or support section to reach their team—typically via a web form or email. Provide the name on the card, the last 4 digits, the exact amount, currency, and date of the charge, plus any reference number from your bank statement. This information helps them quickly locate the transaction, clarify what it relates to, and, where appropriate, correct duplicate or erroneous charges.

Can I transfer or pause my Screaming Frog SEO Spider licence instead of paying for another one?

Screaming Frog licences are generally tied to a user/machine, but you can usually move a licence from one machine to another by deactivating it on the old device and activating it on the new one using your licence key. There is no formal “pause” option for billing—licences renew annually unless you cancel auto-renewal before the renewal date. If you expect not to use the software for the next year, disable renewal in advance to avoid another charge and reactivate later by purchasing a new licence when you need it again.

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