Semrush

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Semrush is a software-as-a-service platform that provides tools for search engine optimization (SEO), online marketing, competitive research, and content marketing analytics.

Boston, MA
semrush.com

About Semrush

Semrush is a Boston‑based software-as-a-service (SaaS) platform used by marketers, agencies, and businesses to improve their online visibility. It offers a suite of tools for SEO, PPC, content marketing, competitor analysis, social media management, and website audits, all accessible through semrush.com. Typical customers range from freelancers and small businesses to large enterprises and digital agencies that rely on Semrush data for keyword research, backlink analysis, rank tracking, and marketing analytics.

A Semrush charge may appear on your bank or card statement when you purchase or renew a subscription plan such as Pro, Guru, or Business, or when you buy add‑ons (like additional users, extra keyword tracking, or local SEO listings). Most Semrush plans are billed on a recurring basis (monthly or annually) and auto‑renew by default until cancelled. You might also see an initial charge after a free trial ends, an upgrade or downgrade mid‑cycle, a one‑time purchase of add‑ons, or a temporary authorization hold when adding or updating a payment method.

If you’re unsure about a Semrush charge, first log in at semrush.com and check your Subscription Info and Billing/Invoices section to match the amount and date with your current plan or add‑ons. Look at your email inbox (and spam folder) for Semrush order confirmations, renewal notices, or trial activation emails. To resolve questions, you can contact Semrush support through the Help Center on semrush.com (via support request or in‑product chat), where you can ask about specific charges, request plan changes, cancel auto‑renewal, or inquire about refunds in line with their current money‑back and cancellation policies.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Semrush.

  1. SEMRUSH BOSTON US
  2. Semrush Prague CZ

Frequently Asked Questions

What are the typical Semrush subscription prices that might appear on my statement?

Semrush commonly bills for its core plans, such as Pro, Guru, and Business. Monthly prices are often in the approximate range of $130 for Pro, $250 for Guru, and $500 for Business, with annual plans billed as a single larger charge once per year at a discounted rate. You may also see smaller recurring amounts for add‑ons (for example, extra users or additional keyword tracking limits). Exact pricing can vary by region, currency, and any promotions active when you subscribed, so check the Pricing and Subscription section in your Semrush account for the precise amounts.

Why am I seeing a recurring Semrush charge each month or year?

Semrush subscriptions auto‑renew by default at the end of each billing cycle (monthly or annually) to avoid interruption of your SEO and marketing data. If you started with a free trial and did not cancel before it ended, the trial automatically converts into a paid plan and continues to renew on the schedule shown in your account. You can see your next billing date and renewal amount under Subscription Info after logging into semrush.com.

How do I cancel or turn off auto‑renewal for my Semrush subscription?

Log in to your Semrush account, go to the Subscription or Billing section (Account → Subscription Info), and look for the option to manage or cancel your plan or disable auto‑renew. Follow the prompts to confirm cancellation; your access usually continues until the end of the current paid period, and you won’t be billed again unless you reactivate. If you don’t see cancellation options (for example, for custom or enterprise plans), contact Semrush support through the Help Center or in‑account chat to request cancellation.

How can I request a refund for a Semrush charge I don’t recognize or no longer need?

Semrush generally offers a limited money‑back period for new subscriptions and renewals, but this policy can change, so check their current Terms of Service or the Refunds article in the Help Center. If you believe you were charged in error, or you forgot to cancel before renewal, contact Semrush support as soon as possible with your account email, invoice number, and the date and amount of the charge. They will review your case under their current refund policy and confirm whether a partial or full refund is possible.

Why do I see a small or temporary Semrush charge that later disappears?

When you add or update a payment card, Semrush (or its payment processor) may place a small authorization hold to verify that the card is valid and has available funds. This can appear as a low‑value or even $0–$1 pending transaction on your statement. Authorization holds are temporary and should automatically drop off or be reversed by your bank within a few business days, leaving only actual subscription or purchase charges.

The Semrush amount on my statement doesn’t match the plan price—why is it different?

Differences in the billed amount can result from currency conversion, taxes (such as VAT or sales tax), add‑ons, or prorated upgrades or downgrades mid‑cycle. For example, if you upgraded from Pro to Guru midway through your billing period, you might see a partial credit and a partial charge that don’t match the base list prices. Check the detailed invoice in your Semrush Billing section, which breaks down base plan costs, add‑ons, taxes, and any adjustments.

How can I verify which Semrush account a particular charge is linked to?

If you manage multiple Semrush accounts or work with an agency, a single card may be attached to more than one subscription. Log into any Semrush accounts you own and check the Billing/Invoices area to see which one matches the date and amount of the charge. If you still can’t identify it, contact Semrush support via the Help Center with the last four digits of the card, the exact charge amount, date, and the descriptor on your statement (such as “SEMRUSH” or “SEMRUSH.COM”) so they can locate the associated account.

How do I contact Semrush about a billing issue or suspicious charge?

Go to semrush.com and open the Help Center, where you can submit a support request or start a conversation via in‑product chat if you’re logged in. Choose Billing or Payments as your topic and include your account email, the amount and date of the charge, and a screenshot of the statement line if possible. Semrush’s support team can clarify what the charge was for, adjust your plan, help cancel renewals, or advise on eligibility for a refund.

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