Seq is a centralized log and telemetry server from Datalust that lets software teams collect, search, visualize, and alert on structured application logs, metrics, and traces.
Seq is a commercial centralized logging and telemetry platform developed by Datalust. It provides a server where applications send structured logs, metrics, and traces over HTTP or OpenTelemetry, allowing developers and operations teams to search, visualize, and analyze operational data in real time. Seq integrates closely with popular .NET logging libraries such as Serilog, Microsoft.Extensions.Logging, and others, and can be self‑hosted on Windows, Linux, or in Docker containers.([datalust.co](https://datalust.co/?utm_source=openai))
A charge labeled “PAYPAL *PP THE SEQ” with a note like “Recur Payment” is very likely a recurring subscription or license payment for the Seq product processed via PayPal. Seq sells licenses and subscriptions directly and explicitly supports PayPal as a payment method alongside credit card and wire transfer, so PayPal‑based recurring descriptors are expected.([staging.datalust.co](https://staging.datalust.co/pricing?utm_source=openai)) This kind of charge typically corresponds to an ongoing license, maintenance, or subscription term for hosting and using a Seq server.
If you’re unsure about the charge, the best first step is to log into the Seq/Datalust account that your engineering or IT team uses and review the billing or license section for recent invoices and the PayPal‑funded subscription. You can also search email for invoices or receipts from Datalust or Seq, which will list billing dates and amounts. If you still have questions, you can contact Datalust using the support contact information on their website; have your PayPal transaction ID, invoice number, and the last four digits of the card ready so they can confirm the subscription and help adjust, cancel, or refund if appropriate.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Seq.
Why do I see a recurring PayPal charge labeled “PP THE SEQ” on my card statement?
This typically indicates an active Seq subscription or license that is billed via PayPal. Seq, from Datalust, allows customers to pay using PayPal for annual or ongoing subscriptions, so your card is likely being charged through your PayPal account for a Seq license or maintenance term. Check the Billing or Subscription area of your Seq/Datalust account or your PayPal pre‑approved payments list to confirm the active plan.
What types of Seq subscriptions or licenses could this charge correspond to?
Seq offers different license tiers, such as individual/developer use and multi‑user team or enterprise subscriptions, often billed annually.([datalust.co](https://datalust.co/?utm_source=openai)) The amount on your statement will usually match the price for the tier and user count selected at purchase time. The exact plan and renewal date can be seen in your Seq or Datalust billing portal or in the original invoice sent to your billing contact.
How can I verify which Seq account is associated with this charge?
Start by logging into your company’s Seq or Datalust account using the email address that normally receives license or billing notifications. In the account’s billing or license section, look for recent invoices and check whether they list PayPal as the payment method and match the date and amount of the card charge. You can also log into PayPal, open Settings → Payments → Automatic payments, and look for an active profile referencing Seq or Datalust, which will show the merchant details and contact email used when the subscription was created.
How do I cancel or stop future Seq recurring payments billed via PayPal?
To stop future charges, you should both cancel the Seq subscription and, if desired, cancel the PayPal automatic payment. In Seq/Datalust’s billing portal, downgrade or cancel the license or subscription at the end of the term. Then, in your PayPal account under Automatic payments, select the Seq/Datalust agreement and click Cancel. This prevents PayPal from sending additional payments while ensuring the subscription is formally ended on the vendor’s side.
Can I get a refund for a Seq charge I didn’t expect?
Refunds are handled by Datalust on a case‑by‑case basis. If you believe a Seq renewal was unexpected—for example, if staff changed or the service is no longer in use—locate the PayPal transaction ID and any Seq invoice emails, then contact Datalust via the support channels listed on datalust.co. Explain the situation, provide the transaction details, and ask whether a partial or full refund is possible under their current license terms.
Why is the Seq charge showing a location in San Jose, CA instead of Australia?
Because this transaction is processed via PayPal, the city and state shown on the card descriptor (such as San Jose, CA) often reflect PayPal’s processing location rather than Seq’s or Datalust’s physical headquarters. Seq itself is developed by Datalust, whose headquarters are in Brisbane City, Queensland, Australia, but PayPal‑processed charges commonly show PayPal’s own location on card statements.([datalust.co](https://datalust.co/About/Privacy?utm_source=openai))
How can I get a copy of the invoice for a Seq PayPal payment?
Invoices for Seq subscriptions are normally emailed to the billing contact and may also be accessible via the Seq or Datalust billing portal. Search your email for “Seq” or “Datalust” around the transaction date to find a PDF invoice. If you can’t locate it, gather your PayPal transaction ID and approximate amount and date, then contact Datalust support asking them to resend the invoice to your preferred email address.
What should I do if my organization no longer uses Seq but charges are still appearing?
Check internally with your engineering or DevOps teams to confirm whether any Seq server is still in use. If not, log into the Seq/Datalust account to cancel the subscription and ensure auto‑renew is turned off, then cancel the associated automatic payment in PayPal. Finally, ask Datalust support if a recent unintended renewal can be adjusted or refunded, providing proof that the product is no longer in use and the date you intended service to end.