Seymour Building Supplies

Home & Garden98% confidence

Seymour Building Supplies is a family-owned building and hardware supplier providing building materials, plumbing and landscape supplies, tools, and general hardware to trade and DIY customers across the Sydney metropolitan area.

Gladesville, New South Wales, Australia
seymourbuildingsupplies.com.au

About Seymour Building Supplies

Seymour Building Supplies is a family-owned building and hardware supplier based in Gladesville, New South Wales, serving trade professionals and DIY customers across the Sydney metropolitan area. They specialise in building materials (such as bricks, blocks, cement, timber and steel), plumbing and drainage supplies, landscaping products (sand, soil, gravels, mulches and pavers), tools, and general hardware. The business focuses on same-day or scheduled delivery to job sites, reliable stock levels, and trade-friendly services like account facilities and bulk-order pricing. You can browse product information, request quotes and arrange deliveries through their website at seymourbuildingsupplies.com.au or by visiting their Gladesville yard.

A charge from Seymour Building Supplies will usually appear on your bank or card statement after you purchase building materials, hardware, tools, or landscaping supplies in-store, over the phone, or via an invoice they process manually. Common scenarios include one-off purchases for a DIY project, materials for a specific building job, delivery fees added to an order, or settlement of a monthly trade account statement. You might also see separate charges for partial deliveries, back-ordered items processed when they arrive, or card-not-present payments you’ve authorised over the phone. In some cases, a small temporary authorisation may appear if your card was used to secure an order or confirm funds before the final invoice is processed.

If you’re unsure about a Seymour Building Supplies charge, start by checking recent invoices, delivery dockets, email quotes, or text confirmations from the company, as well as any jobs where a builder or tradie might have purchased materials on your behalf. Compare the date and amount on your statement with any Seymour invoices or receipts, and check whether it matches a monthly trade account payment or a specific order. To resolve questions, contact Seymour via the phone number or contact form listed at seymourbuildingsupplies.com.au, quoting the exact transaction date, amount, and the name on the order. They can look up the sale by card details or invoice number and reissue receipts, explain delivery or pallet charges, correct any duplicate billing, and guide you through returns or refunds in line with Australian Consumer Law.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Seymour Building Supplies.

  1. SEYMOUR BUILDING SUPPL GLADESVILLE AUS

Frequently Asked Questions

Why do I see a charge from Seymour Building Supplies on my statement when I didn’t shop there personally?

This can happen if a builder, landscaper, plumber, or other tradie purchased materials for work at your property and used a card or account you provided. Many trades order over the phone or on account, then pass the cost through to you as part of the job. Check your recent renovation, maintenance or landscaping work and ask your contractor for a copy of the Seymour Building Supplies invoice to confirm the charge.

How does Seymour Building Supplies typically bill for trade accounts and regular customers?

Trade customers often have 7‑, 14‑ or 30‑day account terms, with purchases during the month consolidated into a statement that is then paid by bank transfer, card, or direct debit. On your bank statement, this usually appears as a single larger payment to Seymour Building Supplies rather than multiple small transactions. If you hold a trade account, log in to your account portal (if enabled) or refer to your emailed statements to match the charge to a specific billing period.

What kinds of amounts are common for Seymour Building Supplies charges?

Amounts vary widely because they depend on the materials and quantities ordered—small DIY or tool purchases might be under $100, while full loads of bricks, timber or landscaping materials can run into the hundreds or thousands of dollars. Delivery fees, pallet deposits, or tipping/handling charges may appear as separate line items on your invoice but are usually included in a single card transaction. If a charge seems higher than expected, ask Seymour for a detailed copy of the tax invoice showing all materials, delivery, GST and any credits applied.

Does Seymour Building Supplies place temporary authorisation holds or pending charges on my card?

In some cases, Seymour may process a pre-authorisation or a small temporary hold when taking card details over the phone to secure an order or confirm sufficient funds before dispatching materials. This can show up as a pending transaction, which should either convert to the final invoice amount or disappear within a few business days if not completed. If you see both a pending authorisation and a final settled charge, contact your bank and Seymour with the transaction details so they can confirm that only one payment is ultimately captured.

How can I get a copy of the invoice or receipt for a Seymour Building Supplies charge?

You can request a copy by contacting Seymour through the details on seymourbuildingsupplies.com.au or by calling their Gladesville office during business hours. Provide the transaction date, amount, the last four digits of the card used, and the name or company the order was placed under. They can usually email you a tax invoice showing all products, quantities, delivery details, and GST breakdown associated with the charge.

How do I dispute a Seymour Building Supplies charge or request a refund?

If you believe you’ve been overcharged, double-billed, or billed for goods you didn’t receive, contact Seymour directly first with your invoice number and bank statement reference so they can investigate. They can correct billing errors, reverse duplicate transactions, or arrange credits or refunds in line with their returns policy and Australian Consumer Law. If you paid by card and cannot resolve the issue with Seymour, you may then contact your bank to inquire about a chargeback, but banks will usually ask for evidence that you attempted to resolve it with the merchant.

What is Seymour Building Supplies’ policy on returns, order changes and refunds for materials?

Returns are generally accepted for stocked, resaleable items within a reasonable period, provided you have proof of purchase and the goods are unused and in original condition; special orders or custom-cut materials may be non-returnable or subject to a restocking fee. If you change or cancel an order after it has been loaded or dispatched, you may still be charged delivery, handling, or restocking fees. Any approved refunds are typically processed back to the original payment method, and the timing for the funds to appear depends on your bank.

How can I cancel a scheduled delivery or correct an incorrect Seymour Building Supplies order before I’m charged?

If you need to cancel or amend an order, contact Seymour as soon as possible using the phone number on your order confirmation, delivery docket or their website. If the order has not yet been picked or dispatched, they can usually adjust quantities, change products, or cancel without additional charges. Once a truck is loaded or on the way, you may be liable for delivery or return fees, but Seymour can explain any costs before finalising the updated invoice so you know what will appear on your statement.

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