Shenese

Restaurant95% confidence

Shenese is a Chinese restaurant in Boca Raton, Florida, offering New York–style Chinese cuisine, sushi, and chef-driven specials for dine-in, takeout, and delivery.

Boca Raton, Florida, USA
eatshenese.com

About Shenese

Shenese is a neighborhood Chinese restaurant located in Boca Raton, Florida, specializing in New York–style Chinese cuisine with a modern twist. Formerly known as Shen’s Peking, the restaurant has been refreshed with a new look and brand while continuing the Shen family’s long-standing tradition of serving classic Chinese dishes, chef’s signature entrees, and a variety of appetizers, soups, and rice and noodle dishes. Guests can dine in, order takeout, or use third‑party delivery services such as DoorDash, and the restaurant also offers catering for events and gatherings.([eatshenese.com](https://eatshenese.com/about-us/?utm_source=openai))

A Shenese charge on your card statement typically reflects an in‑person meal at the restaurant, an online or phone order processed through its Toast-powered ordering system, or a delivery order placed via its own site or a partner like DoorDash. Depending on how the payment was processed, descriptors may appear with a Toast prefix such as “TST*SHENESE,” but the underlying merchant is Shenese, not the payment processor. In some cases you may also see small temporary authorization holds if you saved a card or modified an online order; these usually settle to the final ticket amount once the transaction is completed and tip is added.([toasttab.com](https://www.toasttab.com/local/order/shenese-9228-glades-road/r-18f654c8-6144-40db-8c86-908ea8273b91?utm_source=openai))

If you have questions about a Shenese charge, start by checking recent receipts, email confirmations from eatshenese.com, or order histories in delivery apps you use. You can contact the restaurant directly by phone or email for help identifying a bill, obtaining a copy of a receipt, or resolving issues such as incorrect amounts, double charges, or cancellations. If something still appears wrong after speaking with the restaurant and/or the delivery platform, you can then work with your card issuer to dispute the transaction, but having order details and dates on hand will make that process much smoother.([eatshenese.com](https://eatshenese.com/location/?utm_source=openai))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Shenese.

  1. TST*SHENESE

Frequently Asked Questions

Why does my statement show a charge from “TST*SHENESE”?

The “TST*” prefix indicates that your payment was processed through Toast, a restaurant POS and online ordering system. The actual merchant is Shenese, a Chinese restaurant in Boca Raton, Florida. The charge likely corresponds to a dine‑in, takeout, or delivery order you placed there.

What types of purchases typically result in a Shenese card charge?

Most Shenese charges come from in‑restaurant dining (including bar and tip), phone or online orders placed through eatshenese.com, or delivery orders through partners like DoorDash. Catering deposits or balances for events hosted or catered by Shenese may also appear under the same merchant name.

Does Shenese run recurring or subscription charges?

No, Shenese does not operate on a subscription model; charges are generally one‑time transactions tied to specific meals, takeout orders, or catering services. If you see multiple Shenese charges, they usually represent separate visits or orders, not an automatic recurring fee.

Can Shenese place temporary holds or pending charges on my card?

Yes. When you pay through Toast or a delivery platform, you may see a temporary authorization for the estimated ticket total, sometimes before tip. After the order is finalized and tip is applied, the pending amount should adjust to the final total, and any extra authorization will fall off within a few business days, depending on your bank.

How do I get a copy of my Shenese receipt or check the exact order details?

If you ordered directly through Shenese or its Toast ordering page, check your email for an order confirmation from eatshenese.com or Toast, which usually includes an itemized receipt. For delivery orders placed through apps like DoorDash, open the app’s order history to view full details and download receipts. You can also call the restaurant with the charge date and amount so they can look up the check.

How can I request a refund or correction for a Shenese charge?

Contact Shenese directly by phone or email as soon as you notice an issue, such as being billed the wrong amount, items missing from an order, or being charged after a cancellation. Provide your name, visit or order date, approximate time, and the last four digits of the card used so they can locate the transaction and issue an adjustment or refund through their Toast system if appropriate.

What are typical dollar amounts for Shenese transactions?

Because Shenese offers a range of lunch specials, à la carte dishes, and combination dinners, individual checks can vary. Quick solo lunches may be in the low to mid‑$20 range before tip, while family dinners, larger takeout orders, or catering deposits can run significantly higher. Reviewing your receipt or email confirmation is the best way to verify the specific amount.

How can I contact Shenese if I don’t recognize a charge?

Visit eatshenese.com to confirm the restaurant details, then call the Boca Raton location during business hours or email the address listed on their site. Provide the posting date, amount, and statement descriptor (for example, “TST*SHENESE”) so staff can investigate whether the charge matches an order and help you resolve any discrepancy.

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