Shermac

Other93% confidence

Shermac is an Australian manufacturer and supplier of custom-built service trucks, water carts, fuel trucks, and support vehicles for the mining, civil, construction, and commercial sectors.

Bayswater, Western Australia, Australia

About Shermac

Shermac (Shermac Australia Pty Ltd) is a privately owned Australian company that designs, engineers, and manufactures specialised service vehicles, including mine‑spec service trucks, water carts, fuel trucks and trailers, diesel and service trailers, and mobile workshop vehicles. Their equipment is built for harsh, remote conditions and is widely used across mining, civil construction, and other heavy‑industry applications throughout Australia. From concept and design through to fabrication and after‑sales support, Shermac provides built‑for‑purpose solutions tailored to each client’s operational, safety, and compliance requirements. ([au.linkedin.com](https://au.linkedin.com/company/shermac-engineering?utm_source=openai))

A charge with the descriptor “SHERMAC” on a card statement is likely related to the purchase, deposit, or progress payment for a Shermac vehicle or module (such as a service truck body, water cart, or service trailer), or for associated parts, servicing, or aftermarket support. These payments are usually made by businesses rather than consumers, and may be tied to a specific contract, fleet procurement, or hire/purchase arrangement. In some cases, customers may also see authorisation holds or split payments around the time a new vehicle build is confirmed or delivered.

To verify or resolve questions about a Shermac charge, the best approach is to cross‑check the date and amount against purchase orders, invoices, or build contracts your organisation has with Shermac. Fleet, procurement, or accounts‑payable teams will typically hold the supporting documentation. If anything looks unclear, customers can contact Shermac directly via the phone and email details on their website, quoting the invoice or reference number if available. Because Shermac’s products are high‑value industrial assets, it’s important to confirm that only authorised staff and approved purchase orders are associated with any payment before disputing the charge with your bank. ([engineering10.com](https://www.engineering10.com/AU/Dalwallinu/1753720014857481/Shermac?utm_source=openai))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Shermac.

  1. shermac

Frequently Asked Questions

Why do I see a charge from “SHERMAC” on my corporate card?

A “SHERMAC” charge usually relates to a transaction with Shermac Australia Pty Ltd for a service truck, water cart, service trailer, fuel module, or related parts and services. Check recent purchase orders, contracts, or invoices for Shermac around the transaction date, as these high‑value purchases are often processed via corporate or fleet cards for deposits, stage payments, or final settlement.

Could this Shermac charge be a deposit or progress payment on a vehicle build?

Yes. Shermac commonly structures payments for custom service trucks and water carts as an initial deposit followed by one or more progress payments and a final balance on delivery. If the amount matches a milestone listed in your contract or quote, it is likely a scheduled progress payment for a specific build. Review your contract schedule or speak with your fleet or procurement manager to confirm.

Does Shermac place temporary authorisation holds on cards?

In most cases Shermac invoices customers directly, but if a card is used to secure an order or pay a booking or parts purchase online or over the phone, your bank may show a temporary authorisation hold before the final charge posts. These holds typically match or slightly differ from the final amount and should fall off automatically within a few business days if they are not captured.

How can I get a copy of the invoice related to my Shermac charge?

If you need an invoice to match against a Shermac card charge, first check your organisation’s accounts‑payable system or purchase order records, where invoices from Shermac are usually stored. If you still can’t locate it, contact Shermac via the details on shermac.com.au and provide your company name, approximate transaction date, amount, and any reference numbers visible in your card statement so they can resend the relevant invoice. ([hub.shermac.com.au](https://hub.shermac.com.au/about-shermac?hsLang=en-au&utm_source=openai))

How do I query pricing or request a refund or credit from Shermac?

Pricing disputes, refunds, or credits are handled directly by Shermac’s sales or accounts team. Gather your contract, quote, and invoice details, then reach out using the phone or email contacts listed on their website. They can confirm what was supplied, discuss any variations, and, where appropriate, issue a credit note or process a refund to the original payment method in line with your commercial agreement. ([walga.asn.au](https://walga.asn.au/suppliers/preferred-supplier-directory/shermac?utm_source=openai))

Can I cancel or change an order with Shermac after a card payment has been made?

Because Shermac builds custom, engineered‑for‑purpose vehicles, cancelling or changing an order after payment has been made may incur variation charges or may only be possible up to certain stages of production. Review your purchase contract for terms regarding cancellations and variations, then contact your Shermac account manager promptly to discuss options and any financial implications.

What are typical transaction sizes for payments to Shermac?

Payments to Shermac can range from smaller amounts for spare parts, servicing, or minor modifications to large five‑ or six‑figure sums for complete service trucks, trailers, or water carts. If you see a substantial amount on your corporate card, verify it against major capital expenditure approvals or fleet acquisition projects your organisation has underway with Shermac. ([au.linkedin.com](https://au.linkedin.com/company/shermac-engineering?utm_source=openai))

How can I confirm that a Shermac charge is legitimate and not fraudulent?

To confirm legitimacy, match the amount and date of the Shermac charge with internal purchase orders, capital approval documents, and invoices. Check whether your mining, civil, or fleet teams are currently working with Shermac on vehicle builds or parts orders. If no one recognises the transaction, contact Shermac using the details on their official website to ask what invoice or customer account it relates to, and if it still appears suspicious, report it to your bank’s fraud department for further investigation.

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