Shiraaz Indian Cuisine

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Shiraaz Indian Cuisine is an Indian restaurant offering traditional curries and other Indian dishes for dine‑in, takeaway, and delivery, with a location in the Pacific Werribee shopping centre food court in Werribee, Victoria.

Melbourne, Victoria, Australia
shiraaz.com.au

About Shiraaz Indian Cuisine

Shiraaz Indian Cuisine is a casual Indian restaurant known for traditional curries, tandoori specialties, biryanis, and vegetarian dishes, with a location in the Pacific Werribee shopping centre food court in Werribee, Victoria. Operating in the greater Melbourne area, they offer quick-service meals suitable for lunch or dinner, along with takeaway and delivery options through their own site and/or popular delivery platforms. Customers typically order at the counter or online and can choose from a range of mains, sides, rice, naan breads, and combo meals.

A charge from “Shiraaz Indian Cuisine,” “Shiraaz Werribee,” “Shiraaz Indian,” or a similar description on your bank statement usually relates to a recent food purchase, takeaway order, or delivery from their Pacific Werribee location or online ordering system. This may be for a one‑time dine‑in or food court meal, a takeaway order you placed in person or by phone, or an online delivery order (including orders made via third‑party apps, which can sometimes appear under the restaurant’s name rather than the app’s). In some cases, you may see a small pre‑authorization or pending amount if you paid using a card or digital wallet, especially for online orders; this usually adjusts to the final bill once the order is completed.

If you’re unsure about a Shiraaz Indian Cuisine charge, start by checking your recent meal, takeaway, or delivery receipts and confirmation emails around the transaction date, including any orders made by family members on the same card. Review your food delivery app history (e.g., Uber Eats, DoorDash, Menulog) for matching order totals and dates, as these orders may settle under Shiraaz’s merchant name. For issues such as incorrect amounts, duplicate charges, or refund questions, go to shiraaz.com.au and use the contact details for the Pacific Werribee/Melbourne location, or call the store directly to confirm the order linked to your card. If you still can’t identify the transaction or believe it’s fraudulent, contact your bank or card provider to dispute the charge and request further investigation.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Shiraaz Indian Cuisine.

  1. SHIRAAZ AT WERRIBEE WERRIBEE AU

Frequently Asked Questions

Why do I see a charge from Shiraaz Indian Cuisine on my bank statement?

Most Shiraaz Indian Cuisine charges come from a dine‑in or food court purchase at the Pacific Werribee shopping centre, a takeaway order, or a delivery order placed directly or via a third‑party delivery app. Check your recent food purchases and any delivery app orders around the transaction date, as the final charge may appear under “Shiraaz Indian Cuisine” rather than the delivery platform’s name.

What are typical prices for Shiraaz Indian Cuisine orders?

Individual curry mains and similar dishes at Shiraaz Indian Cuisine commonly fall in the mid‑range for Melbourne food court pricing, with many single dishes typically priced around the cost of a standard food‑court meal (often in the AUD $15–$25 range, depending on the combination). Combo meals, sides, and add‑ons like naan bread, rice, or drinks can increase the total; delivery orders may also include delivery and service fees set by the platform you use. Always refer to the latest menu and prices displayed at the Pacific Werribee outlet, on shiraaz.com.au, or in your delivery app for current pricing.

Why is there a small pending or duplicate Shiraaz Indian Cuisine charge on my account?

When you pay by card or via a delivery app, you may see a temporary authorization hold from Shiraaz Indian Cuisine to confirm your payment method, often slightly different from the final amount. This hold is usually released automatically within a few business days and replaced by the settled charge that matches your actual bill. If a pending charge does not drop off or you see two completed charges for the same order, contact the restaurant or your bank for clarification.

How can I get a receipt or tax invoice for my Shiraaz Indian Cuisine purchase?

If you ordered in person at Pacific Werribee, the printed receipt given at the counter is your primary proof of purchase; the staff can usually reprint it on the same day if you ask. For online or delivery orders, check your confirmation email or the order history section of the app or website you used, where you can typically download a receipt or tax invoice. If you can’t locate it, use the contact details on shiraaz.com.au and provide the date, approximate time, and amount so they can help look up your transaction.

How do I resolve an incorrect or unexpected charge from Shiraaz Indian Cuisine?

First, compare the charge amount with your receipt or online order details to confirm whether it includes extras like sides, drinks, tips (if applicable), or platform fees for delivery. If you believe you were overcharged, charged twice, or billed for an order you didn’t receive, contact the Shiraaz Indian Cuisine Pacific Werribee location as soon as possible with your receipt or bank statement details. For delivery orders, you may also need to submit an issue or refund request through the app you ordered from, as those platforms often handle refunds on the restaurant’s behalf.

Can I get a refund for my order from Shiraaz Indian Cuisine?

Refunds at Shiraaz Indian Cuisine are generally considered on a case‑by‑case basis for issues like incorrect items, missing items, or food quality concerns reported promptly. If your order was placed directly with the restaurant, contact them using the phone or email listed on shiraaz.com.au and provide your receipt and a clear description of the issue. For orders made through a delivery partner, you’ll usually need to initiate the refund or complaint via the delivery app, which then coordinates with the restaurant.

Why does my Shiraaz Indian Cuisine charge amount not match the menu price I remember?

Differences between the charge and the price you recall can come from added items (extra naan, rice, or drinks), upsized portions, or GST and card surcharges where applicable. Delivery orders may include separate delivery, service, or packaging fees set by the delivery platform, which are added on top of menu prices. Review the detailed breakdown on your receipt or in your delivery app order history to see how the total was calculated.

How can I contact Shiraaz Indian Cuisine about a charge on my card?

To discuss a specific transaction, have your bank statement, approximate date and time of purchase, and the amount ready, then contact the Shiraaz Indian Cuisine location you visited or ordered from. For the Pacific Werribee outlet, go to shiraaz.com.au and look up their current phone number and contact options, or visit the store in person during trading hours. If they cannot locate your transaction or you suspect fraud, follow up with your bank or card issuer to dispute the charge.

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