Shiroi Orange

Restaurant90% confidence

Shiroi Orange is a modern Japanese fusion restaurant in Sydney Olympic Park offering sushi, sashimi, donburi and other Japanese dishes along with sake and cocktails for dine‑in and takeaway.

Sydney Olympic Park, New South Wales, Australia
instagram.com/shiroi.orange

About Shiroi Orange

Shiroi Orange is a modern Japanese fusion restaurant located in Sydney Olympic Park, New South Wales. They specialise in sushi, sashimi, donburi rice bowls and a range of contemporary Japanese small plates, paired with Japanese beers, sake and creative cocktails. Shiroi Orange offers both dine‑in and takeaway, and may also partner with food delivery platforms for local orders. Their official online presence is currently focused on Instagram at instagram.com/shiroi.orange, where they share menus, specials, and opening hours.

A charge from “Shiroi Orange” (or a similar descriptor such as “SHIROI ORANGE SYD OLYMPIC PK” or “SHIROI ORANGE RESTAURANT”) typically appears on your bank or card statement after you’ve paid for a meal, takeaway order, bar tab, or delivery. This can include one‑time card payments at the table, counter payments for takeaway, or online/phone payments for pick‑up or delivery orders. In some cases, you may see a temporary pre‑authorization hold when a card is opened for a bar tab, or when a booking platform or delivery service verifies your card; this usually adjusts to the final amount once the bill is closed. Tips or surcharges (such as public holiday or weekend surcharges) can also make the final posted amount slightly higher than the base menu total.

If you don’t immediately recognize the Shiroi Orange charge, start by checking recent visits to Sydney Olympic Park or any Japanese food deliveries you placed around the transaction date. Compare the amount with any receipts, SMS/email order confirmations, or delivery app order histories. To resolve questions, you can contact the restaurant directly using the phone number and details listed on their Instagram profile or Google Maps listing, and provide the exact charge amount, date, and the last four digits of your card so staff can look it up in their point‑of‑sale records. If the charge appears duplicated or incorrect, speak first with the restaurant to clarify; if it cannot be resolved, then contact your bank or card issuer to dispute the transaction or remove any unresolved pre‑authorization holds.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Shiroi Orange.

  1. SHIROIORANGE +61435404409 AUS

Frequently Asked Questions

Why do I see a charge from Shiroi Orange on my bank statement?

This charge is usually from paying for a dine‑in meal, takeaway order, or bar tab at Shiroi Orange in Sydney Olympic Park, or from a delivery order they fulfilled through a food delivery platform. The descriptor may appear as “SHIROI ORANGE,” “SHIROI ORANGE SYDNEY OLYMPIC PARK,” or a similar variation. Review your recent dining and delivery activity around the transaction date to confirm the purchase.

What are typical charge amounts from Shiroi Orange?

Typical individual charges often range from about AUD $20–$40 for a single takeaway meal to $60 or more for dine‑in meals with multiple dishes or drinks, depending on what you order. Group bills, shared platters, and alcohol (sake, cocktails, beer) can increase the total. Your final amount may also include a card surcharge, public holiday surcharge, or optional tip if you added one at payment.

Why is there a higher amount than I expected from Shiroi Orange?

The final amount can be higher than the menu total due to added drinks, extras, upsized dishes, public holiday/weekend surcharges, or gratuities you approved at the terminal. If you ordered through a delivery app, platform fees and delivery charges are typically included as well. Check your itemized receipt or order history in your delivery app to see exactly what was included in the total.

What is a pending or temporary ‘authorization’ charge from Shiroi Orange?

When you open a bar tab, leave your card with the counter, or pay using some digital wallets or delivery platforms, a temporary pre‑authorization hold may be placed on your card to ensure funds are available. This can appear as a pending transaction that may not match the final bill. Once the bill is closed and the actual charge is processed, the hold is either adjusted to the final amount or released by your bank, usually within a few business days.

Can Shiroi Orange split bills or run multiple charges on the same visit?

Yes, it’s common for restaurant staff to split bills across multiple cards or take part‑payments in cash and part on card. If you asked to split the bill with friends, you may see a smaller, separate Shiroi Orange charge that reflects only your share. Occasionally, an initial attempt that failed or was reversed can appear as a pending amount that later disappears; if you believe you were double‑charged, contact the restaurant with your receipt and both transaction details.

How can I get a copy of my receipt for a Shiroi Orange charge?

If you paid in person, the staff can often reprint or email a copy of your receipt if you provide the visit date/time, approximate amount, and last four digits of the card used. Start by calling the restaurant using the contact details listed on their Instagram page or Google Maps, or send them a direct message on Instagram at instagram.com/shiroi.orange to ask about retrieving a receipt. For delivery orders, check your delivery app or email confirmations, as the itemized invoice is usually stored there.

How do I dispute or question a charge from Shiroi Orange?

First, gather details about the transaction: date, time, amount, card type, and any receipts or screenshots from your banking app or delivery platform. Contact Shiroi Orange directly (via the phone number or contact info on their Instagram profile or maps listing) and calmly explain the issue so they can review their point‑of‑sale records. If they confirm an error, they can usually process a correction or refund; if the issue cannot be resolved with them, contact your bank or card issuer to start a formal dispute.

Does Shiroi Orange offer any ongoing memberships, deposits, or advance charges?

Shiroi Orange operates primarily as a dine‑in and takeaway restaurant, so most charges are one‑time payments for food and drinks rather than subscriptions. However, certain bookings, large group reservations, or special events might involve deposits or set‑menu prepayments processed in advance. If you see a charge before your visit date, check any reservation confirmation emails or messages, or contact the restaurant directly to confirm whether it is a booking deposit or set‑menu prepayment.

This merchant is in the Restaurant category

Browse all

Related Merchants

Airport Retail Enterprises
Delaware North
Boost Juice
Nando's
Shish Shawarma & Grill

Compare Shiroi Orange

vsAirport Retail EnterprisesvsDelaware NorthvsBoost Juice

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you