Shiv Sagar

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Shiv Sagar is an Indian pure-vegetarian, multi-cuisine restaurant chain known for Mumbai-style street food, South and North Indian dishes, and global favourites served in a casual dine‑in setting.

Mumbai, Maharashtra, India
shivsagar.com
Owned by Shiv Sagar Foods & Resorts Pvt. Ltd.

About Shiv Sagar

Shiv Sagar is a well‑known pure‑vegetarian, multi‑cuisine restaurant chain based in Mumbai, Maharashtra, India. Established as a family‑friendly casual dining brand, it’s popular for Mumbai‑style street food (like pav bhaji, chaats, dosas, and sandwiches), along with North and South Indian meals, Indo‑Chinese dishes, and global favourites such as pastas and sizzlers. Many outlets are located in busy commercial areas, malls, and high‑street neighbourhoods, and may offer both dine‑in and takeaway, as well as online ordering through food delivery platforms.

A charge from “Shiv Sagar,” “Shiv Sagar Restaurant,” or a variation including the outlet location (for example, “SHIV SAGAR JUHU MUMBAI”) typically appears on your bank or card statement when you’ve paid for a meal, takeaway, catering order, or online food delivery fulfilled by a Shiv Sagar outlet. The amount may reflect a one‑time bill, multiple combined orders (if you asked to settle several tables/bills together), or an online order placed via the restaurant’s site or a delivery partner. Depending on how your bank processes card payments, you might first see a temporary authorization (often slightly higher than the final bill, to allow for tips or bill adjustments) that later settles for the exact invoice amount.

If you don’t immediately recognize the charge, start by checking recent dining, takeaway, and delivery orders around the date of the transaction, including those placed through apps such as Swiggy, Zomato, or other aggregators that may show “Shiv Sagar” as the restaurant partner. Look for an e‑receipt in your SMS, email confirmation, payment app, or food‑delivery order history. To resolve questions, contact the specific Shiv Sagar outlet you visited or use the contact details on shivsagar.com to request a copy of your bill—having the transaction date, exact amount, and last 4 digits of your card handy will help them locate it. If the outlet cannot find a corresponding invoice and you still suspect an error, you can then dispute the transaction with your bank or card issuer.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Shiv Sagar.

  1. SHIV SAGAR NESCO MUMBAI IND

Frequently Asked Questions

Why do I see a charge from Shiv Sagar on my card or bank statement?

A Shiv Sagar charge usually means you paid for food or beverages at one of their restaurant outlets, ordered takeaway, or placed an online delivery order fulfilled by Shiv Sagar. The transaction may have been made in‑person with a card machine, through an online payment gateway on their website, or via a food‑delivery app where Shiv Sagar was the listed restaurant. Family members or colleagues using a shared card for a group meal can also generate this type of charge.

What are typical amounts I might see for a Shiv Sagar transaction?

Common Shiv Sagar charges can range from a few hundred rupees for snacks or a simple meal (for example ₹300–₹800), up to ₹1,000–₹2,500 or more for full family meals, larger group outings, or catering‑style orders. The final amount normally includes GST and may also include an optional service charge or tips if you added them to the card payment. If you ordered via a delivery platform, the total can also include delivery fees and platform charges.

Why is there a small ‘pending’ or preauthorization charge from Shiv Sagar on my statement?

Some banks show an initial authorization hold when your card is first swiped or when the payment is initiated, especially for chip‑and‑PIN or contactless transactions. This can appear as a ‘pending’ amount that may differ slightly from the final bill to allow for adjustments such as tips or corrections. Once the restaurant settles the transaction, the pending entry is replaced by the actual invoice amount—this usually happens within a few business days.

I don’t remember eating at Shiv Sagar on that date. How can I verify what this charge is for?

First, check your SMS, email inbox, and any food‑delivery apps for an order around the same date and amount as the charge—many people forget app‑based orders or group payments they made for others. If you still cannot identify it, note the exact transaction date, time (if shown), and amount, then contact the Shiv Sagar outlet listed on your receipt history or via details on shivsagar.com and ask them to look up the charge. They can usually confirm the bill details (items ordered, table number, and payment method) using your card’s last 4 digits and transaction time.

Can Shiv Sagar set up any kind of recurring or subscription billing on my card?

Shiv Sagar operates as a restaurant and typically charges only for one‑time transactions like dine‑in meals, takeaway, or delivery orders. They do not generally offer subscription or membership plans that bill you automatically each month. If you see multiple similar charges from Shiv Sagar, it usually reflects separate visits or orders on different dates, not a subscription.

How can I get a copy of my Shiv Sagar bill or receipt for a card payment?

If you paid in person and lost the paper bill, you can request a duplicate by contacting the specific outlet you visited and providing the transaction date, approximate time, exact amount, and last 4 digits of your card. For online or delivery orders, check your email or SMS for an order confirmation, or open the order history in the delivery app you used—those usually include a detailed invoice you can download. If you ordered directly through shivsagar.com (where available), log in with the same phone or email you used to place the order and review your past orders there.

How do I resolve an incorrect amount or unauthorized charge from Shiv Sagar?

Start by contacting the relevant Shiv Sagar outlet or reaching out through the contact information provided on shivsagar.com, and share a screenshot or statement line with the date, amount, and any reference number shown. They can confirm whether a matching bill exists and, if there was a billing mistake (for example, a double charge or wrong amount), they may initiate a correction or refund from their side. If the outlet cannot locate the transaction or you suspect card misuse, promptly contact your bank or card issuer to dispute the charge and request a card block or replacement if necessary.

Can I get a refund or adjustment from Shiv Sagar if I was overcharged?

Refunds and adjustments are handled directly by the Shiv Sagar outlet that processed your payment and are subject to their store‑level policies. In many cases, obvious errors like duplicate charges or incorrect billing amounts can be corrected by issuing a partial or full refund to the same payment method, though this may take several business days to reflect in your account depending on your bank. Always keep any available receipts or SMS payment confirmations, as they help the restaurant verify and process your request faster.

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