Shivae Pty Ltd

Other65% confidence

Shivae Pty Ltd is a small Australian proprietary limited company registered in February 2025; its specific trading activity is not publicly disclosed in available business registers, suggesting it operates as a local private business rather than a well-known consumer brand.

Queensland, Australia

About Shivae Pty Ltd

Shivae Pty Ltd is a small Australian proprietary limited company registered on 20 February 2025 and listed as an Australian Proprietary Company, Limited by Shares. Public corporate records confirm that it is currently registered and active, with ABN 16 684 679 570 and ACN 684 679 570. As a private company, it does not appear to operate a well‑known consumer brand or public website, and its detailed trading activities, industry, and product list are not disclosed in standard business registers, suggesting it services a relatively local or niche customer base rather than broad online retail.([australia-corp.com](https://australia-corp.com/co/shivae-pty-ltd?utm_source=openai))

A Shivae Pty Ltd charge may appear on your bank or card statement if you purchased goods or services from a local business that bills under this legal entity name (for example, a contractor, small retailer, or service provider). The transaction could relate to a one‑time purchase made in person or online, a recurring service agreement or membership invoiced monthly or annually, a trial or introductory offer that converted to a paid plan, or a card‑on‑file payment for work completed at a later date. In some cases you might see a small or pending “Shivae Pty Ltd” amount as an authorization hold when your card details were taken to secure a booking, quote, or future service; these holds typically drop off automatically once the final charge is processed.

If you don’t recognize the charge, start by checking recent receipts, invoices, booking confirmations, or emails from local Australian businesses you’ve dealt with since early 2025—especially those located in Queensland or that mentioned being part of a small company or contractor network. Compare the transaction date and amount on your statement to any paperwork you have, and search your email and text messages for “Shivae” or the exact amount. If your bank app shows additional merchant details (phone number, address, or a shortened trading name), use those to contact the business directly and ask for a copy of the invoice or a description of what was billed; if you still cannot match the charge, contact your bank or card issuer to dispute it or request the merchant’s contact details from the Visa/Mastercard network. Because Shivae Pty Ltd does not publish centralized support details, the most reliable way to resolve issues is via the contact information shown on your receipt, invoice, or in your bank’s transaction detail view.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Shivae Pty Ltd.

  1. SHIVAE PTY LTD Coolum Beach AU

Frequently Asked Questions

Why do I see a charge from Shivae Pty Ltd on my statement when I don’t recognize the name?

Shivae Pty Ltd is the underlying legal entity, so the name on your bank statement may not match the customer‑facing trading name you saw at checkout. Many small Australian businesses process card payments under their registered company name rather than their shop or brand name. Check any receipts or invoices from local Queensland‑based or Australian service providers around the transaction date; the fine print often lists “Shivae Pty Ltd” as the billing entity even if the storefront has a different name.

Does Shivae Pty Ltd offer subscriptions or recurring billing?

Public records do not list specific products or subscription programs for Shivae Pty Ltd, so any recurring billing would be set up directly between you and the business (for example, for ongoing services or membership fees). If you see the same Shivae Pty Ltd amount on a regular schedule—such as monthly or annually—it likely reflects a recurring agreement you authorized. Review your signed service agreements or emails for terms about ongoing payments, and contact the merchant via the details on your invoice if you wish to change or cancel those arrangements.

What are the typical charge amounts for Shivae Pty Ltd?

There is no public price list or standard fee schedule for Shivae Pty Ltd, and common charge amounts can vary widely depending on the specific goods or services provided. You might see small test or booking amounts, mid‑range payments for one‑off jobs, or larger invoices for project‑based work. To confirm whether an amount is correct, compare it against any quotes, work orders, or receipts you received from the business and ask them to provide an itemized invoice if needed.

How can I cancel a recurring payment to Shivae Pty Ltd?

To cancel a recurring payment, you usually need to end the underlying agreement you have with the business that trades as Shivae Pty Ltd. Locate your original contract, quote, or welcome email and follow any listed cancellation steps, then contact the merchant using the phone number or email on your invoice to request written confirmation that future automatic charges will stop. After cancelling with the merchant, monitor your bank or card statement; if charges continue, contact your bank or card issuer and ask about blocking further payments to this merchant or raising a dispute.

How do I request a refund from Shivae Pty Ltd?

Because Shivae Pty Ltd does not publish a standard refund policy, refunds are handled directly by the individual business or owner behind this company. Gather your receipt, invoice number, and any supporting documentation (such as photos or email correspondence) and contact the merchant using the details shown on your paperwork or in your bank’s transaction information. Clearly explain why you are requesting a refund and what resolution you’re seeking; if you cannot reach the merchant or they refuse to assist, you can ask your bank or card issuer about starting a chargeback investigation.

Why do I see a small or pending Shivae Pty Ltd amount (for example, under $5) that later disappears?

A small or pending amount under the name Shivae Pty Ltd is often an authorization hold used to verify that your card is valid or to secure a booking or estimate. These holds do not usually settle as real charges and should drop off your account automatically within a few business days once the merchant either completes or cancels the transaction. If an authorization appears to have converted into a full charge you don’t recognize, contact the business and your bank with the transaction date and amount for clarification.

The Shivae Pty Ltd charge currency and location look Australian, but I’m based overseas—how is that possible?

Shivae Pty Ltd is registered in Australia, so card charges normally settle in Australian dollars and may show an Australian city or state in your statement details. If you purchased from an online seller, marketplace, or app that uses an Australian‑based processor or subcontractor, the underlying billing may be routed through Shivae Pty Ltd even if you’re overseas, which can also lead to foreign transaction fees from your bank. Review any recent online orders, digital services, or app purchases and check whether their payment or legal notices mention an Australian entity or ABN.

What should I do if I still can’t identify the Shivae Pty Ltd transaction?

First, confirm that family members or other authorized card users did not make the purchase, and search your email, text messages, and app store receipts for the exact transaction amount and date. If you still cannot match the charge, call the number on the back of your card and ask your bank to provide any extra merchant details (such as terminal ID, suburb, or contact info) associated with the Shivae Pty Ltd transaction. Based on that information, either contact the merchant to request a copy of the invoice or, if it appears unauthorized, file a fraud or dispute claim so your bank can investigate and potentially reverse the charge.

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