Shivani

Shivani is a long‑established Indian vegetarian restaurant and sweet shop in Auckland, New Zealand, with locations including Papatoetoe and Mount Roskill. Known for its fully vegetarian menu, Shivani serves a wide range of North and South Indian dishes, Gujarati thalis, street‑food style chaat, Indo‑Chinese specialties, and a large selection of traditional Indian sweets (mithai) and snacks (farsan). Guests can dine in, order takeaway, or purchase sweets and snacks by weight, and many customers also use Shivani for catering family events, religious functions, and celebrations.

A Shivani charge may appear on your bank or card statement when you pay for a meal in‑restaurant, place a takeaway order, buy sweets or snacks, or use their catering services. If you ordered online through a third‑party platform (such as a delivery app or ordering partner), the charge may still show under Shivani’s merchant name or include the specific branch (for example, “Shivani Papatoetoe” or “Shivani Mt Roskill”). In some cases, you might see a small temporary authorization or pre‑authorization hold when you tap or insert your card, especially for pay‑at‑counter terminals or if your bank verifies the card before final settlement; this usually adjusts to the final bill amount within a few days.

If you’re unsure about a Shivani charge, first check recent receipts, email confirmations, or delivery‑app order histories around the date of the transaction. Compare the amount with what you’d expect for a restaurant bill, sweets by weight, or a catering deposit or balance payment. To resolve questions, you can contact the specific Shivani branch you visited or use the contact details and enquiry form on shivani.co.nz, providing the transaction date, amount, and last four digits of your card so staff can look it up. Common issues—like duplicate charges, tips added at the terminal, split bills, or pending pre‑authorizations—are typically handled directly by the restaurant and, if needed, in coordination with your bank or card issuer.