Shizuku Ramen & Craft Beer

Restaurant98% confidence

Independent Japanese restaurant in Melbourne specializing in ramen, izakaya-style share plates, and an extensive selection of craft beers and other drinks, with late-night dine‑in and delivery service.

Abbotsford, Victoria, Australia
shizuku.com.au

About Shizuku Ramen & Craft Beer

Shizuku Ramen & Craft Beer is an independent Japanese restaurant and bar located in Abbotsford, Victoria, Australia. Known for its rich, slow-cooked ramen, izakaya-style share plates, and Japanese comfort food, Shizuku also features an extensive selection of local and international craft beers, sake, and other drinks. They offer late‑night dine‑in service in a casual setting, as well as takeaway and delivery through their website (shizuku.com.au) and popular delivery apps. Charges may come from in‑venue dining, takeaway orders, or third‑party delivery platforms that process payments on the restaurant’s behalf.

A charge from Shizuku Ramen & Craft Beer typically appears on your bank or card statement after you pay for a meal, takeaway order, or delivery. Common scenarios include in‑person payments at the Abbotsford venue (often listed with a descriptor like “SHIZUKU RAMEN & CRAFT BEER” or “SHIZUKU ABBOTSFORD AUS”), online orders placed via shizuku.com.au, or orders placed through platforms such as Uber Eats, DoorDash, or Deliveroo where the restaurant name appears in the transaction description. You might also see separate charges for multiple split bills, tips added at the terminal, or adjusted amounts if an item was added or removed at the table. Some banks may show an initial “pending” or small pre‑authorization amount before the final total settles.

If you’re unsure about a Shizuku charge, start by checking recent dining, takeaway, or delivery orders around the date of the transaction, including receipts, email order confirmations, or in‑app order history for any delivery services you use. Compare the statement amount with your itemized bill, keeping in mind any tips, surcharges (such as weekend or public holiday surcharges), or delivery fees. For questions, you can contact the restaurant using the details listed on shizuku.com.au (phone and contact form), or reach out through the delivery platform if the charge is tied to an app order. If you still don’t recognize the transaction after checking with them, contact your bank or card issuer to dispute the charge or request further investigation.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Shizuku Ramen & Craft Beer.

  1. SHIZUKU ABBOTSFORD AUS

Frequently Asked Questions

Why do I see a charge from “Shizuku Ramen & Craft Beer Abbotsford AUS” on my statement?

This charge usually relates to a recent meal, takeaway, or delivery order from Shizuku Ramen & Craft Beer in Abbotsford, Victoria. The descriptor may appear as “SHIZUKU RAMEN & CRAFT BEER,” “SHIZUKU ABBOTSFORD,” or something similar, depending on your bank or card network. Review your recent visits, receipts, and delivery app orders around that date to match the amount and time with a specific purchase.

What are typical charge amounts from Shizuku Ramen & Craft Beer?

Individual items like ramen bowls, sides, and small plates commonly range from roughly AUD $8–$25 each, while craft beers and drinks are often in the AUD $8–$15 range, so a solo meal might total around AUD $25–$45. Group bills can be higher, especially with multiple drinks or shared plates. Your total may also include card surcharges, weekend/public holiday surcharges, or delivery fees if you ordered online.

Why is there a pending or small pre‑authorization from Shizuku on my card?

Some banks temporarily show a small pre‑authorization or a slightly different “pending” amount when you pay at the terminal, particularly if the payment includes a tip or is adjusted after the initial tap or insert. This hold is used to confirm your card and will be replaced by the final settled amount, usually within a few business days. If a small authorization (e.g., a few dollars) remains longer than 3–5 business days, contact your bank for clarification.

I don’t recognize this Shizuku charge. How can I confirm what it’s for?

Check the transaction date and time, then review your calendar, messages, and emails for any visit to Abbotsford or food delivery that day, including shared meals a friend may have paid for on your card. Look through your order history in apps like Uber Eats, DoorDash, or Deliveroo, as they sometimes list the restaurant name in the charge description. If you still can’t identify it, call the restaurant using the phone number on shizuku.com.au and provide the exact date, amount, and last 4 digits of your card so they can look up the bill.

How do I get a copy of my receipt or tax invoice from Shizuku Ramen & Craft Beer?

If you dined in or ordered takeaway directly, you can request a copy of your receipt by contacting the restaurant via phone or the contact form on shizuku.com.au, providing the visit date, approximate time, amount, and last 4 digits of your card. For delivery app orders, open the relevant app and look in your order history for a downloadable receipt or tax invoice. Having the order ID from the app will also help the restaurant or platform support team locate your transaction.

How can I dispute an incorrect charge or request a refund from Shizuku?

If you believe you were overcharged, billed twice, or charged for items not received, contact Shizuku Ramen & Craft Beer directly as soon as possible with your receipt or order confirmation and the exact amount in question. For app‑based orders (e.g., Uber Eats), use the in‑app help or “Report a problem” options first, as refunds are often handled by the platform. If the issue is not resolved or you suspect card misuse, contact your bank or card issuer to initiate a dispute or chargeback.

Can Shizuku Ramen & Craft Beer save my card details or charge me on a recurring basis?

Shizuku does not operate a subscription service or recurring billing plan; charges should correspond to specific, one‑time food and drink orders. If your card details are stored, it will typically be within a delivery platform account (such as Uber Eats or DoorDash) or another payment provider, not by the restaurant directly. If you see repeated charges you don’t recognize, review your app accounts for unauthorized orders and contact both the platform and your bank.

How do I contact Shizuku Ramen & Craft Beer about a charge on my card?

Visit shizuku.com.au and navigate to the contact or locations section for the current phone number and opening hours for the Abbotsford venue. Call during business hours and have your transaction details ready (date, time, amount, and last 4 digits of the card) so staff can quickly search their POS records. For issues related to delivery platform orders, also contact support through the app, as they may need to process any adjustments or refunds on their side.

This merchant is in the Restaurant category

Browse all

Related Merchants

Airport Retail Enterprises
Delaware North
Boost Juice
Nando's
Shish Shawarma & Grill

Compare Shizuku Ramen & Craft Beer

vsAirport Retail EnterprisesvsDelaware NorthvsBoost Juice

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you