Shokudou is a Japanese restaurant in East Victoria Park, Western Australia, offering sushi, sashimi, poke bowls, and made-to-order hot dishes such as ramen, donburi, and Japanese curry.
Shokudou is a casual Japanese restaurant located in East Victoria Park, Western Australia, known for fresh sushi, sashimi, poke bowls, and made-to-order hot dishes such as ramen, donburi rice bowls, and Japanese curry. The venue focuses on quick, high-quality meals with a mix of traditional flavours and modern favourites, often catering to both dine‑in and takeaway customers. They regularly post updates, menu highlights, and trading hours on their Facebook page at facebook.com/shokudouvicpark.
A Shokudou charge may appear on your bank or card statement after you dine in, order takeaway, or place an online/phone order for pickup or delivery. Depending on your bank, the transaction description might look like “SHOKUDOU EAST VIC PARK,” “SHOKUDOU WA,” or similar wording. You might also see multiple charges if you split bills, add extra items after the initial payment, or if there was a temporary authorization hold placed when your card was first processed (common with contactless or app-based payments). If you ordered through a delivery platform, your statement might show a charge from that platform instead of Shokudou itself.
To verify a Shokudou charge, match the date and amount on your statement with any receipts, text/email confirmations, or food delivery app orders around that time. Check your order history in platforms like Uber Eats, DoorDash, or Menulog if you commonly use them, as the restaurant name may appear there. If you still have questions, you can contact Shokudou directly via their Facebook page (facebook.com/shokudouvicpark) or by calling the restaurant during opening hours; have your statement, charge date, and exact amount ready so they can look up the transaction. Common issues—such as duplicate charges, incorrect totals, or confusion over tips/surcharges—are usually resolved by the restaurant issuing a correction or refund where appropriate.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Shokudou.
Why do I see a Shokudou charge on my card if I don’t remember eating there?
Many customers visit Shokudou as part of a group, and one person’s card may be used to pay the whole bill while others reimburse them later. It’s also common to forget smaller takeaway or lunch purchases made several days earlier. Check your calendar, messages, and food delivery app order history around the charge date, and ask family members or housemates if they used your card with your permission.
What are typical charge amounts from Shokudou?
Shokudou’s prices generally fall in a casual restaurant range: individual items like sushi rolls, small plates, or sides are usually lower-dollar amounts, while ramen, donburi, poke bowls, and curry dishes are typically in a moderate meal range per person. Group visits or family takeaway orders can result in higher totals that combine multiple mains, sides, and drinks. Your exact amount will depend on items ordered, any add‑ons, and GST or surcharges where applicable.
Why is my Shokudou charge slightly higher than the menu prices I remember?
The final amount can be higher than the base menu prices due to extras (such as additional toppings, upgraded sizes, or extra sides), drinks, or desserts added at the counter or table. Public holiday or Sunday surcharges, card transaction fees (if applicable), and GST are sometimes added at the end of the bill rather than shown on individual menu prices. Review your printed or digital receipt if you have it, or contact the restaurant to request a copy of your bill for that date.
Can Shokudou place an authorization hold or a small temporary charge on my card?
In most cases, restaurant charges from Shokudou are processed as a single final sale. However, depending on the payment terminal and your bank, you might see a pending or temporary authorization that later updates to the final amount, especially if you tapped your card or adjusted the total for tips or surcharges after an initial approval. Any pending duplicate should automatically drop off within a few business days; if it doesn’t, contact your bank and the restaurant with details of the transaction.
How do I resolve a possible incorrect or duplicate charge from Shokudou?
First, confirm whether two separate visits or orders occurred around the same date, and compare all receipts or app orders to your statement. If you believe there is an error or duplicate, contact Shokudou directly with the date, exact amounts, and the last four digits of your card so staff can check their point‑of‑sale records. If a mistake is confirmed, they can usually process a refund or adjustment back to the original payment method. If you cannot resolve it with the restaurant, your bank can advise you on filing a dispute.
I ordered Shokudou via a delivery app—why does the charge look different on my statement?
When you order Shokudou through third‑party delivery services (such as Uber Eats, DoorDash, or Menulog), the charge on your statement will usually show the delivery platform’s name, not “Shokudou.” In those cases, your receipt and order history live inside the delivery app, including itemized amounts and fees. For billing issues on these orders, you generally need to contact the delivery platform’s customer support, as they process the payment and handle most refunds.
How can I get a copy of my receipt or check what was included in the Shokudou charge?
If you dined in or ordered directly, you can request a copy of your receipt by contacting Shokudou and providing the transaction date, time window, and amount, along with the last four digits of your card if possible. They can usually locate the bill in their point‑of‑sale system and confirm the items, taxes, and any surcharges included. For delivery‑app orders, open your order history within the app to view or download a detailed receipt.
How do I contact Shokudou about a charge I don’t recognize?
The quickest way is to reach out during business hours by phone or via their official Facebook page at facebook.com/shokudouvicpark. When you message or call, have your bank statement handy with the charge date, amount, card type, and any reference details so they can look it up efficiently. Explain whether you suspect a billing error, duplicate charge, or unrecognized transaction; staff can then verify their records and advise on the next steps, including issuing a correction if needed.