About ShootProof
ShootProof is an online platform that helps professional photographers deliver, proof, and sell their photos through branded client galleries. Based in Atlanta, Georgia, ShootProof offers tools for online galleries, digital downloads, print and product sales, contracts, invoices, and email communications, all in one place. Photographers use ShootProof to manage client orders, collect payments, and integrate with professional print labs so clients can purchase high-quality prints and products directly from their gallery.
A ShootProof charge on your bank or card statement usually appears when a photographer pays for a ShootProof subscription, add-on services, or occasionally when a client purchase is processed through ShootProof’s payment system. Common reasons include monthly or annual subscription fees for different gallery and storage tiers, upgrades to higher plans, or transaction and processing fees tied to sales. You might also see temporary authorization holds when adding or updating a payment method, starting a free trial that rolls into a paid plan, or when ShootProof verifies your card before a subscription or renewal is billed.
If you’re unsure about a ShootProof charge, start by logging into your ShootProof account (if you are a photographer) and checking Billing or Account settings for your current plan, invoices, and payment history. Photographers can find receipts and subscription details in their dashboard, while clients should review order confirmation emails from their photographer and any payment receipts that reference ShootProof. For unresolved questions, visit help.shootproof.com, use the in-app support/chat options if available, or contact ShootProof support via their website; avoid disputing the charge with your bank until you’ve confirmed whether it’s linked to an active subscription, a recent gallery purchase, or a trial that converted to a paid plan.