ShootProof

Software95% confidence

ShootProof is an online software platform that provides client galleries, proofing, and sales tools for professional photographers to deliver and sell their photos to clients.

Atlanta, Georgia, USA
Owned by Foreground

About ShootProof

ShootProof is an online platform that helps professional photographers deliver, proof, and sell their photos through branded client galleries. Based in Atlanta, Georgia, ShootProof offers tools for online galleries, digital downloads, print and product sales, contracts, invoices, and email communications, all in one place. Photographers use ShootProof to manage client orders, collect payments, and integrate with professional print labs so clients can purchase high-quality prints and products directly from their gallery.

A ShootProof charge on your bank or card statement usually appears when a photographer pays for a ShootProof subscription, add-on services, or occasionally when a client purchase is processed through ShootProof’s payment system. Common reasons include monthly or annual subscription fees for different gallery and storage tiers, upgrades to higher plans, or transaction and processing fees tied to sales. You might also see temporary authorization holds when adding or updating a payment method, starting a free trial that rolls into a paid plan, or when ShootProof verifies your card before a subscription or renewal is billed.

If you’re unsure about a ShootProof charge, start by logging into your ShootProof account (if you are a photographer) and checking Billing or Account settings for your current plan, invoices, and payment history. Photographers can find receipts and subscription details in their dashboard, while clients should review order confirmation emails from their photographer and any payment receipts that reference ShootProof. For unresolved questions, visit help.shootproof.com, use the in-app support/chat options if available, or contact ShootProof support via their website; avoid disputing the charge with your bank until you’ve confirmed whether it’s linked to an active subscription, a recent gallery purchase, or a trial that converted to a paid plan.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to ShootProof.

  1. SHOOTPROOF LLC ATLANTA USA

Frequently Asked Questions

Why did I get a recurring charge from ShootProof?

Recurring ShootProof charges are typically for your monthly or annual subscription plan, which covers features like client galleries, storage, and sales tools. Check your Billing or Subscription page in your ShootProof account to see your current plan, renewal date, and past invoices. If you upgraded or changed plans recently, your billing amount may have adjusted accordingly.

What are ShootProof’s typical subscription prices and plans?

As of 2024, ShootProof offers multiple tiers based primarily on gallery or photo limits and features, ranging from entry-level plans (often around the price of a few dollars per month when billed annually) to higher-capacity professional plans at higher monthly or annual rates. Each tier includes varying storage, customization options, and sales tools. Current pricing, promotions, and regional variations are listed at shootproof.com/pricing and inside your account’s Billing section.

Why do I see a small or temporary ShootProof charge on my statement?

Small amounts (such as $1 or similar) from ShootProof are usually temporary authorization holds used to verify your payment card when you add or update a payment method. These are not actual charges and should disappear or be reversed within a few business days. If a hold remains for longer than a week, contact your bank or ShootProof support with a screenshot of the transaction.

How do I cancel or pause my ShootProof subscription so I stop being charged?

Log into your ShootProof account, go to your Account or Billing/Subscription settings, and follow the prompts to downgrade, pause (if available), or cancel your plan. Cancellations generally stop future renewals, but you keep access until the end of the current billing period. Make sure you save any galleries, photos, or data you need before your account’s access level changes.

How can I request a refund for a ShootProof charge I don’t recognize or no longer want?

ShootProof’s refund policies vary by situation and billing period, but they generally do not provide refunds for partial unused subscription periods once a billing cycle has started. If you believe you were billed in error—such as after you thought you cancelled—contact ShootProof support as soon as possible through help.shootproof.com or the support link in your account, and provide the last four digits of the card, the charge date, and amount for review. Do not initiate a bank dispute until ShootProof has had a chance to investigate, as chargebacks can delay resolution.

I’m a photography client—why does my gallery or print order show as ShootProof on my card?

Many photographers use ShootProof to host galleries and process print or digital download orders, so your payment may be routed through ShootProof’s system or a connected payment processor. Even if you purchased from a specific photographer, the descriptor on your statement can show “ShootProof” or a similar label. Check your email for order confirmations from your photographer or from ShootProof, which usually include line items and totals that match the charge.

How do I contact ShootProof about a billing or account issue?

For billing questions, log into your ShootProof account and use the Help or Support link, where you may find live chat or a contact form depending on your region and plan. You can also search help.shootproof.com for billing and subscription articles and submit a support request from there. When you reach out, include your account email, approximate charge date and amount, and any screenshots of the transaction so support can quickly locate your records.

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