About Sirrom Corporation
Sirrom Corporation (legally Sirrom Corporation (Aust) Pty Ltd) is a privately owned Australian facilities and life support services provider. With more than 50 years of experience, the company delivers integrated village management for remote operations, including accommodation, catering and tavern services, housekeeping and janitorial services, mine-site and village cleaning, commercial laundry, front desk and transport, basic retail, security, and infrastructure maintenance. Its operations are focused on mining, resources and defence projects, supporting workforce villages and camps in challenging and often remote environments within Australia and overseas.
A charge from “Sirrom Corporation Aus Springwood AU” on a card statement is likely related to accommodation and associated services at a workforce village or camp managed by Sirrom, such as room nights, meal plans, canteen or bar (tavern) purchases, laundry services, or small retail items purchased on site. In many cases, the underlying customer is a company (e.g., a mining or contracting firm) and the individual cardholder may be a traveller, contractor or employee booking accommodation, paying incidentals, or settling a group or corporate booking. Some transactions may be processed centrally through their Queensland operations, which can explain why “Springwood” or similar locations appear even if the services were delivered elsewhere.
To verify or resolve questions about a Sirrom Corporation charge, cardholders should start by matching the date and amount with any stay, site visit, or workforce village accommodation and associated receipts. In many camps, receipts and folios are available from the village front desk or emailed at check‑out. For further clarification, customers can contact Sirrom via the contact details on sirromcorp.com or by phoning their Queensland office during business hours, referencing the transaction date, amount, and, if possible, the village or project name. If the charge still cannot be recognized, the cardholder should speak with their employer’s travel or procurement department (if travel was work‑related) and, as a last resort, raise a dispute with their card issuer while the issuer investigates with Sirrom’s acquiring bank.