Slack Technologies

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Slack Technologies is a software company that develops Slack, a cloud-based collaboration and messaging platform for businesses and organizations.

San Francisco, CA
Owned by Salesforce, Inc.

About Slack Technologies

Slack Technologies is the company behind Slack, a cloud-based team collaboration and messaging platform used by businesses, nonprofits, and educational institutions worldwide. The service provides organized channels for communication, direct messaging, file sharing, integrations with other workplace tools, and features like audio/video huddles and workflow automations. Slack is typically used via desktop and mobile apps or a web browser and is sold primarily on a subscription (SaaS) basis.

A charge from “SLACK TECHNOLOGIES” on your card statement usually corresponds to a paid Slack workspace subscription, such as the Pro, Business+, or Enterprise plan, or to add-ons like additional users or upgraded features. The amount often reflects the number of active members in your workspace and the billing frequency (monthly or annual). Charges may also appear after a free trial converts to a paid plan, or when an existing plan renews automatically at the end of the billing period.

If you don’t recognize a Slack charge, first log in to Slack using email addresses you commonly use, then go to your workspace’s billing page (Workspace Name → Settings & administration → Billing) to review invoices, billing history, and the card on file. Workspace Owners and Admins can adjust plans, change the billing contact, or cancel paid subscriptions from that page. For unresolved questions or suspected unauthorized use, gather the charge details (date, amount, last 4 digits of the card) and contact Slack support via their Help Center, and if necessary, notify your card issuer to dispute unfamiliar transactions.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Slack Technologies.

  1. SLACK TECHNOLOGIES 415-805-8989 CA

Frequently Asked Questions

Why did I receive a charge from Slack Technologies on my credit card?

A charge from Slack Technologies typically indicates that a Slack workspace associated with your email or company is on a paid plan (such as Pro or Business+) and has renewed or added billable users. Check your Slack account by signing in and visiting Settings & administration → Billing to see the plan, billing cycle, and recent invoices.

How can I see exactly what my Slack Technologies charge is for?

To view details, log into Slack on desktop, click your workspace name, select Settings & administration → Billing, and then open the Invoices or Billing history section. Each invoice will list the billing period, number of billable members, plan type, and tax, matching the amount that appears on your card statement.

How do I cancel or downgrade my paid Slack workspace to stop future charges?

Only a Workspace Owner or Admin can change billing. In Slack, go to Settings & administration → Billing → Plans, then choose to downgrade to a free plan or change to a lower tier. Confirm the change at the end of the flow; your workspace will remain paid until the current billing period ends, after which new charges will stop.

Can I get a refund for a Slack Technologies charge I didn’t intend to make?

Refunds are handled case by case. If the charge is due to an unintended renewal, unexpected user count, or trial conversion, go to your billing page and review the invoice, then contact Slack Support via slack.com/help with the invoice number and charge details. They can advise on eligibility for a partial or full refund and help adjust your billing going forward.

Why is my Slack bill higher than before?

Slack subscription costs are usually based on the number of billable members and your plan type. Your bill may increase if new team members were added, guests became full members, or your plan changed (for example from monthly to annual or from Pro to Business+). Review the seat breakdown on your latest invoice in the Billing section for specifics.

Does Slack place temporary authorization holds on my card?

In some cases, Slack or its payment processor may place a small temporary authorization hold when you update your payment method or start a trial that requires a card. These holds typically appear as pending charges and automatically drop off within a few days without posting to your final statement.

How do I change the credit card being charged by Slack Technologies?

A Workspace Owner or Billing Owner can update payment details by going to Settings & administration → Billing → Payment methods in Slack. From there, you can add a new card, remove an old one, or update billing contact information so future Slack Technologies charges go to the correct payment method.

What should I do if I don’t have a Slack account but see a Slack Technologies charge?

First, confirm with your employer, colleagues, or any organizations you’re part of that they are not using your card for a workspace subscription. If no one recognizes the charge and you cannot locate any Slack account linked to your email, contact Slack Support via slack.com/help with the charge details, and also notify your card issuer to report and dispute a potentially unauthorized transaction.

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