Slice

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Slice is an online ordering and technology platform that connects customers with thousands of independent pizzerias across the United States, enabling delivery and pickup through its website and mobile app.

New York City, NY
slice.com

About Slice

Slice is a private technology company and online food ordering platform built specifically for independent pizzerias. Founded in 2010 (originally as MyPizza), the company provides a consumer-facing app and website that let customers order delivery or pickup from local pizza shops, while also offering pizzerias digital ordering, marketing, and operations tools. Slice focuses on giving small, neighborhood pizzerias many of the technological advantages that large pizza chains enjoy, without requiring them to give up their independent brand or ownership. ([slice.com](https://slice.com/about-us/?utm_source=openai))

A charge labeled "SLICE" on a card statement is typically related to a pizza order placed through the Slice platform, either in the Slice mobile app or on a Slice-powered ordering site for a local pizzeria. This can include delivery or pickup orders, phone orders processed through Slice’s systems, service fees, taxes, and tips added during checkout. In some cases, the descriptor may not include the individual pizzeria’s name and will instead show only "SLICE" or a similar variation, which can make the charge look unfamiliar.

If you’re unsure about a Slice charge, start by checking your email (including spam/junk folders) for recent pizza order confirmations from Slice or from a local pizzeria that mentioned using Slice for online ordering. You can also open the Slice app or sign into your Slice account online to review recent orders and receipts. For unresolved questions, reach out to Slice customer support through their help channels or the app, providing the date, amount, and last four digits of the card used so they can look up the transaction. If you still do not recognize the charge after contacting Slice, you should then follow up with your bank or card issuer to dispute the transaction and request a new card if necessary.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Slice.

  1. SLICE

Frequently Asked Questions

Why do I see a charge from “SLICE” on my card statement?

A “SLICE” charge usually means you placed a delivery or pickup order from a local pizzeria using the Slice app or a Slice-powered website. The descriptor sometimes shows only the Slice name rather than the individual pizzeria, especially for online or in-app orders.

What types of purchases can result in a Slice charge and what amounts are typical?

Slice charges typically cover the food total from the pizzeria, taxes, any delivery or service fees, and any tip you added at checkout. Common amounts match the price of a full pizza order (often $20–$60 in the U.S.), but can be lower for a single pizza or higher for large group orders.

How can I confirm which pizza order a specific Slice charge is for?

Log into the Slice app or your account on slice.com and check your order history for the date and amount that match the charge. You can also search your email for order confirmations from Slice or from your local pizzeria mentioning Slice as the ordering partner; these receipts list the exact items and totals tied to the charge.

Can Slice place temporary authorization holds on my card?

In some cases, you may see a pending or temporary authorization from Slice when you submit an order. This is used to verify your payment method. If the order is canceled or fails, the authorization should automatically drop off within a few business days, depending on your bank’s policies.

How do I get help or request a refund for a Slice order I’m unhappy with?

Open the Slice app or visit slice.com and go to your recent orders, then use the support or help option for that specific order to report issues like missing items, late delivery, or quality concerns. You can also contact Slice customer support via the app or their help center, providing photos and details so they can coordinate with the pizzeria and determine if a refund, credit, or redelivery is appropriate.

How can I prevent future Slice charges or avoid accidental orders?

If you no longer want to order through Slice, avoid saving payment details on shared devices and ensure you’re logged out of the app or website where needed. You can also remove stored cards in your Slice account settings. For unauthorized orders, contact Slice support immediately and then follow up with your bank to block or replace the card.

Why doesn’t my bank statement show the name of the local pizzeria, only “SLICE”?

Because Slice processes the online payment on behalf of the pizzeria, the merchant descriptor sometimes reflects Slice as the billing entity rather than the individual shop. The underlying order, however, is tied to a specific restaurant, which you can identify by reviewing your Slice order history or email receipts.

How do I contact Slice if I don’t have the app installed anymore?

You can reinstall the Slice app and sign in with the same email or phone number used for your orders to access your history, or go to slice.com and use the account sign-in and help options there. If you still can’t access your account, use the support or contact links on slice.com to submit a request including your name, card’s last four digits, the charge amount, and transaction date so they can locate the order.

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