Question 1

What types of purchases usually result in a Slice of Plenty charge on my card?

Accepted Answer

Most Slice of Plenty charges come from dining at the restaurant and bar—such as paying for wood‑fired pizzas, meals, and drinks—or from food and beverage purchases while using the golf driving range facilities. Charges can also relate to group bookings, functions, or gift card purchases made through the venue.

Question 2

Does Slice of Plenty run tabs or split bills that could affect how the charge appears?

Accepted Answer

Yes. If you keep a bar or table tab, the final total may be charged in a single transaction at the end of your visit, and split bills can result in multiple transactions on different cards for the same date. This can make statement entries look different from what you expect, so compare the total on your receipt with the bank record.

Question 3

How can I confirm what was included in my Slice of Plenty transaction?

Accepted Answer

Check your printed receipt or any email/text confirmation you received at the time of payment and match it to the date and amount shown on your card statement. If you no longer have the receipt, contact Slice of Plenty directly via the phone or email listed on sliceofplenty.com.au with the transaction date, last four digits of your card, and amount so they can look up the bill in their POS system.

Question 4

Does Slice of Plenty place temporary holds or pre‑authorizations on cards?

Accepted Answer

For most casual dining visits, Slice of Plenty will only process the final bill amount. However, for some larger group bookings or events, they may take a deposit or card guarantee in advance. In those cases you might see an initial charge or hold followed by a final charge when the event occurs; any unused pre‑authorization should drop off automatically after your bank’s hold period.

Question 5

Can I get a refund or adjustment if I was charged incorrectly by Slice of Plenty?

Accepted Answer

If you believe you were overcharged or billed twice, contact Slice of Plenty as soon as possible with details of the transaction and any supporting receipts. The venue can review the bill, correct any mistakes, and, where appropriate, process a refund or adjustment back to your card. If you cannot resolve it with the restaurant, follow up with your bank to lodge a formal dispute.

Question 6

How do I contact Slice of Plenty about a billing question or disputed charge?

Accepted Answer

Go to sliceofplenty.com.au and use the listed phone number or enquiries email address to reach the team. When you contact them, include the date and approximate time of your visit, the amount charged, and the last four digits of your card so staff can quickly locate the transaction in their system.

Question 7

Could a Slice of Plenty charge be linked to a group booking or function I attended?

Accepted Answer

Yes. For functions, group bookings, or events at Plenty View Golf Park, the catering and bar spend may be processed through Slice of Plenty’s restaurant terminals. In some cases the organizer’s card is charged in full and then reimbursed by guests, so you may see a higher‑than‑usual single charge if you were the person settling the overall bill.

Question 8

Why does the statement description show “SLICEOFPLENTY B0431 PLENTY AUS” instead of just Slice of Plenty?

Accepted Answer

Card statements often include internal terminal or store identifiers (such as “B0431”) and the suburb/country after the merchant name. “SLICEOFPLENTY B0431 PLENTY AUS” is simply your bank’s way of identifying a transaction processed at Slice of Plenty’s payment terminal in Plenty, Victoria, Australia.

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