Slido s.r.o.

Software96% confidence

Slido is a web-based audience interaction platform that enables live Q&A, polls, quizzes, and surveys for meetings, conferences, and online events.

Bratislava, Slovakia
slido.com
Owned by Cisco Systems, Inc.

About Slido s.r.o.

Slido s.r.o. is a technology company that provides an audience interaction and engagement platform used in meetings, webinars, classes, and large conferences. Its tools allow organizers to collect live questions from participants, run polls and quizzes, and gather feedback in real time, either in-person or virtually. Slido integrates with popular presentation and collaboration tools such as PowerPoint, Google Slides, and Webex, making it widely used by businesses, educational institutions, and event organizers.

A charge from Slido on your card statement typically relates to a subscription or one-time purchase of their event or business plans. Customers may be billed for monthly or annual access to Slido’s services, or for specific event licenses tied to a conference, webinar, or corporate meeting. In some cases, you might see the merchant descriptor including references like “SLIDO SRO BRATISLAVA SK” or a contact name or event identifier if the purchase was made for a particular event or team account.

If you have questions about a Slido charge, first check your email for invoices or order confirmations from Slido, as well as any company or event accounts you manage that might use the service. You can log into your Slido account at slido.com to review your subscription, billing history, and payment methods. For further help or to dispute or clarify a charge, contact Slido support through their Help Center, where you can submit a request or use available support channels; be ready to provide the last four digits of the card, the charge date, and the exact amount so they can locate the payment quickly.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Slido s.r.o..

  1. SLIDO SRO BRATISLAVA SK JOHN HEIDENREICH-21015-P4WCDWRE 00421915998430 SLI.DO S.R.O. BRATISLAVA SK

Frequently Asked Questions

Why was I charged by Slido when I already use Webex through my company?

Slido offers separate paid plans in addition to its integration with Webex. If you signed up directly on slido.com for a standalone plan (for example, for an event or team workspace), you may receive a separate charge from Slido even if your company also uses Webex. Check your Slido billing page and any personal or team accounts you manage to see which plan is active.

What are the typical amounts for Slido charges on my card statement?

Common Slido charges correspond to monthly or annual subscription plans, often appearing as round amounts in major currencies (e.g., monthly or yearly license fees for event or corporate plans). The exact amounts depend on the plan and region. You can see your current plan and price by logging into slido.com, going to your profile, and opening the Billing or Plan section.

How do I cancel or change my Slido subscription so I’m not billed again?

Log into your account at slido.com, go to your profile or Organization settings, and open the Billing or Subscription section. From there you can downgrade, change billing frequency, or cancel auto-renewal. After cancellation, your plan usually remains active until the end of the current billing period, so you won’t lose immediate access.

How can I request a refund for a Slido charge I don’t recognize or no longer need?

If you believe you were charged in error or renewed unintentionally, contact Slido support through their Help Center on slido.com, including the email tied to the account, the charge date, currency, and exact amount. Slido reviews refund requests case by case, especially for recent renewals or accidental purchases; they may not always be able to refund past periods that have already been used.

Why do I see a Slido charge under a person’s name or event name on my statement?

For some purchases, particularly event-based licenses or corporate cards, the descriptor may include an organizer’s name or an internal reference (such as an event code or contact) along with “Slido” or “SLIDO SRO BRATISLAVA SK.” This still refers to a Slido event or subscription linked to that person or project. Check with your event or team organizer or your company’s finance/IT team if the name looks familiar.

Does Slido place temporary authorization holds on my card?

When you add or update a payment card, Slido’s payment processor may place a small temporary authorization to verify the card, which can appear as a pending charge. These authorizations are automatically reversed and should disappear from your statement within a few business days without actually capturing funds.

How can I get a copy of my invoice or receipt for a Slido payment?

Sign in to slido.com using the email address that was billed, navigate to the Billing or Invoices section of your account, and you can download past invoices or receipts in PDF format. If you can’t access the account, contact Slido support with proof of the transaction so they can help locate and resend the invoice.

What should I do if I don’t recognize a Slido charge at all?

First, search your email accounts for messages from Slido or slido.com, and check with colleagues or event organizers who may have used your card for a meeting or conference. If no one recognizes the payment, contact Slido support with the transaction details to confirm whether the charge is associated with any account. If it still appears unauthorized, follow up with your card issuer to dispute the charge and secure your card information.

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