Slot Me In

Home & Garden90% confidence

Slot Me In is an Australian manufacturer and retailer of fire pits, open fireplace inserts, chimineas, smokers, rocket stoves, cookware, and outdoor lifestyle products made from Australian steel.

Rosebud, Victoria, Australia
slotmein.com.au

About Slot Me In

Slot Me In is an Australian family-owned business that designs and manufactures a wide range of fire pits, open fireplace steel box inserts, chimineas, smokers, rocket stoves, cooking accessories, and related outdoor lifestyle products. Founded in 1977, the company is known for inventing THE WEDGE FIRE PIT™, a flat-pack steel fire pit and camp cooker that assembles without tools and has become a signature product in their range. Their products are built from 100% Australian steel and materials, with an emphasis on durability, heat retention, and multi-purpose use for both ambience and cooking in backyards, campsites, wineries, pubs, restaurants, and other venues. ([slotmein.com.au](https://www.slotmein.com.au/2019/05/slot-me-in-900-open-fireplace-steel-fire-box-insert/?utm_source=openai))

A charge from Slot Me In on a card statement typically relates to the purchase of one of their products through their website or over the phone, such as a fire pit, fireplace insert, fire screens, grills, or accessories, or potentially custom fabrication work. Customers across Australia can order online, and items are shipped nationwide via carriers like Australia Post and freight partners, so the transaction may be processed as an e-commerce or mail/phone order purchase originating from their base in Victoria. Larger-ticket purchases such as custom fireplace inserts or multiple accessories may result in higher charge amounts, and in some cases you might see partial payments or split invoices for bespoke projects. ([slotmein.com.au](https://www.slotmein.com.au/about/?utm_source=openai))

If you’re unsure about a Slot Me In charge, start by checking your email for order confirmations from slotmein.com.au and reviewing recent online or phone orders for fire pits, fireplaces, or related accessories. You can verify the charge by matching the date and amount with your invoice or receipt; if needed, contact Slot Me In directly using the phone number or contact form listed on their website, referencing your order number or the last four digits of your card. Because they are a small, owner-operated business, they typically resolve issues by direct communication—such as clarifying custom orders, shipping fees, or correcting any billing errors—so reaching out with detailed transaction information is the quickest way to resolve questions about a charge. ([cylex-australia.com](https://www.cylex-australia.com/company/slot-me-in-24074747.html?utm_source=openai))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Slot Me In.

  1. SLOT ME IN

Frequently Asked Questions

Why do I see a charge from Slot Me In on my card statement?

A Slot Me In charge usually corresponds to a purchase of a fire pit, open fireplace insert, fire screen, grill, cookware, or other outdoor lifestyle product made through their website or over the phone. Review recent orders placed at slotmein.com.au and compare the order total with the transaction amount on your statement.

Does Slot Me In offer subscriptions or recurring charges?

Slot Me In primarily sells physical products such as fire pits and fireplace inserts and does not operate on a subscription model. Most charges are one-time purchases; if you see multiple charges, they may relate to separate orders, staged payments for a custom job, or split shipping and product invoices.

How can I contact Slot Me In about a billing or order issue?

You can contact Slot Me In using the phone numbers and email address listed on their website’s contact or business listing pages, or via the contact form on slotmein.com.au. Have your order confirmation email, invoice number, and the exact transaction amount and date ready so they can quickly locate your purchase. ([cylex-australia.com](https://www.cylex-australia.com/company/slot-me-in-24074747.html?utm_source=openai))

I don’t recognize a Slot Me In charge—how can I verify it’s legitimate?

First, ask anyone in your household if they ordered a fire pit, fireplace accessory, or outdoor cooking gear recently, and search your email (including spam) for order confirmations from slotmein.com.au. If you still don’t recognize the transaction, contact Slot Me In with the date and amount; if they cannot locate an order tied to your details, follow up with your card issuer to dispute the charge if necessary.

Can Slot Me In provide a copy of my invoice or receipt for a past purchase?

Yes. If you need a copy of your invoice—for example, for warranty, tax, or dispute purposes—reach out to Slot Me In with your name, approximate purchase date, shipping address, and last four digits of the card used. They can usually re-send the original invoice or generate a tax invoice via email from their order records.

Why is my Slot Me In charge amount higher than the product price I saw online?

The final transaction amount may include GST, shipping or freight charges (especially for heavy items like steel fireplace inserts), and any optional accessories or custom modifications you added at checkout or by phone. Check the detailed line items on your invoice or order confirmation to see a breakdown of product, tax, and shipping costs.

How do I change or cancel an order I placed with Slot Me In?

Because many Slot Me In products are built to order, you should contact them as soon as possible if you need to change or cancel an order. If production or shipping has not yet begun, they may be able to modify or cancel the order; once manufacturing or dispatch is underway, changes might be limited or incur fees, depending on how custom the item is.

Does Slot Me In place temporary authorization holds on my card?

For online purchases, your bank or card network may show a temporary authorization when you submit payment at slotmein.com.au. This usually converts to a final charge once the order is processed. If you see both a pending and a posted amount, the pending hold should drop off automatically within a few days according to your bank’s policies.

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