Smart Group Enterprise

Other65% confidence

Smart Group Enterprise appears to be a small Indian business based in Guwahati, Assam, operating at least one service unit called Smart Tank Cleaning that provides water tank cleaning and related personal services.

Guwahati, Assam, India

About Smart Group Enterprise

Smart Group Enterprise is a small local business based in Guwahati, Assam, India, which operates at least one service unit called “Smart Tank Cleaning.” Local business directories list Smart Tank Cleaning as a unit of Smart Group Enterprise located near Nilakantha Apartment in the Hatigaon / Six Mile–Khanapara area of Guwahati, where it provides professional water tank cleaning and related household maintenance services for homes, apartments, housing societies, and small commercial buildings.([bharatibiz.com](https://www.bharatibiz.com/en/purv-flexipack-pvt-ltd-098649-83436?utm_source=openai)) Their focus is typically on hygienic cleaning of overhead and underground water tanks, sediment removal, and disinfection to help households maintain safe, clean water.

A “SMART GROUP ENTERPRISE” or “SMART TANK CLEANING” charge may appear on your bank or card statement when you have booked a water tank cleaning or similar on-site service and paid by debit card, credit card, UPI, or another digital payment method rather than in cash. Because this is usually a one-time service, most customers will see a single charge that corresponds to the agreed service fee, sometimes including travel or extra cleaning for unusually dirty tanks. In some cases, the charge may be processed a little before or after the actual visit date (for example, an advance token amount or a final amount captured after completion), and the descriptor may vary slightly depending on the payment gateway or bank.

If you are unsure about a Smart Group Enterprise charge, first compare the date and amount with any recent water tank cleaning or similar home services at your address, and check SMS, WhatsApp, UPI, or email confirmations from your cleaner for matching totals or transaction IDs. To get details or a copy of the bill, locate “Smart Tank Cleaning – A Unit of Smart Group Enterprise” via Google Maps or Indian business directories for Guwahati and use the listed phone number to call or message them during local business hours, providing your name, address, and payment date so they can trace the transaction. If you still cannot verify the charge, contact your bank or card issuer, ask for the full merchant descriptor and UPI/payment reference, and file a dispute or chargeback if the business cannot confirm you as a customer.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Smart Group Enterprise.

  1. SMART GROUP ENTERPRISE\3RD FLOOR 14 CENT

Frequently Asked Questions

Why do I see a charge from Smart Group Enterprise or Smart Tank Cleaning on my statement?

This charge usually appears when you have booked a water tank cleaning or related on-site service in Guwahati and paid via card, UPI, or another digital method instead of cash. The statement descriptor may show as “SMART GROUP ENTERPRISE,” “SMART TANK CLEANING,” or a similar variation depending on your bank or the payment gateway used.

Is Smart Group Enterprise a subscription service or a one-time charge?

Smart Group Enterprise, through its Smart Tank Cleaning unit, typically provides one-time, on-demand services such as water tank cleaning and disinfection. They do not generally operate on monthly subscription plans; instead, you are charged per visit, based on the number, size, and condition of the tanks cleaned. If you see more than one charge, it may correspond to multiple visits or separate bookings for different dates or locations.

What amounts are typical for Smart Group Enterprise / Smart Tank Cleaning charges?

Because pricing is usually quoted locally and depends on factors like tank size, accessibility, and level of dirt, the exact amount can vary from household to household. You will normally see a single service fee that matches the price you were quoted at the time of booking or just before work started, possibly with an additional charge if you requested extra tanks or deep cleaning. To confirm the exact agreed rate, check any written estimate, WhatsApp/SMS message, or handwritten receipt you received from the technician.

Can I cancel or reschedule a Smart Tank Cleaning booking, and will I still be charged?

Cancellations and rescheduling are handled directly by the service provider and are usually flexible if you contact them ahead of the visit time. If you have paid an advance online, they may either adjust it against a new date or decide whether to refund it depending on how close to the appointment you cancel and whether their team has already been dispatched. Always call the number listed for Smart Tank Cleaning in Guwahati as soon as your plans change and note down any confirmation of cancellation or new date they give you.

How do I request a refund or dispute the amount charged by Smart Group Enterprise?

Start by contacting Smart Tank Cleaning / Smart Group Enterprise via the phone number or messaging contact listed in local directories, and provide your payment reference, date, and the amount you were expecting to pay. Ask them to review the job card or invoice; if they agree that you were overcharged or charged in error, they can initiate a reversal or send funds back through the same payment method (for example, UPI refund or bank transfer). If you cannot reach them or they decline a refund and you genuinely did not authorize the payment, contact your bank or card issuer to raise a dispute or chargeback with full details.

Why is my Smart Tank Cleaning payment still showing as ‘pending’ or ‘authorization’ on my card?

Some payment gateways place a temporary authorization hold when the technician initiates a card payment, and the final amount is captured only after the transaction is completed. During this period, your statement may show a ‘pending’ or ‘authorized’ Smart Group Enterprise charge that later changes to a posted transaction or disappears if it did not go through. If a pending hold remains for more than a few business days, contact your bank first to confirm its status, then reach out to the business if it appears you were charged twice.

How can I get an invoice or receipt for my Smart Tank Cleaning service?

Many local service providers in Guwahati issue either a handwritten bill, a stamped receipt, or a digital confirmation via SMS or WhatsApp when you pay. If you did not receive one at the time of service, note the service date, address, and the name of the technician, then call the Smart Tank Cleaning number listed online and request a copy of your bill. They can usually share a photo or PDF of the invoice that you can keep for your records or submit to your housing society if needed.

What if I don’t recognize any water tank cleaning service but still see a Smart Group Enterprise charge?

First check with family members, roommates, or your housing society to see if anyone arranged for tank or water system cleaning and used a shared card or account. If no one recognizes the service and you live outside Guwahati, it is possible the charge is mis-attributed or fraudulent; in that case, contact your bank or card issuer immediately, ask for the full merchant details (including location and transaction ID), and request that they block your card and start a dispute if appropriate. You can also try calling the business using contact details from local directories to verify whether they have any booking in your name or with your phone number.

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