Smartek Life

Software60% confidence

Smartek Life is a Brazilian smart‑home automation company that provides hardware and an app platform to control lighting, climate, audio and other connected devices in the home.

Goiânia, Goiás, Brazil
smarteklife.com

About Smartek Life

Smartek Life is a smart‑home automation brand operated by SMTK LIFE LTDA, a company based in Goiânia, Brazil. The business offers a connected ecosystem of home‑automation hardware (controllers, dimmers, relays and audio interfaces) and the Smartek Life mobile app, available on both iOS and Android, which lets users manage lighting, climate, curtains, audio zones and pre‑set scenes from their phone or tablet. Their platform focuses on high‑end, whole‑home automation with an emphasis on reliability and local‑network performance rather than relying solely on the cloud.

A charge with a descriptor similar to “*mc smarteclife” is likely related to the purchase, installation, or ongoing use of Smartek Life automation products or services, possibly processed as an online or card‑present transaction with a variation of the name "Smartek Life." This could include buying hardware from an authorized Smartek Life dealer, paying for configuration or integration work tied to the Smartek Life platform, or settling an invoice connected to a home‑automation project where the Smartek Life system is used as the control layer.

To verify the charge, the cardholder should first check recent invoices, contracts, or emails from their home‑automation installer or integrator, as Smartek Life systems are often sold and configured via partners. Reviewing app store receipts and any onboarding emails from Smartek Life can also help confirm the relationship. If uncertainty remains, the customer can contact Smartek Life or the installer directly using the contact details on smarteklife.com, and, if the charge still cannot be recognized, reach out to their card issuer to dispute or block the transaction. Keeping documentation for any smart‑home installation (quotes, contracts, and invoices) will make resolving billing questions much easier.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Smartek Life.

  1. *mc smarteclife
  2. Alt*mc smarteclife

Frequently Asked Questions

Why do I see a charge from Smartek Life (or a similar descriptor like “*mc smarteclife”) on my card?

This charge likely relates to a purchase or service connected to a Smartek Life smart‑home installation—such as controllers, dimmers, or configuration work provided by an installer who uses the Smartek Life platform. Review your recent smart‑home or renovation invoices to see if Smartek Life is listed as the technology provider.

Does Smartek Life bill me directly, or through my installer/integrator?

In many projects, hardware and setup are billed by a local installer or integrator, but the payment processor may pass through the underlying brand name, resulting in a descriptor that mentions Smartek Life. Check your contract or invoice; if it names Smartek Life equipment, that likely explains the card entry.

Could this Smartek Life charge be a subscription or recurring fee?

Smartek Life primarily provides hardware and a control app, so most charges will be one‑time purchases or project‑based payments rather than pure app subscriptions. However, if an installer bundles maintenance or remote‑management services, those fees might recur and still reference Smartek Life equipment or platform on your statement.

How can I confirm exactly what I paid Smartek Life for?

Start by checking invoices from your smart‑home installer, receipts from recent home‑automation purchases, and any email confirmations mentioning Smartek Life. If you still have questions, contact the installer who set up your system or reach out through the contact options listed on smarteklife.com with the date and amount of the charge so they can help trace it.

How do I request a refund for a Smartek Life–related charge?

Refunds are usually handled by the party that processed your payment. If you paid an installer or retailer who uses Smartek Life products, contact that company first, provide your receipt and the transaction details, and ask about their refund policy. If you believe the charge is fraudulent and the merchant cannot help, contact your card issuer to open a dispute.

Can Smartek Life place small temporary authorization holds on my card?

If you paid online or through a payment link, the processor may place a small authorization hold to verify your card before the final charge posts. These holds typically drop off automatically within a few days and may appear under a similar descriptor to the final transaction.

How can I contact Smartek Life or get support for my smart‑home system?

For platform‑level questions, use the support contact details provided in the Smartek Life app or on smarteklife.com. For billing or installation issues, your first point of contact is usually the installer or retailer who sold and configured your Smartek Life hardware, as they will have your project and payment records.

What should I do if I don’t recognize any purchases related to Smartek Life?

Confirm with household members, your installer, and any recent renovation vendors whether they used Smartek Life as part of a project. If no one recognizes the transaction and you cannot match it to an invoice, immediately contact your card issuer to report the charge as unrecognized and ask about blocking or replacing the card.

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