About Socioboard
Socioboard is a social media management and marketing platform based in Mumbai, Maharashtra, India. It is best known for its open‑source core software, which allows businesses, agencies, and developers to manage multiple social media accounts, schedule and queue posts, track engagement, collaborate with team members, and analyze performance metrics across networks. In addition to the open‑source edition that you can self‑host, Socioboard also offers cloud‑hosted plans and premium add‑ons aimed at agencies, brands, and marketers who need advanced workflows, reporting, and automation without managing their own servers.
A Socioboard charge may appear on your bank or card statement when you sign up for one of their paid cloud subscriptions, upgrade to a higher plan, purchase additional user seats or social profiles, or pay for premium modules or white‑label features. Charges are typically billed on a recurring basis (monthly or annually) until you cancel, and you may see a separate line item if you switch tiers partway through a cycle or add new services. In some cases you might also see a small temporary authorization hold when you first add or update a payment method or start a free trial that converts to a paid plan if not cancelled before the trial ends.
If you’re unsure about a Socioboard charge, start by logging into your Socioboard account and checking the billing or subscription section for your active plan, invoices, and payment history. Look for confirmation emails or invoices that match the date and amount on your statement, and confirm whether any colleagues or team members with access to your company card may have started a subscription. If you still can’t identify the charge, contact Socioboard via the support or contact page on socioboard.com, providing the last 4 digits of the charged card, the exact amount, and the transaction date (but never your full card number) so they can locate the transaction, clarify what it’s for, and help with cancellations or refunds where applicable.