Sonic Drive-In

Fast Food95% confidence

Sonic Drive-In is a U.S.-based fast food chain known for its drive-in format, burgers, hot dogs, and a large variety of drinks and frozen treats.

Oklahoma City, OK
Owned by Inspire Brands

About Sonic Drive-In

Sonic Drive-In is a major American fast food chain that operates primarily as a drive-in restaurant, where customers typically order from their cars and have food delivered by carhops. The menu features burgers, hot dogs, chicken sandwiches, breakfast items, and sides, along with an extensive selection of flavored soft drinks, slushes, milkshakes, and ice cream-based desserts. Many locations also offer limited-time specials and combo meals.

A charge labeled “Sonic Restaurants,” “Sonic Drive-In,” or similar on your card statement usually comes from an in-person food purchase at one of their locations, either paid at the stall, drive-thru, or inside counter. It may reflect a single meal, multiple combo orders, or a family order, and can sometimes appear with a city/state or store number. In some cases, you might see a small pending amount that later adjusts to the final total including tax and any tip.

If you have questions about a Sonic charge, start by checking your receipts or any email confirmations if you used a digital wallet. Compare the transaction date, location, and amount with when and where you last visited a Sonic. To resolve disputes or incorrect charges, contact the specific Sonic location (phone number is usually on the receipt or can be found via the location finder on their website) and, if needed, follow up with your card issuer for formal dispute options. Keeping receipts and noting the store location can speed up resolution of any billing issues.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Sonic Drive-In.

  1. Sonic Restaurants

Frequently Asked Questions

Why does my bank statement show a charge from “Sonic Restaurants” instead of “Sonic Drive-In”?

Many Sonic locations use merchant descriptors like “Sonic Restaurants” or similar wording for their payment terminals. This refers to the same Sonic Drive-In brand and simply reflects how the store’s merchant account is registered with the processor.

What are typical charge amounts I might see from Sonic Drive-In?

Common Sonic charges range from a few dollars for drinks or snacks to larger amounts for combo meals or family orders. You may also see odd-cent totals due to sales tax and any tip you added at the time of payment.

Can Sonic Drive-In place a temporary hold on my card?

Some locations or payment processors may show a small temporary authorization (often a round number) when you insert or tap your card; this will later be adjusted to the actual purchase total. Authorization holds typically drop off within a few business days if they do not match the final settled charge.

How can I get a copy of my receipt for a Sonic charge?

To get a copy of a receipt, contact the specific Sonic location where you made the purchase, provide the transaction date, approximate time, and last four digits of your card, and they may be able to reprint or confirm the transaction. You can find store contact details using the location finder on sonicdrivein.com.

How do I resolve an incorrect or duplicate charge from Sonic Drive-In?

First, call or visit the Sonic location that processed the charge and explain the issue with your receipt or bank statement details. If the store cannot correct or refund the error, contact your bank or card issuer to file a dispute, providing any documentation you have from the visit.

Does Sonic offer mobile or online ordering that might show as a card-not-present charge?

Many Sonic locations support mobile ordering through the Sonic app or website, and those transactions may appear as e-commerce or card-not-present charges but will still reference Sonic or Sonic Restaurants. Check your app order history to match the date and amount of the charge.

Can I get a refund from Sonic if my order was incorrect or unsatisfactory?

Refunds are handled at the store level. If your order was incorrect, missing items, or unsatisfactory, contact the Sonic location where you ordered as soon as possible. Management may offer a refund, replacement, or credit at their discretion based on store policies.

How can I contact Sonic customer service if the store cannot help with my charge issue?

If the individual location cannot resolve your concern, you can reach Sonic corporate guest services through the contact form on sonicdrivein.com or via the support/contact information listed there, providing details of the store, date, amount, and a description of the billing issue.

This merchant is in the Fast Food category

Browse all

Compare Sonic Drive-In

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you