Spark Hire

Software98% confidence

Spark Hire is a software company that provides a video interviewing platform for businesses and staffing firms to streamline and manage their hiring processes.

Northbrook, IL
sparkhire.com

About Spark Hire

Spark Hire is a video interviewing software platform used by in‑house recruiting teams, HR departments, and staffing firms to streamline the hiring process. Companies use Spark Hire to create one-way (asynchronous) video interviews, conduct live video interviews, collaborate with hiring managers, and integrate candidate video into their ATS and recruiting workflows. The company is based in Northbrook, IL, and serves organizations of all sizes across many industries through cloud-based, subscription software available worldwide via sparkhire.com.

A Spark Hire charge usually appears on a bank or card statement when a business pays for a subscription to its video interviewing platform or purchases add-on services. Common scenarios include recurring monthly or annual subscription fees, upgrades to higher usage tiers, additional user licenses, or renewals after a trial period. You might also see a temporary authorization when a card is first added or updated, or a prorated amount if your organization changed plans mid-cycle.

To verify or resolve questions about a Spark Hire charge, first check with your HR, recruiting, or accounting team to see if your organization has a Spark Hire account or recently trialed video interviewing tools. Look for an email receipt from Spark Hire sent to the billing contact on file, or log into your company’s Spark Hire admin account and review the Billing or Subscription section. If you still have questions, visit sparkhire.com and use the Support or Contact links, or email their support team with the last 4 digits of the card, the charge date, amount, and your company name so they can locate the transaction and explain or adjust the billing if needed.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Spark Hire.

  1. SPARK HIRE NORTHBROOK IL

Frequently Asked Questions

Why did I see a recurring charge from Spark Hire on my card?

Spark Hire operates primarily on a subscription model, so most charges are for monthly or annual plans tied to a company’s video interviewing account. If your organization signed up for ongoing use, your card may be the designated billing method and will be charged automatically at the start of each billing period. Check with your HR or recruiting team, or log into your Spark Hire admin account and look under Billing/Subscription to confirm the next renewal date and plan details.

What are typical Spark Hire subscription amounts and plans?

Spark Hire offers tiered subscription plans that vary by number of users, interview volume, and included features such as live interviews, branding, and integrations. As of recent offerings, many self-service plans are billed either monthly or annually and are priced in the low hundreds of dollars per month for smaller teams, with higher tiers and enterprise plans negotiated directly with sales. Your exact rate and billing frequency can be viewed on your invoice or in the Billing section of your Spark Hire admin portal.

How can I cancel or stop future Spark Hire charges?

If you’re an account owner or admin, log into your Spark Hire account and go to the Billing or Subscription area to manage, downgrade, or cancel your plan. Most subscriptions continue through the end of the current billing cycle, meaning you won’t receive a partial refund for unused time but will not be renewed for the next period. If you don’t see cancellation options, contact Spark Hire support or your account representative and request written confirmation that auto-renew has been disabled.

Why was I charged by Spark Hire after a free trial or demo?

If your organization started on a trial or promotional period, Spark Hire may have required a payment method to ensure continuous service after the trial ends. When the trial period expires, the account typically converts to a paid subscription unless it is cancelled before the renewal date. Review your original trial confirmation email for the end date and terms, and check your account’s Billing section to see when the first paid invoice was generated.

What should I do if I don’t recognize a Spark Hire charge or think it’s unauthorized?

First, confirm internally whether anyone in your company’s HR, recruiting, or staffing function signed up for Spark Hire or a video interviewing tool—many unrecognized charges turn out to be legitimate business subscriptions. If no one recognizes the service, contact Spark Hire directly through their website support form or email support, providing the transaction date, amount, and the name on the card so they can investigate. You can also ask them to cancel any associated account and, if appropriate, request a refund while you coordinate with your bank or card issuer about possible fraud.

Does Spark Hire place temporary authorizations or small test charges?

Spark Hire may place a small temporary authorization on your card when you first add or update a payment method to verify that the card is valid. These are not actual charges and usually appear as pending for a short period before dropping off automatically. If a small amount remains posted longer than a few business days, contact Spark Hire support with a screenshot of the transaction so they can confirm whether it’s an authorization or a billable charge.

How can I get a copy of my Spark Hire invoice or request a refund for a charge?

Account admins can typically download invoices and payment history from the Billing or Invoices section of the Spark Hire dashboard, which will show dates, plan type, and amounts charged. If you believe you were billed incorrectly—for example, charged after cancelling or renewed on the wrong plan—contact Spark Hire support with the invoice number and details of the issue. Refunds are reviewed on a case-by-case basis according to their billing and cancellation policies, so reach out as soon as you notice a problem to maximize your options.

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