Spirit Airlines

Airlines96% confidence

Spirit Airlines is a U.S.-based ultra low-cost airline offering no-frills air travel across the United States, Latin America, and the Caribbean.

Miramar, Florida, United States
Owned by Spirit Airlines, Inc.

About Spirit Airlines

Spirit Airlines is an ultra low-cost carrier headquartered in Florida that focuses on budget-friendly flights across the United States, Latin America, and the Caribbean. The airline’s model is to offer a low base fare and then charge separately for extras such as checked bags, carry-on bags, seat selection, and onboard refreshments. This structure allows travelers to pay primarily for the core service of getting from point A to point B and then add only the options they value.

A charge from Spirit Airlines on your card statement typically relates to an airfare purchase, baggage fees, seat selection, travel insurance add-ons, or onboard purchases like food, beverages, or Wi-Fi (where available). You may also see multiple charges if you modified an existing reservation, added bags later, or paid change or cancellation fees. In some cases, you might see a temporary authorization hold when a booking is initiated, which is later finalized or reversed depending on whether the purchase is completed.

If you have questions about a Spirit Airlines charge, the best first step is to log into your account at spirit.com and review your upcoming trips, past trips, and receipts in the “My Trips” section using your confirmation code and last name. Receipts for extras like baggage or seat fees can often be resent from your booking details. If something still doesn’t look right, you can contact Spirit via their customer support options listed on their website (chat, social channels, or phone, where available) with your confirmation code and the exact charge amount and date. For disputed charges, your bank may also request a copy of your itinerary and any cancellation or change confirmations.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Spirit Airlines.

  1. HOU New York NK $105
  2. Spirit Airlines by PG

Frequently Asked Questions

Why did Spirit Airlines charge me more than the advertised fare?

Spirit Airlines uses an ultra low-cost model where the base fare covers only transportation, and many services—such as carry-on and checked bags, seat selection, and priority boarding—are extra. If your total is higher than the advertised fare, review your booking confirmation and receipt on spirit.com to see added services and applicable taxes or fees.

What types of Spirit Airlines charges can appear on my card statement?

You may see charges for base airfare, government taxes and fees, baggage (carry-on or checked), seat selection, trip flexibility options, change or cancellation fees, and onboard purchases like snacks or drinks. Modifications to an existing booking can generate additional line items or adjustments.

How can I get a receipt or invoice for my Spirit Airlines charge?

Go to spirit.com, select “My Trips,” and enter your confirmation code and last name. From there, you can view your itinerary and download or email an itemized receipt that shows the base fare, taxes, and any optional services such as baggage or seat fees.

How do I change or cancel a Spirit Airlines reservation to stop future charges?

To change or cancel a reservation, log into your Spirit account or use the “My Trips” section on spirit.com with your confirmation code. You can modify or cancel your trip there; any applicable change or cancellation fees and fare differences will be shown before you confirm. If you purchased certain flexibility options, those may reduce or waive some fees.

How can I request a refund for a Spirit Airlines flight or fee?

Refund eligibility depends on the fare type, timing, and reason for the request. Visit spirit.com and go to the Help/Support section to review Spirit’s refund and credit policies, then submit an online request or contact customer support. Be prepared with your confirmation code, passenger name, and details about the charge and circumstances (such as schedule changes or cancellations).

Why do I see a pending or temporary Spirit Airlines charge that later changes?

When you attempt a booking, Spirit may place an authorization hold on your card for the estimated amount. If the purchase is not completed or is modified, the final captured amount may differ, and the original hold will typically fall off within a few business days, depending on your bank’s policies.

Can Spirit Airlines charges appear under a slightly different descriptor or with extra text like “by PG”?

Yes. Depending on the payment processor or booking channel, your statement descriptor may include additional text or codes, but it will still reference Spirit Airlines in some form. If you booked through a third-party site, the descriptor may also include that partner’s or processor’s tag. Cross-check the date and amount with your email confirmation from Spirit or the travel agency.

How do I contact Spirit Airlines about an unexpected charge on my account?

Visit spirit.com and navigate to the Help/Contact section, where you’ll find options such as chat, social media messaging, and other support channels. Provide your full name, booking confirmation code (if available), flight details, and the exact amount and date of the charge so they can locate the transaction and investigate.

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