Spriggy Schools

Software90% confidence

Spriggy Schools is an online canteen ordering and cashless payments platform used by Australian schools and parents, originally launched as Cashless Canteens and later rebranded under the Spriggy brand.

Sydney, NSW, Australia
spriggyschools.com.au
Owned by Spriggy (Rivva Pty Ltd)

About Spriggy Schools

Spriggy Schools is an online canteen ordering and cashless school payments platform used by primary and secondary schools across Australia. Operated under the Spriggy brand and based in Sydney, NSW, it allows parents and carers to order canteen lunches, buy uniforms, and pay for school events from their phone or computer. The service is accessed via the Spriggy Schools website (spriggyschools.com.au) and associated apps, and is designed to reduce cash handling at school while giving families more control and visibility over their children’s spending at school.

A Spriggy Schools charge on your bank statement typically relates to a canteen order, school uniform purchase, school event or activity payment, or the purchase of credits added to your Spriggy Schools account. In many cases, you’ll see individual charges on the days you place orders, but you may also see multiple orders grouped into a single transaction depending on how and when you paid. Small booking or transaction fees may appear separately or as part of the total amount. You might also see temporary $0–$2 authorisation holds when you first add or update a card; these are not actual charges and usually disappear within a few business days.

If you’re unsure about a Spriggy Schools charge, start by logging into your Spriggy Schools or Spriggy parent account and checking the “Orders” or “Payments” section for a matching date and amount. Review recent canteen orders, uniform purchases, and school event payments linked to each child. If you still can’t identify the transaction, contact Spriggy support via the in‑app help, the support section on spriggyschools.com.au, or your school’s canteen coordinator; have the charge date, amount, and the last 4 digits of the card ready so they can locate the payment. Common issues—such as duplicate orders, absent‑day refunds, or incorrect menu selections—are usually resolved by reversing or crediting the order back to your payment method or Spriggy balance, according to your school’s canteen refund policy.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Spriggy Schools.

  1. Cashless Canteens 1300254393 AUS

Frequently Asked Questions

Why was I charged by Spriggy Schools even though my child brought lunch from home?

Many schools require canteen orders to be placed and cancelled before a set cutoff time (often 8–9am on the day of service). If you ordered in advance but didn’t cancel before the cutoff, the order may still have been prepared and charged. Log into Spriggy Schools and check your recent orders for the date in question; if the order was not supplied (for example, your child was absent), contact your school canteen or Spriggy support to ask about a refund or credit under your school’s policy.

What are the typical amounts I might see from Spriggy Schools on my bank statement?

Most Spriggy Schools charges match the total of your canteen or school payments for that day, which can range from a few dollars for a single lunch order to larger amounts if you order for multiple children or purchase uniforms or event tickets. You may also see small additional fees (for example, a processing or service fee under a few dollars) included in the total. If you use a stored payment method, several orders placed close together can sometimes appear as one combined charge.

Does Spriggy Schools charge a subscription or monthly fee?

Spriggy Schools itself does not generally run on a monthly subscription for parents; instead, you pay per order or transaction processed through the platform. Some schools may choose to add a small processing or service fee to each online order to cover payment costs. You won’t usually see recurring Spriggy Schools debits unless you are regularly placing orders or topping up a linked Spriggy account.

How can I see what each Spriggy Schools charge was for?

Log in to your Spriggy or Spriggy Schools account via the app or spriggyschools.com.au and go to the Orders, Activity, or Transactions section. Each entry will show the date, child, items ordered, and the total amount, which you can match against the charge on your bank statement. If you manage multiple children or schools, use the filters to switch between profiles and view order history for each child separately.

How do I cancel a Spriggy Schools canteen order and will I get a refund?

To cancel an order, log into your account, find the upcoming order under Orders or Upcoming, and use the cancel option before your school’s cutoff time (usually the morning of the order day). If you cancel before the cutoff, the amount is typically refunded back to your original payment method or credited to your Spriggy balance, depending on the school’s settings. If you miss the cutoff, the canteen may already have begun preparing the order, and refunds will be at the discretion of the school or canteen operator.

Why do I see a small $0–$2 Spriggy or Spriggy Schools charge that later disappears?

When you first add or update a debit/credit card in Spriggy or Spriggy Schools, the payment processor may place a temporary authorisation hold (often $0–$2) to verify that the card is valid. This is not a real charge and should automatically drop off or be reversed within a few business days. If the hold remains on your account after a week, contact your bank for clarification and provide them with the transaction details.

How do I contact Spriggy Schools about an unrecognized charge?

The fastest way is to use the in‑app help or support option in your Spriggy parent app, where you can send a secure message with the transaction date and amount. You can also visit spriggyschools.com.au and go to the Help or Contact section to submit a support request. For order‑specific questions (such as missing items or canteen errors), your school’s canteen or administration office may be the first point of contact, as they can confirm what was supplied on the day.

Can I store my card in Spriggy Schools and how does recurring billing work?

You can securely store a debit or credit card in your Spriggy account to make future canteen and school payments faster. Spriggy Schools does not usually auto‑charge you on a schedule unless you have explicitly set up automatic top‑ups or similar features in your Spriggy account settings. If you see repeated charges on similar dates, check your order history and any auto‑top‑up settings to confirm whether they were triggered by scheduled orders or balance top‑ups.

This merchant is in the Software category

Browse all

Related Merchants

Google
Trello
Dext
Atlassian
OpenAI

Compare Spriggy Schools

vsGooglevsTrellovsDext

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you