SSL.com

Software92% confidence

SSL.com is a certificate authority that sells SSL/TLS certificates, code signing certificates, and related digital security products for websites and software.

Houston, TX
ssl.com

About SSL.com

SSL.com is a commercial certificate authority (CA) that issues SSL/TLS certificates, code signing certificates, document signing certificates, and other PKI-based security products. Businesses, developers, and organizations use SSL.com to secure their websites with HTTPS, sign software and drivers, enable secure email, and meet compliance requirements for digital trust.

A charge labeled like “CPRA SSL.COM.CERTIFICATE” typically corresponds to the purchase or renewal of an SSL/TLS certificate or another type of digital certificate from SSL.com. This could be a one-time purchase, a multi‑year certificate, or an automatic renewal tied to a saved credit card. The descriptor may include internal billing codes such as “CPRA” to identify the specific product or plan.

If you’re unsure about this charge, first check any SSL.com account(s) you manage, your business IT records, or invoices for web hosting and security—often SSL certificate purchases are managed by a webmaster, IT provider, or hosting company. You can log into your SSL.com account to view orders and invoices, or search your email for SSL.com order confirmations. If you still have questions, contact SSL.com support via their website with the last four digits of the card and approximate charge date so they can locate the transaction and explain, refund, or cancel renewals if appropriate.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to SSL.com.

  1. CPRA SSL.COM.CERTIFICATE

Frequently Asked Questions

What does the charge labeled “CPRA SSL.COM.CERTIFICATE” mean on my card statement?

This descriptor usually indicates you purchased or renewed a digital certificate (such as an SSL/TLS certificate for a website, a code signing certificate, or another PKI product) from SSL.com. The “CPRA” portion is likely an internal billing or product code used by SSL.com.

Is the SSL.com charge a one-time fee or a recurring subscription?

Most SSL.com products are billed per certificate term (e.g., 1–3 years), but many customers enable auto‑renewal. In that case, you’ll see a recurring charge at the end of each certificate term unless you disable auto‑renew for that certificate in your SSL.com account.

How can I see which certificate or product I was billed for at SSL.com?

Log in to your SSL.com account and go to the Orders or Invoices section to view detailed information about each purchase, including the domain name or product type, term length, and price. You can match the date and amount there to the charge on your statement.

How do I cancel auto-renewal for my SSL.com certificate so I’m not charged again?

Sign in to your SSL.com account, navigate to the specific certificate or order, and disable auto‑renewal for that product. If you have trouble finding the setting, you can contact SSL.com support and request that they turn off auto‑renew for the relevant certificate.

How can I request a refund for an SSL.com certificate charge?

SSL.com has a refund policy that typically allows refunds within a limited period after issuance, provided the certificate is revoked. To request a refund, open a support ticket or contact SSL.com via their website with your order number, certificate details, and the date and amount of the charge.

Why do I see multiple SSL.com charges for certificates around the same time?

You may have purchased or renewed several certificates at once (for multiple domains, subdomains, or services), or separate team members or systems may be managing certificates under the same payment method. Reviewing your SSL.com Orders page or talking with your IT/DevOps team can clarify which charges correspond to which domains.

I don’t recognize this SSL.com charge—how can I verify if it’s legitimate?

First, check with your IT department, web developer, or hosting provider to see if they purchased certificates from SSL.com on your behalf. Then log into SSL.com (or use the password reset with your email) to look for matching orders. If you still cannot identify the transaction, contact SSL.com support with the transaction details so they can investigate, and if it appears unauthorized, contact your card issuer to dispute the charge.

How can I contact SSL.com about a billing or payment issue?

Visit ssl.com and use the Support or Contact links to open a ticket, start a chat (if available), or find email and phone contact details. Provide your order ID, domain name (if applicable), and the last four digits of the card along with the charge date and amount to help them quickly locate your transaction.

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