Stemmle Plumbing

Home & Garden90% confidence

Stemmle Plumbing is a Virginia-based plumbing, HVAC, septic, and drain service company serving residential and commercial customers in the Richmond and Hampton Roads/Newport News areas.

Midlothian, Virginia, United States
stemmleplumbing.com

About Stemmle Plumbing

Stemmle Plumbing (legally Stemmle Plumbing Repair, Inc.) is a regional home services contractor that provides plumbing, drain cleaning, septic, sewer, and related services, along with HVAC and some electrical work, from its locations in the Richmond and Newport News/Hampton Roads areas of Virginia. Founded in 1992, the company handles everything from basic repairs like leaking faucets and clogged drains to more complex jobs such as trenchless sewer replacement, video inspections, tankless water heater installation, and backflow prevention.([bbb.org](https://www.bbb.org/us/va/newport-news/profile/plumbing-and-heating/stemmle-plumbing-0583-90399976?utm_source=openai))

A card descriptor like "STEMMLE/ROOTERMAN - NEWPORT NEWS VA" most likely refers to work performed by Stemmle Plumbing’s Hampton Roads/Newport News operation. Stemmle previously operated Rooter-Man branded services in the region and later rebranded that business under the Stemmle Plumbing name, which is why "ROOTERMAN" can still appear in legacy billing or internal systems.([stemmleplumbing.com](https://www.stemmleplumbing.com/newport-news?utm_source=openai)) Charges can stem from on-site service calls, emergency work, scheduled maintenance, or larger repair/replacement projects, and may include trip fees, diagnostic charges, and parts/labor.

If you have questions about a Stemmle Plumbing charge, start by checking any work orders, invoices, emails, or text confirmations you received on the service date; the Newport News office information and phone number on those documents should match what is listed on Stemmle’s official website. You can also contact Stemmle directly via the phone numbers and contact forms on stemmleplumbing.com to confirm the invoice number, service address, and amount billed.([stemmleplumbing.com](https://www.stemmleplumbing.com/newport-news?utm_source=openai)) For disputed or unrecognized charges, ask for a copy of the signed work authorization or service ticket; if the issue cannot be resolved with the company, you can then follow up with your bank or card issuer to open a billing dispute, providing any documentation from Stemmle as supporting evidence.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Stemmle Plumbing.

  1. STEMMLE/ROOTERMAN - NEWPORT NEWS VA

Frequently Asked Questions

Why does my card statement show “STEMMLE/ROOTERMAN - NEWPORT NEWS VA” for this charge?

This descriptor refers to Stemmle Plumbing’s Hampton Roads/Newport News operation. Stemmle previously operated Rooter-Man branded services in the area and later renamed that business under the Stemmle Plumbing brand, so some merchant systems still include “ROOTERMAN” alongside the Stemmle name.([stemmleplumbing.com](https://www.stemmleplumbing.com/newport-news?utm_source=openai))

What kinds of services typically result in a charge from Stemmle Plumbing in Newport News?

Common charges come from on-site visits such as clearing clogged drains, repairing or replacing water heaters, fixing leaks, performing sewer or septic work, or conducting video inspections and trenchless pipe repairs for homes and businesses in the Newport News/Hampton Roads area.([stemmleplumbing.com](https://www.stemmleplumbing.com/newport-news?utm_source=openai))

Could this Stemmle Plumbing charge be for an emergency or after-hours service call?

Yes. Stemmle advertises 24/7 availability for plumbing and septic emergencies in the Hampton Roads region; after-hours or emergency calls can include additional fees beyond standard daytime rates, which may explain higher-than-expected amounts on your statement.([stemmleplumbing.com](https://www.stemmleplumbing.com/newport-news?utm_source=openai))

How can I verify what specific work was performed for this Stemmle Plumbing charge?

Check your physical or emailed invoice and any service ticket left by the technician; they typically list the job date, service address, description of work, and itemized charges. If you no longer have these records, contact Stemmle via the phone numbers or contact form on stemmleplumbing.com and provide the service address, approximate date, and cardholder name so they can look up the job.([stemmleplumbing.com](https://www.stemmleplumbing.com/newport-news?utm_source=openai))

Does Stemmle Plumbing place authorization holds or trip charges on my card?

Depending on how the job is scheduled, Stemmle may charge a service call or diagnostic fee, and in some cases a card may be pre-authorized before work begins. The final amount can differ from the initial authorization if additional repairs, parts, or time were required; any pre-authorization should drop off once the final charge posts. (Exact policies can vary, so it’s best to confirm directly with their office.)

How do I request an adjustment or refund for a Stemmle Plumbing invoice I disagree with?

Contact the Stemmle Plumbing office that serviced you—likely the Newport News/Hampton Roads location listed on their website—and reference your invoice or work order number. Explain the issue (for example, a billing error or incomplete work) and request a review; if they agree an error occurred, they can issue a partial or full refund back to your original payment method. If you cannot resolve the dispute with Stemmle, you can then contact your card issuer to contest the charge, providing copies of your communications and any revised invoices.([stemmleplumbing.com](https://www.stemmleplumbing.com/newport-news?utm_source=openai))

How can I contact Stemmle Plumbing about a charge if I no longer live in Virginia?

You can reach Stemmle remotely by using the phone numbers and email/contact forms listed on stemmleplumbing.com. Select the Newport News/Hampton Roads office if the descriptor mentions Newport News, and provide details such as your name, service address at the time, approximate service date, and the exact charge amount so they can look up the transaction.([stemmleplumbing.com](https://www.stemmleplumbing.com/newport-news?utm_source=openai))

Is Stemmle Plumbing part of a larger national plumbing chain like Roto-Rooter or Rooter-Man?

Stemmle Plumbing is an independent Virginia-based company. While it previously operated Rooter-Man branded services in parts of Virginia and may still reference that name in some materials, its corporate identity and website are under Stemmle Plumbing Repair, Inc., headquartered in Midlothian, Virginia.([stemmleplumbing.com](https://www.stemmleplumbing.com/contact?utm_source=openai))

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