Storage King

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Storage King is an Australian self‑storage company providing storage units, vehicle storage, and packaging supplies to residential and business customers across a national network of facilities.

Sydney, NSW, Australia
Owned by Abacus Group

About Storage King

Storage King is a major Australian self‑storage provider with locations across all states and territories, headquartered in Sydney, NSW. They offer a wide range of storage solutions for personal, business, and commercial customers, including secure storage units, warehouse-style spaces, and vehicle/boat/caravan storage at select sites. Many facilities also sell packing materials such as boxes, tape, locks, and protective covers, and some offer complementary services like receipt and dispatch of goods for business customers. Bookings and quotes can be arranged online at storageking.com.au, by phone, or in‑store.

A Storage King charge may appear on your bank or card statement when you rent a storage unit or vehicle storage space, purchase packing supplies, or pay for additional services such as insurance or administration fees. Most storage rentals are billed in advance on a recurring cycle (often monthly or every 4 weeks), so you may see regular repeat charges until you vacate and close your account. You might also see a one‑time charge for a lock, deposit/bond (where applicable), access card fee, or a pro‑rated amount if you moved in or out partway through a billing period. If you set up automatic payments, the charge will typically occur on your agreed billing date, and some banks may show an initial small “test” or pending authorisation when you first register your card.

To verify a Storage King charge, start by checking your email for your original storage agreement, booking confirmation, or tax invoice from Storage King, which will show the facility name, unit number, and billed period. You can also log into your online account (if created at sign‑up) via storageking.com.au or contact the specific Storage King store listed in your agreement; store contact details and opening hours are available on the website’s Location Finder. If you still don’t recognise the charge, speak to the facility manager or call Storage King customer service with the date, amount, and last four digits of the card used so they can look up the transaction, explain any fees (such as late fees or insurance), adjust billing errors if applicable, or advise on cancelling future payments and vacating your unit.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Storage King.

  1. EZI*STORAGEKING 0 AU
  2. EZI*STORAGEKING BROOKLYN AUS

Frequently Asked Questions

Why am I being charged by Storage King every month?

Storage King typically bills storage fees in advance on a recurring cycle (often monthly or every 4 weeks), so you’ll see a regular charge for your unit or vehicle space until you vacate and close your account. The charge usually covers the upcoming rental period and may also include optional services such as insurance. Your billing date is set when you first move in or when your agreement is created; you can confirm this on your storage agreement or recent invoice.

What are common Storage King charge amounts and why do they vary?

Common Storage King charges include recurring storage rent (which can range from under $100/month for a small unit to several hundred dollars for larger spaces), insurance premiums, and one‑off items like a lock or access card. Pricing varies by facility location, unit size, level of access (e.g., drive‑up vs internal), and any specials or discounts applied. You can view your exact rate and any discounts on your written agreement or by logging into your Storage King online account or contacting your local store.

Why do I see two Storage King charges in the same month?

You may see two Storage King charges if you moved in or out partway through a billing period and were charged a pro‑rated amount plus your next full period in advance. It can also occur if you changed unit size or added services (like insurance or extra units), triggering a separate adjustment charge. Check your invoices or email receipts for a breakdown of billing periods and any mid‑cycle changes.

How do I cancel my Storage King storage and stop future charges?

To cancel, you generally need to give notice directly to your Storage King facility—this is often at least 7 days, but notice periods can vary by location and contract, so check your storage agreement. You’ll need to empty your unit, remove your lock, and formally sign out or confirm vacate with the store so they can stop billing from the agreed vacate date. If you’re on automatic payments, ask the facility to confirm in writing that your account is closed and that no further charges will be taken.

How can I request a refund or dispute a Storage King charge I don’t recognise?

If you believe you’ve been incorrectly charged, contact the specific Storage King site that bills you or use the contact form or phone numbers listed at storageking.com.au with the date, amount, and last four digits of your card. The facility manager can review your account, explain any fees (such as late payment fees or insurance), and process adjustments or refunds where an error has occurred in line with their terms and conditions. If the charge relates to a third party using your card, notify your bank or card issuer immediately as well.

Why was I charged a one‑off fee by Storage King when I first signed up?

When you first sign up, Storage King may charge one‑off amounts such as an administration or set‑up fee, a lock purchase, an access card or fob fee, and sometimes a deposit or bond depending on the facility. These are usually clearly listed on your move‑in paperwork or welcome email. You won’t typically see these charges again unless you purchase additional items or replacement access devices.

Does Storage King place authorisation holds or small test charges on my card?

Some banks may show a small temporary authorisation when you first add your card to Storage King’s payment system or when a payment is being verified. This is not a final charge and should drop off your account automatically within a few business days, depending on your bank’s policies. Your actual rental payment will appear as a separate posted transaction for the full amount due.

How can I see my Storage King invoices and update my billing details?

Many Storage King facilities provide online account access where you can view invoices, check your next billing date, and sometimes update card details—follow the links in your original welcome email or go to storageking.com.au and locate your facility for account options. If online access isn’t available for your site, you can request copies of invoices or update your payment method directly with the store by phone, email, or in person. Always keep your contact details updated so you receive billing reminders and any notices about rate changes or overdue amounts.

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