Storage Place

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Storage Place is a regional self‑storage company offering rental storage units for personal and business use, including at locations in Massachusetts such as East Longmeadow.

East Longmeadow, MA
storage.place

About Storage Place

Storage Place is a self‑storage provider offering secure storage units in a range of sizes for household goods, business inventory, and seasonal items. Their facilities feature drive‑up units, gated access, and online account management, and operate under the Storage Place brand at locations including East Longmeadow, Massachusetts and other regional sites.([storage.place](https://www.storage.place/faq?utm_source=openai))

A charge labeled “A STORAGE PLACE - MA” on your card statement most likely relates to the rental of a self‑storage unit, a move‑in or move‑out charge, the purchase of locks or packing supplies, or an automated recurring monthly storage payment processed by a Massachusetts Storage Place facility. Many self‑storage companies bill monthly on an auto‑pay basis using the card you place on file at move‑in, so you may see a similar amount each month until you cancel or change your unit.

If you’re unsure about a charge, start by checking any recent storage rentals you or members of your household have in Massachusetts and look for an email receipt or lease confirmation from Storage Place. You can also contact the facility directly using the phone number or contact form on the Storage Place website and provide the date and amount of the charge so staff can look it up. If you still don’t recognize the transaction after speaking with them, contact your card issuer to dispute the charge or request a card replacement in case your card details were used without authorization.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Storage Place.

  1. A STORAGE PLACE - MA

Frequently Asked Questions

Why do I see a charge from “A STORAGE PLACE - MA” on my card?

This descriptor usually indicates a payment to Storage Place for a self‑storage unit located in Massachusetts, such as at their East Longmeadow facility. The charge may be for your monthly rental fee, a prorated move‑in or move‑out amount, or ancillary items like locks or packing supplies purchased through the facility.

Is Storage Place billing me automatically every month?

Most Storage Place locations set up automatic monthly billing to the card you place on file at move‑in. Your card will typically be charged on the same day each month until you cancel your rental or update your payment method. Check your lease or your online account portal to confirm your billing date and whether auto‑pay is enabled.

How can I verify which Storage Place facility charged my card?

Look at your rental documents or any confirmation emails for the Storage Place location you use in Massachusetts, which will list the facility address and phone number. If it’s unclear, contact Storage Place via the contact information on storage.place and provide the transaction date and exact amount so they can identify the specific facility and unit tied to the charge.([storage.place](https://www.storage.place/faq?utm_source=openai))

How do I cancel my Storage Place unit so I stop getting charged?

To cancel, you typically need to give notice directly to your Storage Place facility—either in person, by phone, or via their online or email process if offered. Once you remove your items, sweep the unit, and return any required keys or locks, staff will close the account and stop future recurring charges as of your agreed move‑out date. Always request written or emailed confirmation of move‑out for your records.

Can I get a refund for a Storage Place charge I wasn’t expecting?

Refunds are handled by each Storage Place facility according to its rental agreement and local policies. Contact the facility listed on your lease or use the contact form on storage.place, explain the date and amount of the charge, and ask whether a refund or credit is possible. If they confirm the charge is valid but you still disagree, you can follow up with your card issuer about a dispute.

Why is the Storage Place amount different from last month?

Your bill may change if you upgraded or downsized your unit, added insurance or a service, incurred a late fee, or if the facility implemented a rate increase. Review your latest invoice or online account to see a breakdown of charges, or call your Storage Place facility to ask what changed compared to previous months.

Does Storage Place place temporary or small ‘test’ charges on my card?

When you first set up payment, some facilities may run a small authorization to verify your card, which can appear as a pending charge and then disappear without posting. Your recurring rent, however, should post as the full agreed amount on or around your billing date. If you see multiple unexpected authorizations, contact both Storage Place and your card issuer.

How can I contact Storage Place about a billing question?

Visit storage.place and navigate to your facility’s page or the contact section to find the local phone number and contact form. Provide your name, unit number (if known), and details of the charge you’re asking about. You can also visit the facility during office hours if you live nearby for faster resolution.([storage.place](https://www.storage.place/faq?utm_source=openai))

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