Storia on Queen

Restaurant95% confidence

Storia on Queen is an Italian restaurant, café, and wine bar in Brisbane’s CBD, serving handmade Italian cuisine, coffee, and cocktails for breakfast, lunch, dinner, and events.

Brisbane City, QLD, Australia
storiaonqueen.com.au

About Storia on Queen

Storia on Queen is an Italian restaurant, café, and wine bar located on Queen Street in Brisbane’s CBD. They focus on handmade Italian cuisine, from fresh pasta and traditional mains to antipasti, pastries, and desserts, alongside specialty coffee and a curated wine and cocktail list. Open across breakfast, lunch, and dinner, Storia on Queen caters to city workers, locals, and visitors, and also hosts private and corporate events in a relaxed, modern setting.

A charge from Storia on Queen will usually appear on your bank or card statement after you dine in, enjoy takeaway, or purchase drinks, coffee, or pastries at the venue. The descriptor may look like “STORIA ON QUEEN BRISBANE,” “STORIA ON QUEEN QLD,” or similar. You might also see a charge if you paid a deposit for a group booking or private function, settled a bar tab, or if a tip was added to your bill after the card was inserted. In some cases, an initial “pending” or pre-authorisation amount may appear when your card is opened for a bar tab or when your bank temporarily verifies your card.

If you’re unsure about a Storia on Queen charge, start by checking recent dates you may have visited Brisbane’s CBD for a meal, coffee, after-work drinks, or an event, and compare the statement date with any receipts, text/email confirmations, or calendar entries. Look through your email for booking confirmations or invoices under “Storia on Queen” and check whether anyone else on your card (such as a partner or staff member using a company card) visited the venue. For questions about a specific transaction, contact the restaurant directly using the details on storiaonqueen.com.au or your booking confirmation, providing the charge date, exact amount, and last four digits of your card so they can look up the bill and issue a receipt or discuss any billing corrections if needed.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Storia on Queen.

  1. Storia On Queen Brisbane AUS

Frequently Asked Questions

Why do I see a charge from STORIA ON QUEEN on my bank statement?

This charge usually corresponds to a visit to Storia on Queen in Brisbane’s CBD for food, drinks, or coffee. It may be from dining in, takeaway, a bar tab, or a function or group booking deposit. The posting date on your statement may differ by a day or two from the actual visit, depending on how quickly your bank processes card payments.

What are typical amounts I might be charged by Storia on Queen?

Individual charges can range from small amounts for a coffee and pastry, moderate totals for a lunch or dinner for one or two people, up to higher amounts for group dining, rounds of drinks, or event catering. If you see a larger charge, it may include multiple meals, a bottle of wine, or a function package. To confirm what was included, you can request a copy of the itemised receipt from the venue.

Why do I see two similar Storia on Queen amounts, including a ‘pending’ charge?

When you open a bar tab or pay with certain cards, your bank may first show a pending pre-authorisation, then later post the final bill amount. In some cases, the pre-authorisation appears as a separate line temporarily. The pending amount should automatically drop off once the final, settled charge is processed; if it remains after several business days, contact your bank and, if needed, Storia on Queen with your transaction details.

How can I get a copy of my receipt or tax invoice from Storia on Queen?

Check your email first, as receipts or booking confirmations may have been sent when you made an online reservation or paid a deposit. If you don’t have one, contact Storia on Queen using the phone number or contact form listed at storiaonqueen.com.au and provide the date and approximate time of your visit, the amount charged, and the last four digits of your card. They can usually look up the transaction and email you an itemised receipt or tax invoice.

Can I cancel or change a group booking or event deposit with Storia on Queen?

If your charge relates to a function or group booking, any ability to cancel, change numbers, or receive a refund will depend on the terms agreed at the time of booking. Check your original booking confirmation email or invoice for their specific cancellation and deposit policy. If you need to make changes, contact the venue directly as early as possible so they can advise what options are available.

How do refunds or billing corrections work for Storia on Queen charges?

If you believe you were overcharged, charged twice, or a tip was added incorrectly, contact Storia on Queen promptly with details of the charge and any receipts you have. If the venue confirms an error, they can process a refund or adjustment back to the original card you used. Refunds typically take a few business days to appear on your statement, depending on your bank’s processing times.

What should I do if I don’t recognise a Storia on Queen transaction at all?

First, confirm whether anyone else authorised to use your card (such as a family member or colleague with a company card) visited Brisbane’s CBD and dined at Storia on Queen on or around that date. If no one recognises the transaction, contact the restaurant with the exact statement descriptor, date, and amount so they can check their records. If they cannot match the charge or you suspect fraud, immediately contact your bank or card issuer to dispute the transaction and request a new card if necessary.

How can I contact Storia on Queen about a charge on my card?

Visit storiaonqueen.com.au to find their current phone number, email address, and any online contact or booking forms. When you reach out, include the date of the charge, the exact amount, and the last four digits of the card used so staff can quickly locate the transaction. For in-depth billing queries, it can be helpful to contact them during off-peak hours so they have time to review your request thoroughly.

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