Stratosphere IoT

Software90% confidence

Stratosphere IoT is a U.S.-based technology company that provides a full-stack IoT platform-as-a-service (PaaS) for connected devices, enabling businesses to build, manage, and monetize smart home and other connected solutions.

Overland Park, Kansas, USA
stratosphereiot.com

About Stratosphere IoT

Stratosphere IoT is a privately held software and internet services company that offers a full-stack IoT platform-as-a-service for connected devices and smart environments. Built from the acquisition of the Pepper IoT platform, Stratosphere IoT focuses on helping manufacturers, brands, and service providers rapidly launch and operate connected products such as smart home devices, cameras, and other consumer IoT hardware. Their multi-tenant cloud platform supports a wide range of device protocols, provides managed cybersecurity, and offers white‑label apps and services so clients can deliver branded connected experiences without building all the infrastructure themselves. ([stratosphereiot.com](https://stratosphereiot.com/?utm_source=openai))

A charge from “Stratosphere IOT LLC” on a card statement is likely related to fees for IoT platform services, cloud connectivity, white‑label app hosting, or subscription-based features tied to connected devices that run on Stratosphere’s platform. This could include recurring subscription charges for video monitoring, value‑added cloud services bundled with smart home devices, or enterprise usage fees billed to a business that uses Stratosphere’s PaaS to support its own customers. In some cases, the end consumer may see the Stratosphere name even if they primarily interact with a brand that uses Stratosphere behind the scenes to power its connected products.

To verify or resolve questions about a Stratosphere IoT charge, customers should first check invoices, order confirmations, or subscription records associated with any smart devices or connected services they use, especially those with cloud video or app-based control. Business customers can log into their Stratosphere IoT or related partner portals to review billing history and usage. If the charge is still unclear, contact Stratosphere IoT directly through the contact or support information on their official website, providing the date, amount, and last four digits of the card used. Cardholders who do not recognize the transaction after checking with household members and business colleagues should contact their bank to dispute or block further charges while the investigation is underway.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Stratosphere IoT.

  1. Stratosphere IOT LLC

Frequently Asked Questions

Why do I see a charge from Stratosphere IOT LLC on my card statement?

A charge from Stratosphere IOT LLC is typically associated with IoT platform services or subscriptions tied to connected devices, such as smart home products or cloud-based video features that run on Stratosphere’s platform. Check any recent purchases or subscriptions involving smart devices or white‑label apps that may be powered by Stratosphere IoT.

Is the Stratosphere IoT charge a one‑time purchase or a recurring subscription?

Stratosphere IoT can bill for both one‑time setup or integration fees and recurring subscription or usage‑based charges. Many connected-device services (for example, continuous video recording or premium app features) are billed monthly or annually, so review your invoices, contracts, or account settings to see whether you agreed to recurring billing.

How can I cancel or pause services that are billed through Stratosphere IoT?

If you are an end user, you will usually need to manage cancellation through the brand or app you signed up with, since Stratosphere often powers services behind the scenes. Log into the device’s app or service portal and look under Account, Billing, or Subscription to cancel or pause. Enterprise or channel partners should log into their Stratosphere IoT portal or contact their Stratosphere account manager to modify or terminate services.

How do I request a refund for a Stratosphere IoT charge I didn’t expect?

First, verify which device, service, or account the charge is connected to by reviewing emails, app subscriptions, and invoices. If the charge was made through a partner brand, request the refund from that brand’s support team following their refund policy. If you are billed directly by Stratosphere IoT as a business customer, reach out through the contact form or support email listed on stratosphereiot.com with your account details, invoice number, and an explanation of the issue.

What are common amounts or patterns for Stratosphere IoT charges?

Consumer-facing charges linked to services powered by Stratosphere IoT are often modest monthly or annual subscription amounts, while business customers may see larger, periodic invoices tied to usage, device counts, or contracted service tiers. Multiple similar charges within a month may reflect separate subscriptions, device groups, or project phases; check your contracts or subscription list to confirm.

Could a small temporary charge from Stratosphere IoT be an authorization hold?

Yes. When adding or updating a payment method for a cloud service or subscription, Stratosphere IoT or one of its partner brands may place a small temporary authorization hold to verify the card. These holds usually disappear automatically within a few business days and are not actual settled charges.

How can I verify that a Stratosphere IoT charge is legitimate and not fraud?

Compare the date and amount of the charge with your contracts, invoices, or subscription renewal dates for any smart device or IoT service you use. Check your email accounts for receipts referencing Stratosphere IoT or for the brand that provides your connected service. If you still cannot match the charge, contact Stratosphere IoT via their official website and then speak with your card issuer to report or dispute any suspected fraudulent transaction.

How do I contact Stratosphere IoT about a billing or account question?

Visit stratosphereiot.com and use the listed contact or support options—typically a contact form or email address—to reach their team. Business customers may also have a dedicated account manager or support representative; refer to your service agreement or onboarding documents for direct contact details when discussing billing or account issues.

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