Studio 23 Limited

Other80% confidence

Studio 23 Limited is an Auckland-based experiential marketing and promotions agency that specializes in in-store grocery demonstrations and product promotions across major supermarket chains in New Zealand.

Manukau, Auckland, New Zealand

About Studio 23 Limited

Studio 23 Limited is a New Zealand company based in Manukau, Auckland, focused on experiential marketing, in‑store demonstrations, and product promotion campaigns. The firm works with brands and grocery manufacturers to organize and staff live demonstrations in supermarkets and other retail environments, helping to showcase new products, communicate key features, and drive trial and sales. Public business listings describe Studio 23 as operating in marketing consultancy and services, with specialization in advertising, branding, promotions, and in‑store campaigns across major supermarket channels nationally.

A charge from "NYX*STUDIO 23 LIMITED Auckland" on a card statement is likely related to marketing or promotional services purchased from Studio 23 Limited, such as campaign management, staffing for in‑store demos, or related consulting and administration fees. The "NYX*" portion appears to be a payment processor or gateway prefix, while "STUDIO 23 LIMITED" is the underlying merchant. These charges are usually one‑off or project‑based invoices rather than consumer retail purchases, so they most commonly appear on statements for businesses or contractors working with Studio 23.

If you don’t immediately recognize this charge, first check any recent contracts, invoices, or consulting agreements you or your organization may have with Studio 23 Limited or with brands that use them for promotional work. Look for invoices referencing Studio 23, experiential marketing, or in‑store demonstrations, and compare the billed amount and date to the transaction on your statement. To resolve questions, you can contact Studio 23 Limited using the details on their invoices or through public business directories, and request a copy of the original invoice or campaign brief. If you still suspect the transaction is unauthorized, contact your bank or card issuer promptly to dispute the charge and request that the card be blocked or replaced if necessary.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Studio 23 Limited.

  1. NYX*STUDIO 23 LIMITED Auckland

Frequently Asked Questions

Why do I see a charge from "NYX*STUDIO 23 LIMITED Auckland" on my card?

This descriptor indicates a payment processed via a gateway or processor ("NYX*") for services provided by Studio 23 Limited in Auckland. The charge is typically related to experiential marketing or promotional services, such as in‑store demonstrations or campaign work that you or your business engaged them to deliver.

Is Studio 23 Limited a retail store, or is this a service invoice?

Studio 23 Limited is not a standard retail store; it operates as an experiential marketing and promotions agency. Charges usually represent service invoices for campaign planning, staffing demonstrations, or related marketing activities rather than consumer goods purchases.

How can I verify what this Studio 23 Limited charge is for?

Check recent invoices, statements of work, or email correspondence from Studio 23 Limited or from brands that hired them on your behalf. Match the transaction date and amount on your card statement to a specific invoice or job number, and review any contract or booking confirmations for the same amount.

How do I contact Studio 23 Limited about a billing question or refund?

Use the contact details listed on any invoice, contract, or email from Studio 23 Limited, or look them up in New Zealand business directories under their registered name and Manukau, Auckland address. Provide your name, organization, transaction date, amount, and any invoice references so they can locate the record and discuss credits or refunds if appropriate.

Can Studio 23 Limited place authorization holds on my card?

In most cases, Studio 23 Limited charges are straightforward invoice payments. However, if a payment was taken via an online or card terminal, a temporary authorization hold may appear before it settles as a final charge. These holds typically clear or convert into a posted transaction within a few business days, depending on your card issuer.

I don’t recall hiring Studio 23 Limited—could this be under a different brand name?

Yes. Studio 23 Limited often works behind the scenes for consumer brands and supermarkets, providing demonstration staff and promotional services. If you worked with a brand on an in‑store promotion, sampling campaign, or similar activity, Studio 23 may have been the contracted agency processing the payment even if you mainly dealt with the brand.

How can I prevent unexpected Studio 23 Limited charges in the future?

Ensure that any agreements or bookings with Studio 23 Limited clearly specify the billing schedule, payment method, and expected amounts, and require purchase order numbers or approvals for each campaign. Keep copies of all signed contracts and invoices so you can quickly verify any future charges that appear on your card.

What should I do if I believe the Studio 23 Limited charge is fraudulent?

If no one in your household or organization recognizes the transaction and you cannot match it to any invoice or contract, contact your card issuer immediately to report the suspected fraud. Ask them to block or replace the card and initiate a dispute; they may also request supporting documentation showing you have no relationship with Studio 23 Limited.

This merchant is in the Other category

Browse all

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you