Sullivan's Steakhouse

Restaurant97% confidence

Sullivan's Steakhouse is an American upscale steakhouse chain known for hand-cut steaks, fresh seafood, classic cocktails, and live jazz in a lively, clubby atmosphere.

Denver, Colorado, USA
sullivanssteakhouse.com
Owned by Romano's Macaroni Grill

About Sullivan's Steakhouse

Sullivan's Steakhouse is a classic American steakhouse brand offering prime hand-cut steaks, fresh seafood, and a full bar with signature cocktails and extensive wine selections. Founded in 1996, the restaurants are designed as polished, club-style steakhouses, often featuring live jazz, dark wood interiors, and a fine-dining ambiance. Locations across the United States, including the Little Rock restaurant at 17707 Chenal Parkway, cater to date nights, business dinners, and special-occasion celebrations alike.([sullivanssteakhouse.com](https://www.sullivanssteakhouse.com/?utm_source=openai))

A charge with the descriptor “Sullivan's Steakhouse 17707 Chenal Pkwy” is most likely from an in-restaurant dining bill at the Little Rock, Arkansas location, which could include food, drinks, tax, gratuity, or private dining/event charges. Guests might also see charges for takeout, catering, or bar tabs, and group dining can result in larger single checks or automatically added service charges. Gift card purchases or use, as well as adjusted tips after card authorization, can also lead to statement amounts that differ slightly from the initial receipt.([sullivanssteakhouse.com](https://www.sullivanssteakhouse.com/location-search/?utm_source=openai))

If you have questions about a Sullivan's Steakhouse charge, first compare the transaction date and amount to your dining visit, reservation confirmations, email receipts, or catering orders. For the Little Rock location, you can call the restaurant directly (listed on their site and on booking platforms) or reach out via the contact details provided on sullivanssteakhouse.com. If you still do not recognize the charge, contact your card issuer to dispute it or to check for potential fraud; they may request supporting documentation such as receipts or reservation confirmations.([sullivanssteakhouse.com](https://www.sullivanssteakhouse.com/?utm_source=openai))

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Sullivan's Steakhouse.

  1. Sullivan's Steakhouse 17707 Chenal Pkwy
  2. Sullivan's Steakhouse 1785 E River Rd

Frequently Asked Questions

Why do I see a charge from “Sullivan's Steakhouse 17707 Chenal Pkwy” on my card?

This descriptor corresponds to the Sullivan's Steakhouse location in Little Rock, Arkansas, at 17707 Chenal Parkway. The charge is typically for an in-person dining visit, bar tab, or takeout order placed at that restaurant, and may include tax, gratuity, or automatic service charges for larger parties.

Can Sullivan's Steakhouse add an automatic gratuity or service charge to my bill?

Yes. Sullivan's often adds a service charge (commonly around 20%) for larger parties, and this will appear as part of the final charge on your card. If your group was sizable or part of a private event, the total on your statement may be higher than the menu prices due to this included gratuity.([sullivanssteakhouse.com](https://www.sullivanssteakhouse.com/location-search/?utm_source=openai))

Why is the amount on my bank statement different from the amount I initially signed at Sullivan's?

When you pay by card, Sullivan's Steakhouse first authorizes your card for the base amount, and then the final charge is adjusted to include the tip you added. You may briefly see a pending amount that differs from the final posted charge. Once the transaction settles, your statement should show the full total including tip.

Does Sullivan's Steakhouse in Little Rock offer takeout or catering, and would those appear with the same descriptor?

Yes. The Little Rock Sullivan's Steakhouse offers takeout and catering, and these orders typically bill through the same merchant account as in-restaurant dining. As a result, your statement will still show a descriptor referencing “Sullivan's Steakhouse 17707 Chenal Pkwy,” even if you did not dine in.([opentable.com](https://www.opentable.com/r/sullivans-steakhouse-little-rock?utm_source=openai))

How can I get a copy of my receipt for a charge from Sullivan's Steakhouse?

To obtain a receipt, contact the specific Sullivan's location you visited—in this case, the Little Rock restaurant at 17707 Chenal Parkway—by phone and provide the date, approximate time, last four digits of your card, and the total charge. You can also use the contact information on sullivanssteakhouse.com to reach guest relations if the location cannot find your receipt.([sullivanssteakhouse.com](https://www.sullivanssteakhouse.com/?utm_source=openai))

How do I request a refund or dispute an incorrect charge from Sullivan's Steakhouse?

Start by calling the restaurant location that processed the charge and explain the issue (such as being billed twice, incorrect amount, or unauthorized tip). If the restaurant confirms an error, they can process a partial or full refund back to your card. If you cannot resolve it directly with Sullivan's, contact your card issuer to open a billing dispute and provide any receipts or documentation you have.

Is Sullivan's Steakhouse part of another restaurant group, and does that affect how charges appear?

Sullivan's Steakhouse is an upscale steakhouse brand that was acquired by Romano's Macaroni Grill in 2018. While ownership is under that parent company, individual locations generally process charges under the “Sullivan's Steakhouse” name, sometimes followed by the city, state, or street address like 17707 Chenal Pkwy.([linkedin.com](https://www.linkedin.com/company/sullivan%27s-steakhouse?utm_source=openai))

How can I contact Sullivan's Steakhouse if I suspect a fraudulent charge?

If you suspect fraud, immediately contact your bank or card issuer to lock your card and review recent transactions. Then, optionally reach out to Sullivan's Steakhouse using the phone number for the Little Rock location or the contact form and guest relations email listed on sullivanssteakhouse.com so they can cross-check whether a transaction under your name or card number was processed at their restaurant.([sullivanssteakhouse.com](https://www.sullivanssteakhouse.com/?utm_source=openai))

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