Sunlite Mitre 10

Home & Garden96% confidence

Sunlite Mitre 10 is an independent chain of hardware and home improvement stores in Sydney, offering tools, building materials, garden supplies, and related products for DIY and trade customers.

Bondi Junction, NSW, Australia
sunlitemitre10.com.au
Owned by Sunlite Hardware Pty Limited

About Sunlite Mitre 10

Sunlite Mitre 10 is an independent, locally owned group of Mitre 10 hardware and home improvement stores based in Sydney, including a prominent store in Bondi Junction, NSW. They cater to both DIY customers and trade professionals, offering tools, paint, timber and building supplies, garden products, homewares, storage, and key cutting and other in‑store services. Customers can shop in-store or online at sunlitemitre10.com.au with options such as delivery and Click & Collect, and many regulars use trade or house accounts for ongoing purchases.

A Sunlite Mitre 10 charge usually appears on your bank or card statement when you’ve made a purchase in one of their stores or through their website. This can include one‑off in‑store purchases, online orders for delivery or Click & Collect, special orders for items not normally stocked, or charges associated with trade or house accounts that are billed to your card. You may also see a temporary pre‑authorization or hold when placing an online order or when a card is used to secure an order where the final amount (e.g., after cutting timber, tinting paint, or adding additional items) is confirmed later.

If you’re unsure about a Sunlite Mitre 10 charge, start by checking recent hardware or home improvement purchases, including any online orders or collections you may have made at Bondi Junction or other Sunlite Mitre 10 locations. Look for an email receipt from sunlitemitre10.com.au or check with anyone else who uses your card or joint account. To resolve questions, contact the store directly using the phone details on your receipt or via the contact information at sunlitemitre10.com.au, providing the exact charge amount, date, and the last 4 digits of the card. They can usually look up the transaction in their point‑of‑sale system, resend a tax invoice, correct any duplicate charges, and advise on refunds or returns according to their returns policy.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Sunlite Mitre 10.

  1. MITRE 10 PITT ST SYDNEY AUS
  2. SUNLITE HARDWARE PTY L MOSMAN AUS

Frequently Asked Questions

Why do I see a Sunlite Mitre 10 charge on my statement if I only shopped in-store?

Even in-store purchases at Sunlite Mitre 10 are processed through their electronic payment system, so your statement will often show “SUNLITE MITRE 10,” sometimes with a location such as BONDI JUNCTION. This includes tap‑and‑go payments, EFTPOS, and credit card transactions for tools, garden supplies, paint, or other hardware items. If you recently visited a Mitre 10 branded store in Sydney, including Bondi Junction, it is likely this charge relates to that visit.

Can Sunlite Mitre 10 charges be recurring or subscription-based?

Sunlite Mitre 10 is primarily a retail hardware and home improvement store and does not typically operate ongoing consumer subscriptions like streaming or software services. However, you may see regular charges if you are a trade customer or business that has chosen to keep a card on file for ongoing purchases or deliveries. In that case, each purchase or monthly account settlement may appear as a separate Sunlite Mitre 10 transaction on your statement.

Why is there a small or duplicate Sunlite Mitre 10 charge showing as pending?

A small or seemingly duplicate pending charge can occur when Sunlite Mitre 10 places an authorization hold to verify your card for an online order or special order. The initial pre‑authorization may differ slightly from the final transaction total if items, quantities, or delivery fees change. Authorization holds should automatically drop off within a few business days, leaving only the final settled amount—if they do not, contact your bank and the store for clarification.

What are typical Sunlite Mitre 10 charge amounts and patterns I might see?

Sunlite Mitre 10 transactions can range from small amounts (for items like keys, screws, or basic garden supplies) to larger purchases for power tools, paint, or building materials. Online orders or delivery purchases may include additional delivery or handling fees incorporated into the total charge. Trade or project-based purchases can result in several charges close together if items were bought in multiple visits or if separate invoices were processed on the same day.

How can I get a copy of a receipt or tax invoice for a Sunlite Mitre 10 charge?

If you made the purchase online at sunlitemitre10.com.au, check your email (including spam/junk folders) for an order confirmation or tax invoice sent at the time of purchase. For in-store transactions, you can visit or call the relevant Sunlite Mitre 10 store (such as Bondi Junction) with the transaction date, exact amount, and the last 4 digits of your card, and they can usually reprint or email a copy of the tax invoice. Many stores can also look up purchases using loyalty or trade account details if you provided them at checkout.

How do I resolve an incorrect or unfamiliar Sunlite Mitre 10 charge?

First, verify the amount and date against any recent hardware or garden purchases, and check with family members or colleagues who may have used the card. If it still seems incorrect, contact Sunlite Mitre 10 directly via the phone number on their website or on your receipt and provide the transaction details so staff can look it up in their system. If the store confirms it is not their transaction or a billing error has occurred, you can request a correction or refund from them and, if necessary, dispute the transaction with your bank or card issuer.

What is Sunlite Mitre 10’s refund or return process for card purchases?

Refunds and returns at Sunlite Mitre 10 generally follow standard Australian retail practice: you’ll usually need proof of purchase and the product in resalable condition, unless it is faulty or covered by consumer guarantees. Approved refunds for card transactions are typically processed back to the original payment method, which may take a few business days to appear on your statement. For online orders, you may need to contact the store or online support through sunlitemitre10.com.au to arrange return shipping or in‑store drop‑off, depending on the item.

How can I contact Sunlite Mitre 10 about a charge on my card?

Visit sunlitemitre10.com.au and use the contact details or store locator to find the phone number and email for the Bondi Junction store or the specific Sunlite Mitre 10 location you visited. When you contact them, have the charge amount, transaction date, and the last 4 digits of your card ready so staff can quickly search their system. For online order queries, include your order number from the confirmation email and any screenshots of the bank charge to help them investigate more efficiently.

This merchant is in the Home & Garden category

Browse all

Related Merchants

Mitre 10
Bunnings Warehouse
IKEA
Fantastic Furniture
Koch & Co

Compare Sunlite Mitre 10

vsMitre 10vsBunnings WarehousevsIKEA

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you