Sush Track

Restaurant95% confidence

Sush Track is a Japanese conveyor-belt sushi restaurant on Hobart’s waterfront offering sushi, sashimi, nigiri, and other Japanese dishes in an interactive “sushi train” dining format.

Hobart, Tasmania, Australia
sushtrack.com.au
Owned by Sush

About Sush Track

Sush Track is a Japanese conveyor-belt sushi (“sushi train”) restaurant located on Hobart’s waterfront in Tasmania, Australia. They specialise in sushi, sashimi, nigiri and a range of hot and cold Japanese dishes served in an interactive format where plates circulate on a conveyor and guests simply take what they like. Pricing is typically based on plate colour or category, and they also offer made-to-order dishes, drinks, and sometimes takeaway options. More information, opening hours, and current menus are available on their website at sushtrack.com.au.

A Sush Track charge may appear on your bank or card statement after you’ve dined in, ordered takeaway, or paid for drinks and extras at the restaurant. Many transactions will show as a one-time charge for the total amount of your meal, including any tip or surcharge (for example, weekend or public holiday surcharges if applicable). If you paid by card and the staff pre-authorised your card (common when opening a tab or for larger groups), you may briefly see a higher “pending” amount that later adjusts to the final bill. If you used a digital wallet (Apple Pay, Google Pay) or a delivery/booking app that routes payments through Sush Track’s merchant account, the statement descriptor may still show as “SUSH TRACK” or a similar variation.

If you’re unsure about a Sush Track charge, start by checking your recent visits to Hobart’s waterfront and any dining, takeaway, or delivery orders you may have made around the date of the transaction. Compare the charge amount with your expected meal cost, including possible surcharges and tips, and look for an emailed receipt from the booking or payment service you used. To resolve questions, contact the restaurant directly using the contact form or email address on sushtrack.com.au, or by calling the phone number listed there; have your transaction date, exact amount, and the last 4 digits of the card ready so they can look up the payment. If you suspect fraud or do not recognise the charge after checking with the restaurant and family members who may have used the card, contact your bank or card issuer to dispute the transaction or request a card replacement.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Sush Track.

  1. SUSH TRACK HOBART AUS

Frequently Asked Questions

Why did I get a charge from Sush Track on my card?

A Sush Track charge usually appears when you’ve dined at their Hobart waterfront restaurant, ordered takeaway, or paid for drinks and extras on-site. The amount will typically correspond to your total bill, including GST, any applicable surcharges (such as weekend or public holiday surcharges), and any tip you added at the terminal.

Why is the Sush Track amount higher than I remember from my meal?

The final amount on your statement may be higher than the base food cost if you visited during a time when surcharges apply (for example, weekends or public holidays), or if you added a tip at the card terminal. Also check if drinks, desserts, or made-to-order dishes were added after you started taking plates from the conveyor. If the amount still seems off, contact the restaurant with your receipt or exact transaction details so they can review the bill.

What are typical Sush Track charge amounts I might see on my statement?

Because Sush Track uses a plate-based pricing model, smaller solo meals might total around AUD $20–$40, while shared meals for two or more can commonly range from AUD $40–$120 or more, depending on the number and type of plates, drinks, and extras. Your exact total will vary by what you selected from the conveyor and any à la carte or takeaway items.

Why do I see two Sush Track charges or a higher pending amount?

Some card terminals or banks place a temporary pre-authorisation hold when you open a tab or when the final tip is not yet confirmed, which can look like a higher or duplicate pending amount. This hold should automatically adjust to the final bill once the transaction is completed and settled, usually within a few business days. If a pending hold doesn’t fall off or you’re seeing two completed charges, contact Sush Track and then your bank with the details.

Can I get a refund or correction for a Sush Track charge if there was a billing error?

If you believe you were overcharged or billed incorrectly, contact Sush Track directly as soon as possible with your receipt, the transaction date and time, and the exact amount charged. The staff can review the bill and, if an error is confirmed, process a partial or full refund back to your original payment method. Refunds may take several business days to appear on your statement, depending on your bank.

How do I contact Sush Track about a charge I don’t recognise?

Visit sushtrack.com.au to find their current contact details, including phone number, email address, or contact form. When you reach out, provide the date of the charge, the amount, the name on the card, and the last 4 digits of the card number so they can look up the transaction. If you cannot reach them or still believe the charge is unauthorised, contact your bank or card provider to report and dispute the transaction.

Does Sush Track offer any membership, loyalty, or recurring billing that could create repeat charges?

Sush Track primarily operates as a dine-in and takeaway restaurant, so charges are generally one-time payments for each visit rather than ongoing subscriptions. However, if you used a third-party service (such as a delivery platform or reservation app with its own memberships), recurring fees may appear under different merchant names. Check your emails and any apps you used to see if a separate subscription is linked to your dining activity.

What should I do if a family member used my card at Sush Track?

If someone in your household has access to your card or a linked digital wallet, ask if they visited Sush Track around the date of the charge. The descriptor on your statement may show as “SUSH TRACK HOBART” or similar, and the amount should match their meal. If no one recognises the transaction, secure your card (for example, lock it in your banking app) and contact your bank to investigate potential unauthorised use.

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