Sushi & Nori

Restaurant90% confidence

Sushi & Nori is an Australian Japanese restaurant chain offering sushi trains, sushi platters, bento boxes, ramen and other casual Japanese dishes, with locations in major shopping and business precincts. The Emporium Melbourne charge descriptor refers to its sushi train outlet in Emporium’s Level 3 café court.

Sydney, NSW, Australia
sushiandnori.com.au

About Sushi & Nori

Sushi & Nori is an Australian Japanese restaurant chain based in Sydney, NSW, with multiple outlets located in busy shopping malls and business precincts. Known for its sushi train format, it offers freshly made nigiri, rolls, sashimi, sushi platters, bento boxes, ramen, udon, and other casual Japanese dishes designed for quick dine‑in or takeaway. The “SUSHI & NORI EMPORIUM MELBOURNE” or similar descriptor on your statement usually refers to its sushi train restaurant located in the Level 3 café court of Emporium Melbourne. You can view store locations, menus, and contact details via their website at sushiandnori.com.au.

This charge may appear on your bank or card statement when you dine at Sushi & Nori, order takeaway, or purchase a sushi platter or bento box. Charges can include in‑restaurant dining (often from the sushi train where plates are tallied at the end), counter orders, takeaway orders, or group bills where one person pays for the table. You might also see a charge if you ordered via a linked food delivery platform where the payment is processed under the restaurant’s merchant name. In some cases, a small pre‑authorization or temporary “pending” amount may appear when your card is opened at the counter or bar; this will usually adjust to the final amount once the transaction is completed.

If you don’t recognize a Sushi & Nori charge, first check whether you or someone in your household recently visited Emporium Melbourne or another Sushi & Nori location around the date shown on your statement. Look for a matching EFTPOS or card receipt, a food delivery receipt, or a bank notification on the same day for the same amount. To resolve questions, contact the specific store (phone number is usually printed on your receipt or visible in Google Maps) or use the contact form at sushiandnori.com.au with the transaction date, exact amount, and last four digits of your card so they can look it up. If you still can’t identify the payment or suspect it’s unauthorized, contact your bank or card issuer promptly to dispute or block the charge.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Sushi & Nori.

  1. EMPORIUM SUSHI&NORI MELBOURNE AUS

Frequently Asked Questions

Why do I see a Sushi & Nori Emporium Melbourne charge on my bank statement?

This charge usually comes from dining at Sushi & Nori’s sushi train outlet in the Level 3 café court at Emporium Melbourne, or from purchasing takeaway from that specific store. The amount will reflect the total cost of your plates from the sushi train plus any drinks or extras, or the total of your takeaway order. Sometimes a friend or family member may have used your card to pay for a shared meal, so it’s worth checking with them as well.

What are typical charge amounts from Sushi & Nori, and why do they vary?

Sushi & Nori charges can range from small amounts for a quick takeaway snack to larger totals for full meals, shared platters, or group dining. At sushi train locations, your final bill depends on the number and color/price category of plates taken, plus any drinks or sides. You may also see rounded amounts if surcharges apply (for example, on public holidays or for card payments, depending on the outlet’s policy).

Why is there a small or duplicate ‘pending’ Sushi & Nori charge on my card?

Some banks show an initial pre‑authorization when your card is tapped, inserted, or used via mobile wallet at Sushi & Nori, especially for contactless or pay‑at‑counter terminals. This temporary hold can look like a duplicate or slightly different amount, but it should update to the actual final bill once the transaction is completed. The original hold typically drops off automatically within a few business days, depending on your bank’s processing time.

How can I get a copy of my receipt for a Sushi & Nori Emporium Melbourne transaction?

If you need a receipt copy, contact the Emporium Melbourne Sushi & Nori store directly with the exact transaction date, approximate time, amount, and last four digits of your card. Store contact details can usually be found on your original receipt, on the Emporium Melbourne directory, or via Google Maps. You can also reach out through the contact form at sushiandnori.com.au and they can direct your request to the appropriate location.

How do I resolve a wrong amount or double charge from Sushi & Nori?

First, compare your bank statement with your receipt and confirm whether any service charges or surcharges were included. If the amount still appears incorrect or you see two identical settled charges for the same visit, contact the specific Sushi & Nori location where you dined and provide details of the transaction so they can review their terminal and receipts. If you can’t reach the store or the issue isn’t resolved, contact your bank or card issuer to initiate a dispute with supporting documentation.

Does Sushi & Nori have subscriptions or recurring charges?

Sushi & Nori operates as a dine‑in and takeaway restaurant and does not typically offer subscription or membership plans that bill you regularly. If you see repeated Sushi & Nori charges, it’s usually because of multiple separate visits or food delivery orders. If you notice recurring payments you don’t recognize, check with family members who use your card and then consult your bank if they remain unexplained.

How can I contact Sushi & Nori about a charge I don’t recognize?

Visit sushiandnori.com.au to locate the store you believe charged you and obtain its phone number or other contact details. When you call or message, have your transaction date, exact amount, and the last four digits of your card ready so staff can search their system. If you’re unsure which location to contact, note the city shown in your statement descriptor (e.g., Emporium Melbourne) and start with that outlet or use the website contact form for assistance.

Can I get a refund or adjustment from Sushi & Nori if there was an error with my bill?

If there was a clear billing error—such as an item charged twice, a miscount of plates, or a payment processed incorrectly—Sushi & Nori can usually process a refund or adjustment at the store level once they verify the mistake. Contact the location you visited as soon as you notice the issue and provide your receipt or bank statement screenshot. Refunds, when approved, are sent back to your original payment method, and your bank may take a few business days to show the credit.

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