About Sushi Hub
Sushi Hub is an Australian fast‑casual Japanese restaurant chain headquartered in Sydney, New South Wales, with dozens of locations across major shopping centres, train stations, and CBD areas nationwide. They specialise in freshly made sushi rolls, nigiri, sashimi, sushi boxes, bento boxes, salads, and Japanese side dishes prepared throughout the day in each store. Customers can typically order takeaway at the counter, dine in at selected locations, or place orders through third‑party delivery platforms listed on their website at sushihub.com.au.
A Sushi Hub charge may appear on your bank or card statement when you make a purchase in-store (tap-and-go, EFTPOS, or credit card), place an order via an online delivery partner linked from their website, buy a party platter or catering order, or purchase/use a Sushi Hub gift card. The transaction descriptor often includes “SUSHI HUB” plus the store location or shopping centre name, and the charge will usually match the total on your receipt, including any extras such as drinks or add‑ons. Some banks may show a small temporary “pending” amount first (for example if you used contactless payment or a digital wallet) before it updates to the final purchase total.
If you’re unsure about a Sushi Hub charge, start by checking recent food purchases, especially from shopping centres or train stations where you may have picked up takeaway. Look for an email receipt from a delivery service (like Uber Eats, DoorDash, or Menulog) and compare the date, time, and amount. To resolve questions, you can contact the specific Sushi Hub store (phone details are listed on the Store Locator at sushihub.com.au) or use the Contact form on their website with a screenshot of the charge, date, and amount. If you suspect an error, your bank can help you review or dispute the transaction after you attempt to resolve it with Sushi Hub or the relevant delivery partner.