Sushi Train

Restaurant90% confidence

Sushi Train is an Australian Japanese restaurant chain offering conveyor-belt (kaiten) sushi and other casual Japanese dishes, with a location on Oxford Street in Darlinghurst/Surry Hills, Sydney.

Bondi Junction, New South Wales, Australia
sushitrain.com.au

About Sushi Train

Sushi Train is an Australian Japanese restaurant chain best known for its kaiten (conveyor-belt) sushi, where small plates of sushi and other Japanese dishes circulate on a belt for customers to pick up. The brand operates multiple locations across Australia, including a store in Bondi Junction, New South Wales, which may be listed on your statement as “SUSHI TRAIN BONDI JUNCTION” or a similar variation. They serve sushi rolls, nigiri, sashimi, tempura, udon, and other casual Japanese items, with pricing typically based on plate colour, as well as takeaway and some delivery options. More information about their venues, menu, and opening hours is available at sushitrain.com.au.

A Sushi Train charge usually appears on your bank or card statement when you pay for a meal in-restaurant, order takeaway, or place an order via a delivery platform that bills under the restaurant’s name. Amounts often correspond to the total of your coloured plates plus drinks and any à la carte dishes, and can range from small snack-size spends to larger group bills. You might also see a temporary pre-authorization or “pending” charge if you tapped your card and the terminal briefly held funds, if you opened a tab at the table, or if a delivery service verified your card before confirming an order. Tips added at the terminal may be included in the final posted amount.

If you’re unsure about a Sushi Train charge, first check recent visits to the Bondi Junction or nearby Sushi Train locations, as well as any food delivery app orders tied to your card or digital wallet. Compare the transaction date and amount to your receipts or app order history; remember that card statements sometimes show the processing date, which can be a day or two after you actually dined. To resolve questions, you can contact the relevant Sushi Train location directly (phone number and hours are listed on Google Maps and via sushitrain.com.au) and ask staff to look up your EFTPOS transaction by date, time, and amount. If you still believe the charge is incorrect or fraudulent, contact your bank or card issuer to dispute the transaction and request further investigation.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Sushi Train.

  1. SUSHI TRAIN SURRY HI SURRY HILLS AUS
  2. Sushi Train Oxford St Darlinghurst AUS

Frequently Asked Questions

Why is there a Sushi Train Bondi Junction charge on my card when I don’t remember dining there?

Sushi Train transactions may appear under names like “SUSHI TRAIN BONDI JUNCTION,” “SUSHI TRAIN OXFORD ST,” or a shortened variation depending on the terminal and your bank. Check whether you, a family member, or someone with access to your card visited Sushi Train or placed a delivery order around that date. Also review your food delivery apps (e.g., Uber Eats, DoorDash, Deliveroo) to see if a Sushi Train order was processed under the store name rather than the app name. If none of these apply, contact your bank as the card details may have been used without permission.

What amounts are typical for a Sushi Train Bondi Junction charge?

Sushi Train usually prices plates by colour, with common plate prices typically in the range of about AU$3–$6 per plate, plus extras for specialty dishes, drinks, and desserts. A solo visit might total around AU$20–$40, while group meals can be significantly higher depending on the number of plates and beverages. Your final charge may also include GST and any tip you added at the EFTPOS terminal. Delivery or takeaway orders can include additional service or delivery fees set by the platform.

Why do I see a small or duplicate Sushi Train charge that later disappears?

Some payment terminals and banks place a small temporary authorization (for example, a low-dollar or rounded amount) to verify your card before the actual transaction is finalized. This can show as a separate “pending” Sushi Train charge that later drops off when the final amount posts. In rare cases, if the original transaction times out or is reversed at the terminal, you might briefly see two similar pending amounts. These authorizations usually clear automatically within a few business days; if they remain, contact your bank and the restaurant location with the date and amount.

Can I get a refund or correction for a Sushi Train Bondi Junction charge?

If you believe you were overcharged, charged twice, or billed the wrong amount at Sushi Train Bondi Junction, contact the restaurant directly as soon as possible with your receipt (paper or digital) and the exact transaction amount and date from your statement. Staff can check their POS records and, if an error is confirmed, process a reversal or refund back to the same card you used. Processing time for refunds depends on your bank but typically takes 3–10 business days to appear on your statement. If the restaurant cannot locate the transaction or you suspect fraud, proceed with a dispute through your bank or card issuer.

How can I get a copy of my receipt for a Sushi Train charge I see on my statement?

Sushi Train locations generally issue paper receipts at the time of payment, and some delivery platforms email or in-app store receipts automatically. If you no longer have the receipt, note the date, approximate time, exact amount, and last four digits of the card from your bank statement, then call or visit the Sushi Train Bondi Junction store. They may be able to look up the transaction in their POS system and reprint or confirm the details, although older transactions may be harder to retrieve. For delivery orders, check your order history in the respective delivery app for a detailed receipt.

Does Sushi Train have subscriptions or recurring charges?

Sushi Train is a dine-in and takeaway restaurant and does not typically offer subscription or membership plans that bill you monthly. Any Sushi Train charge on your statement should be tied to a specific meal, takeaway, or delivery order rather than an ongoing plan. If you see recurring Sushi Train charges you don’t recognize (for example, similar amounts on the same day each month), verify that someone in your household isn’t using your card for regular visits or orders. If the pattern still seems suspicious, report it to your bank for investigation.

How can I contact Sushi Train Bondi Junction about a charge on my statement?

To discuss a specific Sushi Train Bondi Junction charge, start by locating the store’s phone number and opening hours via Google Maps or through the location finder on sushitrain.com.au. When you call or visit, have your bank statement details ready—date, amount, and the name shown on the transaction—so staff can search their system. For delivery-related charges, it may be faster to contact the delivery platform’s support (e.g., through the app’s Help or Support section), as they process the payments and can coordinate with the restaurant if needed.

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