SW Software LLC

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SW Software LLC is a U.S.-based software development company that builds and operates consumer and business applications, including mobile apps and cloud-backed services.

Lutz, Florida, United States
southwick.dev

About SW Software LLC

SW Software LLC is a software development company that focuses on building high-quality web applications, cloud-native backends, and consumer mobile apps. The business develops and maintains products such as Go Global Entry, a service that helps users find earlier Global Entry interview appointments, and Stepio, a social pedometer and step-tracking app. In addition to its own products, the company offers software engineering, consulting, and product development services centered on modern web and cloud technologies.

A charge from “SW SOFTWARE LLC” on a card statement is typically related to a purchase or subscription tied to one of its applications or online services. Common examples include paid features or subscriptions within the Go Global Entry platform, premium functionality in Stepio or other apps, or one-time purchases or in‑app upgrades processed through an online payment gateway. In some cases, you may see small temporary authorization holds when adding or updating a payment method, which should disappear after your bank releases the hold.

If you’re unsure about a charge from SW Software LLC, start by checking your email for receipts associated with Go Global Entry, Stepio, or other recent app purchases under any email addresses you use. You can also review your Apple App Store, Google Play, or web account purchase histories to match the date and amount of the charge. For unresolved questions, visit the company’s support or contact page and reach out with the last four digits of the card used, the transaction date, and amount so they can help identify the specific subscription or purchase. As with any merchant, you can also contact your bank if you suspect fraud or cannot verify the charge after contacting the company.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to SW Software LLC.

  1. SW SOFTWARE LLC

Frequently Asked Questions

Why do I see a charge from SW Software LLC on my credit card statement?

A charge from SW Software LLC is usually tied to one of their software products or services, such as a subscription or one‑time purchase for the Go Global Entry service or the Stepio step‑tracking app. Review your recent app downloads, in‑app purchases, and email receipts around the transaction date to see which product matches the amount.

What products or apps does SW Software LLC offer that might bill my card?

SW Software LLC develops and maintains applications including Go Global Entry, which helps users find earlier Global Entry interview appointments, and Stepio, a pedometer and social walking app. Charges may originate from paid plans, premium features, or subscriptions within these or related services.

How can I cancel a subscription or recurring charge from SW Software LLC?

If the subscription was started through an app store (Apple App Store or Google Play), you must cancel it through your app store subscription settings. If you signed up directly on a SW Software LLC web application (such as a Go Global Entry web plan), log into your account on the service’s website, go to the billing or subscription section, and follow the prompts to cancel or downgrade your plan.

How do I request a refund for a SW Software LLC charge?

For purchases made through Apple’s App Store or Google Play, refund requests must be submitted through the respective app store’s refund process. For charges made directly on a SW Software LLC website or platform, contact the company via their support or contact form, provide the transaction date, amount, and email used at sign‑up, and ask whether your purchase or subscription is eligible for a refund under their policies.

Does SW Software LLC place small temporary charges or authorization holds?

Yes, like many online software providers, SW Software LLC or its payment processors may place a small temporary authorization when you add or update a payment method, or when verifying a card before starting a subscription. These authorization holds should automatically disappear from your statement within a few business days once your bank releases them.

How can I contact SW Software LLC about a billing question?

You can reach SW Software LLC by visiting their company information or product websites (for example, the Go Global Entry or Stepio support pages) and using the listed contact or support form. Include details such as the last four digits of your card, the exact transaction date and amount, and any related account email so they can quickly locate your charge.

Why does the descriptor say “SW SOFTWARE LLC” instead of the app name I recognize?

Payment processors often display the legal business name rather than the consumer-facing app or product name. In this case, the legal entity “SW Software LLC” appears on your statement even though you may know the product as Go Global Entry, Stepio, or another branded service operated by the company.

How can I confirm that the SW Software LLC charge is legitimate and not fraud?

First, match the date and amount of the charge with recent activity in your Apple App Store, Google Play, or online accounts for services like Go Global Entry. Check for confirmation emails from SW Software LLC or from the specific app. If you still cannot identify the transaction, contact the company with the charge details for clarification; if it remains unrecognized, report it to your card issuer to dispute the transaction and request a new card if needed.

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