Syft Analytics

Software88% confidence

Syft Analytics is a cloud-based financial reporting and analytics platform that connects to accounting systems like Xero and QuickBooks to provide dashboards, forecasts, and management reports for businesses and accountants.

Cape Town, South Africa
syftanalytics.com

About Syft Analytics

Syft Analytics is a cloud-based financial reporting and analytics platform used by businesses, accountants, and CFOs to turn accounting data into clear, visual insights. It connects to popular accounting systems such as Xero, QuickBooks Online and others to produce dashboards, management reports, consolidated group accounts, and financial forecasts. Based in Cape Town, South Africa, Syft is typically used by accounting firms, finance teams, and business owners who need regular, professional-grade reporting packs, KPI dashboards, and scenario planning without building everything manually in spreadsheets.

A Syft Analytics charge may appear on your bank or card statement if you or your accountant subscribed to one of their paid plans, upgraded from a free trial, or added more organizations/workspaces to your account. Charges are usually recurring monthly or annually, depending on the billing preference you chose when subscribing, and may be shown under a descriptor such as “SYFT ANALYTICS” or similar. You might also see a charge after starting a trial (once the trial period ends), changing plan tiers, or when an existing account you manage for a client is renewed. In some cases, a small temporary authorization may appear when you first add or update a payment card to verify it.

To verify this charge, log in to your Syft Analytics account and review your Billing or Subscription settings for recent invoices and payment history, or check with your bookkeeper or accountant if they manage Syft on your behalf. If you still have questions, go to syftanalytics.com and use their support/contact options (typically via in-app chat or a support form) to query a transaction, request an invoice copy, or clarify which subscription generated the charge. Common issues—such as being billed after a trial, duplicate charges from updating cards, or being charged for unused organizations—are usually resolved by adjusting your plan, removing inactive entities, or cancelling before the next renewal, and then requesting a review or refund where appropriate.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Syft Analytics.

  1. SYFT ANALYTICS +16506515470 US

Frequently Asked Questions

Why am I seeing a recurring Syft Analytics charge on my card or bank statement?

Syft Analytics operates on a subscription model, so most charges are monthly or annual fees for access to their reporting and analytics platform. This charge may relate to a subscription you created directly, or one set up by your accountant or firm to manage your financial reporting. Check your Syft account’s Billing/Subscription page or ask your accountant whether they use Syft for your business.

What are typical Syft Analytics subscription amounts?

Syft Analytics offers tiered plans that vary by features, number of organizations, and whether you pay monthly or annually. For many users, fees commonly fall in the range of tens of US dollars per organization per month, with higher tiers for accounting firms or larger groups. Exact pricing and currency depend on your region and plan, so the most accurate amounts will appear on your Syft billing page and invoices, or on the pricing section at syftanalytics.com.

Why was I charged by Syft Analytics after a free trial?

When you start a Syft Analytics trial and add a payment method, the subscription automatically rolls into a paid plan at the end of the trial unless you cancel beforehand. The charge you see is likely the first billing period after your trial expired. You can confirm this by checking your signup date and trial end date in your Syft account’s Billing/Subscription settings.

How do I cancel or downgrade my Syft Analytics subscription to stop future charges?

Log in to your Syft Analytics account and go to the Billing or Subscription section, where you can change your plan, remove organizations, switch to a lower tier, or cancel auto-renewal. If your account is managed by an accounting firm, you may need to ask your advisor to make these changes on your behalf. After cancellation, you’ll typically retain access until the end of the current paid period, and future renewals will stop.

How can I request a refund or dispute a Syft Analytics transaction?

If you believe you were billed in error—such as being charged after cancelling on time or being billed twice—contact Syft support directly from within the app or via the contact options at syftanalytics.com. Provide the last 4 digits of the charged card, the charge date, currency, and amount, along with any relevant invoice numbers. Their team can review your account history, clarify what the charge was for, and advise whether a refund or credit is possible under their billing policies.

Why do I see a small or temporary Syft Analytics charge (e.g., a very low amount or a pending transaction)?

Syft Analytics, like many online services, may place a small temporary authorization on your card when you first add or update your payment method to verify it. This is not an actual charge and should either disappear or be reversed within a few business days. Your regular subscription fee, if applicable, will appear as a separate, settled transaction for the full plan amount.

Can my accountant’s use of Syft Analytics cause charges on my business card?

Yes. Many accounting firms use Syft Analytics to prepare management reports and may set up subscriptions using your business card details with your authorization. In that case, the descriptor on your statement will reference Syft Analytics even though your accountant is the one using the platform. If you’re unsure, ask your accountant if they have linked your card to a Syft subscription and whether the charge corresponds to reporting services they provide.

Where can I find invoices or receipts for my Syft Analytics payments?

Invoices and receipts for Syft Analytics payments are usually available in your account under Billing, Subscription, or Invoices. You can download these as PDFs for your records or accounting purposes. If you don’t have direct access—because your accountant manages the account—ask them to download and share the relevant invoices, or contact Syft support via syftanalytics.com with your transaction details to request copies.

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