Question 1

What are the typical prices for TablePlus licenses and subscriptions?

Accepted Answer

TablePlus usually offers a free tier with limited tabs and windows, plus paid options that unlock all features. Historically, pricing has included a one-time (perpetual) license per platform (macOS or Windows) in roughly the US$70–$120 range per user/device, and optional update/maintenance renewals, as well as monthly or annual subscriptions often around the cost of a few cups of coffee per month. Exact prices, currencies, and promotions vary by region and time, so the most accurate and current information is on the Pricing page at tableplus.com/pricing and on your invoice or receipt.

Question 2

Why do I see a charge from PADDLE.NET or a similar name instead of directly from TablePlus?

Accepted Answer

TablePlus frequently uses Paddle (and in some cases Stripe or similar providers) as the merchant of record and payment processor. That means your bank statement may show the descriptor as “PADDLE.NET* TABLEPLUS,” “PADDLE* TABLEPLUS,” or a similar variation rather than just “TablePlus.” This is normal and corresponds to your TablePlus license or subscription purchase. Your email receipt from Paddle or TablePlus should reference TablePlus, the product type, and your license details.

Question 3

Is my TablePlus plan a one-time purchase or a recurring subscription?

Accepted Answer

TablePlus offers both one-time (perpetual) licenses and recurring subscriptions. A perpetual license is paid once and typically includes updates for a defined period (for example, one year), with optional paid renewals if you want continued updates beyond that; this type usually does not auto-renew unless you explicitly enable it. Subscriptions (monthly or yearly) are auto-renewing by default until you cancel, and those are the charges that will reappear regularly on your statement. Check your TablePlus account or receipt to see whether your order is labeled as a subscription or a one-time license with an update plan.

Question 4

How can I cancel my TablePlus subscription or stop future renewals?

Accepted Answer

To cancel an auto-renewing TablePlus subscription purchased on their website, log into your account at tableplus.com using the email you used at checkout, go to the Billing or Licenses/Subscriptions section, and disable auto-renew or cancel the subscription. If your payment was processed by Paddle, your receipt email will also contain a “Manage Subscription” or “View Subscription” link that lets you cancel directly. For purchases made through the Mac App Store or iOS App Store, you must manage and cancel the subscription through your Apple ID subscriptions settings. After cancellation, you’ll keep access until the end of the current paid period, and future renewals will stop.

Question 5

How do I request a refund for a TablePlus charge I don’t recognize or no longer need?

Accepted Answer

If you believe you were charged in error, locate your TablePlus or Paddle/Stripe receipt in your email (search for “TablePlus,” “Paddle,” or the exact charge amount) and note the order or invoice ID. Then contact TablePlus support via the support/contact form on tableplus.com or by replying directly to the receipt email; briefly explain the situation, include the order ID, and indicate whether it may be an accidental duplicate purchase, an unwanted renewal, or an unauthorized use. Refund eligibility depends on factors such as time since purchase and usage, and TablePlus or the payment processor will confirm whether a partial or full refund is possible. If the charge appears clearly unauthorized and support cannot assist, contact your bank or card issuer to dispute the transaction.

Question 6

Why do I see a small $0–$2 TablePlus or Paddle charge or a pending amount that later disappears?

Accepted Answer

Small temporary charges (often $0, $1, or a similarly low amount) or odd pending amounts may be authorization holds used by the processor to verify that your card is valid. These are not actual sales and should automatically disappear or revert within a few business days. You might see this when adding a new card, updating your payment method, or starting a trial. If such a hold remains posted on your account after several days, contact your bank and, if needed, forward a screenshot to TablePlus or Paddle support for clarification.

Question 7

What are common TablePlus charge amounts and how often will they appear?

Accepted Answer

Common TablePlus charges typically correspond to the cost of a license or a subscription period—for example, a one-time license fee in the tens to low hundreds of US dollars, or a monthly or yearly subscription fee billed at the rate shown on tableplus.com/pricing. A one-time license should result in a single charge on the purchase date (unless you later renew an update plan), while auto-renewing subscriptions will appear each month or year on roughly the same date. If you see multiple similar charges in the same period, verify whether you bought licenses for multiple platforms, additional seats for a team, or accidentally placed more than one order.

Question 8

How can I check which email/account or devices are linked to the TablePlus charge I see?

Accepted Answer

Start by searching all your email addresses (including work and personal) for “TablePlus” or “Paddle” to locate the purchase receipt, which will show the email used at checkout and your license key or subscription details. Then log into tableplus.com with that email to view your active licenses, devices, and billing history. If you can’t find a receipt but suspect a shared card was used (for example, by a coworker or family member), ask your team or household if they recently installed or upgraded TablePlus. For remaining account lookup issues, contact TablePlus support with the transaction date, amount, currency, and last 4 digits of the card so they can help identify the associated account.

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