Taggable

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Taggable is a Chicago-based software platform, operated by Digital Media Share LLC, that helps tour operators, attractions, and event venues sell and deliver guests’ photos and videos directly to their mobile devices.

Chicago, Illinois, United States
Owned by Digital Media Share LLC

About Taggable

Taggable is a visitor revenue platform that enables tour operators, attractions, and event venues to capture, organize, and sell digital photos and videos to their guests. Using a web-based interface and facial-recognition technology, Taggable connects images and video clips taken during an experience—such as a helicopter tour, skywalk, or festival—to the individual guest, who can then view and purchase their media on their own phone without downloading an app. The company is operated by Digital Media Share LLC, an Illinois limited liability company based in Chicago.

A Taggable charge typically appears after you scan a QR code or similar link provided by an attraction or tour operator and then purchase digital photos or videos of your experience through Taggable’s platform. In many cases these are one‑time purchases of a photo bundle or video package, but they can also include optional add‑ons such as extended storage of purchased media. Charges are processed via third‑party payment processors (such as Square, which appears as the prefix on your statement) on behalf of Taggable; the descriptor may include the word “Taggable” along with an abbreviated term like “Digital P” for digital photos or platform fees.

If you have questions about a Taggable charge, first check any confirmation emails or SMS messages you received when you purchased your photos, as they will usually include order details and support contact information. You can also revisit the attraction’s QR code or link if it is still available to access your account or purchase history. For further assistance, you may contact Taggable through the support email addresses and phone number listed on taggable.com, referencing the date, amount, and last four digits of the card used. Because refunds and adjustments are limited and many sales are marked as final in Taggable’s terms, it’s important to reach out promptly if you believe a charge is duplicated or unauthorized.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Taggable.

  1. SQ *TAGGABLE DIGITAL P

Frequently Asked Questions

Why do I see a charge from “SQ *TAGGABLE DIGITAL P” on my card statement?

This descriptor indicates a payment processed by Square on behalf of Taggable. The “Taggable Digital P” portion refers to Taggable’s digital photo platform, and the charge is usually for digital photos or videos you purchased from an attraction, tour, or event via a Taggable QR code or web link.

What products or services am I paying for when I’m charged by Taggable?

A Taggable charge typically covers a bundle of digital photos, video clips, or a media package of your experience at a participating attraction or tour. In some cases, it can also include optional services like extended cloud storage or access to your purchased media beyond the standard download window.

Does Taggable offer subscriptions, or are charges usually one‑time?

Most Taggable transactions are one‑time purchases tied to a specific visit or experience—such as buying a set of photos from a single tour. While the platform can support ongoing storage or access options, it is not generally used as a monthly subscription service, so recurring Taggable charges would usually correspond to repeated visits or separate photo purchases.

How can I get a receipt or view details of my Taggable purchase?

After purchase, Taggable typically emails a receipt to the address you provided during checkout, including the order amount, date, and links to your photos or video. Search your email for “Taggable” around the date of the charge. If you created an account or used a link from the attraction, you may also be able to revisit that link to see your order details.

How do I request a refund or dispute a Taggable charge?

Taggable’s terms state that most photo and video sales are final, but if you believe you were charged in error, received duplicate charges, or had technical issues accessing your media, contact Taggable support via the contact form or support email listed on taggable.com. Provide your full name, purchase date, amount, and the last four digits of your card so they can locate your transaction. If you cannot resolve the issue, you can then contact your card issuer to dispute the charge.

Why did Taggable place a small pending or temporary charge on my card?

Like many online platforms, Taggable’s payment processors may place a small temporary authorization hold on your card to verify that the payment method is valid before completing your photo purchase. These pending holds typically disappear automatically within a few business days and are not actual finalized charges.

How can I stop future charges from Taggable?

Because Taggable charges are usually one‑time transactions, you should not see recurring charges unless you make additional purchases. To avoid future charges, do not complete additional photo orders via Taggable links or QR codes. If you believe someone else is using your card to buy photos, contact your card issuer immediately, and you may also notify Taggable support with any evidence of unauthorized use.

How do I contact Taggable about a billing or access issue with my photos?

You can contact Taggable using the email addresses and phone number listed on taggable.com, or through the site’s contact page. When reaching out, include your name, the attraction or tour name, the date of your visit, the amount charged, and any confirmation emails or order IDs you received so support can quickly locate and address your issue.

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